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Can't beat the view! We have stayed numerous times, always a good experience.
The locations was great next to the convention center and Gas Lamp. Also close to food and shops. Clean, renovated and felt luxurious.
Clean and comfortable It would appear people mostly come here too party. The first night there was a party at a the end of the hall and a large case of empty beer cans in the hall in the morning. The second night We were woken at about midnight to screaming and carrying on outside our room, literally outside our room. We asked the partiers to be quieter but gave up when we saw it was > 15 people in the hallway. They quieted down at 0300.
Nice, clean room. Nice hotel. I would go back, but hated paying $35 for parking!! Parking is WAY too expensive!!
We loved the location and he cleanliness. It was very quiet and the room was extremely comfortable! We did like the view but wished there were more pictures online so you can get a good feel of the view you're paying for. I believe it would be helpful for further bookings.
Location is great being right off the bay, convention center next door. Views of downtown and Coronado island were stunning from our room. Parking runs between $30-$40 per night, which wasn't included in the original booking costs. On site restaurant had bad reviews; fox bar was decent.
Location Given room with bad view. When others were available with good view.
View from room was spectacular . Beds very comfortable Booked a view room on line requested a refrigerator got to hotel was told that I did not book that room and it would be $ 35.00 dollars more a night for view room . No refrigerator. 2 days without housekeeping had to call front desk to get room cleaned.
Well kept room Terrible wi-fi and 17USD / day upgrade is utterly ridiculous
Located with in walking distance to the Gas Lamps District, Petco Park, water front and many more areas that I like. Clean rooms and friendly staff. Every year me and the wife go on a little get away and we always stay here.
Oh the views from the rooms on the upper floors are incredible. Rooms are average size, and much smaller than the Marriott and Hyatt which are close by. Parking $35 a day what a ripoff. My daily rate for the car rental was less. It was difficult to find the Fox Sports Bar as you had to go outside. Hotel needs to have better signage.
It is on the bayfront and has restaurants and close to Gaslamp. On the first morning of our stay, the housekeeping supervisor with her clipboard came banging at our door at 8am. She didn't stop until we jolted out of a deep sleep to answer the door. When we came to the door she pretended not to speak English. The parking is $35/day. There is no fridge in the room. The duvets had stains and smelt bad.
Experience was great
The location and the view of the room Subaverage room. The price of the room and the room itself does not match. Small beds, small bathroom, small sink area, not a luxury hotel, less than average room.
Large clean room, good views, many on-site amenities shops and restaurants, great location, helpful efficient staff. Expensive rooms, extra charge for internet, no ventilation fan in the bathroom.
Location Family friendly Great staff Would definitely stay there again! Self parking is horrible. Valet parking is $45 a night.
As a young couple, we have not stayed at many nice hotels. This was a very refreshing look into the "adult" world, and truly sets a precedent for what a well put together hotel looks like. No complaints whatsoever.
The location, staff, atmosphere spectacular customer service. The pool area was heavenly. I wasn't able to stay forever.
Love the pool area, felt as if I where in an all-inclusive-resort. Like that the Boardwalk was just steps away. Would definitely recommend this hotel I stayed on the South Tower, did not like the construction noise and sight of construction
Beds were comfortable. Concierges were all great -- friendly, knowledgeable and helpful. Pool was lovely, view was lovely. Nice pre-set videos for fitness classes. I did the yoga. Balcony quite small. Restaurant nice for breakfast buffet but dinner wasn't very good.
Option for self parking with option to come in and out. Great fitness area and pools. A little pricey. Internet charge.
The hotel was clean, comfortable, and the service was good. The facility is very nice and the location is prime. Everything was overpriced. Valet was $47 a night ($35 for self parking), the hotel charged an extra $12 for Internet service, and the room service arrived in a paper bag and plastic cups (very disappointing).
Nice grounds, hotel staff very friendly. While on vacation being woken up at 4:00 am and 6:00 am every morning due to construction work being done on the expansion of the conference center was a bit maddening. I got the impression that they were behind schedule due to the 3:30 am dumpster clean out. The services at the one and only restaurant was very poor. Complete mayhem in the understanding of the services due to poor management, Often times we would have to go look for a server to get a drink at the lounge area.
Great gym; liked having Starbucks in hotel. Great location. Construction site. Hallways super narrow. Bathrooms small. Will be nice to see it in a year from now
The exhaust fan in the bathroom was so loud that it disturbed our sleep even with the door closed.
Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.
The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service. The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off
The Woodstock suite was awesome the room with balcony was great. The restaurant Mary Janes was very good and Robbie the concierge was very helpful. Fun place to be After checking in and not an early check in were were barged in by the cleaning staff. That could have been embarrassing, right! Then I get an email a day after checkout with a 93.00 minibar charge we took 2 waters and two beers, even at crazy assed minibar prices that doesn't add up to 93.00. It is disappointing because we really had a good time and I like the hotel and their staff, but I don't like being screwed!
Nice Location High price
Location was great. Right at the start of the Gaslamp District. Walking distance to many great restaurants and bars. Close to the baseball stadium. Staff was friendly and offered good suggestions for dinner. Gym was nice. Arrived on the day of a baseball game. Road closures made it difficult to get to the valet drop off point. Valet only. Cannot park your own car. Wish the hotel room was more clean. Lots of items in the room (i.e. Snacks and items for purchase) that hadn't been swapped out in a long time. For a 4 star hotel I expected a little more. Room needed a refresh - signs of wear and tear.
Fine hotel Was charged for a king suite and received a regular room. Haven't received the credit yet.
Stop charging resort fees. Include microwave and minifridge in each room.
The bed was very comfortable and my view was amazing! One of my towels was dirty upon arrival.
Great location, great staff, clean, funky and fun. Rooms are small and water pressure sucks.
Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking
Its was clean staff was amazing I have nothing that we didn't like
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
Functional and clean rooms, all amenities available. Excellent location for conferences in convention center or one of the large surrounding hotels. As expedia costumer typically placed in one of the less favorable rooms (in this case above the pool bar, whci was used for evening and morning events with music) Pricey food and drink items in the hotel (e.g. bottled water 7$) One of the access paths for baseball games is through the hotel, hence before and after games the business center and gym are virtually unusable.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Very clean, comfortable bed, nice staff, perfect location, and great view from the 17th floor. N/A
Proximity to downtown SD. No pool, no airport shuttle.
Beautiful room (upgrade) Great location Friendly and helpful staff Excellent upkeep Parking is high... better to use taxi/uber
Very dog friendly, friendly professional staff,comfortable spacious room
The desk staff was friendly and helpful. Rooms were nice and clean. Relevant and modern decor. Rooftop bar is nice with a great view into the stadium. Would stay again for sure.
It was a beautiful, well managed and well located hotel I did not like that when I booked it said parking was an amenity. That made it seem like it was included. It would have been helpful to know that it only offered valet parking that is $41/night. That was a big shock when we arrived and a bit upsetting it was not mentioned before we booked
The staff was very nice and friendly. They wanted to know where we were from and why we were there. As it turned out we told them that we were there celebrating out 44 wedding anniversary. When we got back to the room, after dinner, there was a bottle of wine and 2 lovely glasses waiting for us (compliments of the hotel). A totally nice stay. We will recommend the hotel if asked. We have already told several people what a great stay we had. The security is very good. My wife likes to use the stairs for the exercise. They were meant to be fire escapes and exit outside and require an employ to enter from outside.
Location We booked in advance and were told that the best price was around $258.00 a night,Big Lie. On the day of the trip your site said the rate was $158.00 and the next day it said $148.00. We asked to have our rate adjusted and were told that they had no responsibility as your site collected our money and paid them. Your statement about having the "BEST DEAL" was a total lie. I will never use your service again and I will warn everyone I know about your deception. We were overcharged about a $100.00 a day and stayed at the hotel for five nights YOU OWE US $500.00.
I love the location! The view was pretty good. Loved the room. I'm a huge fan of Aveda products and for them to have them there, was a huge plus! The friendly staff was great. Always greeting and always smiling. And the price was good. Great place to stay. Not a big fan of $40 valet parking. I didn't like that they didn't offer smoking rooms. Also, I didn't like that you couldn't vape up stairs at their rooftop bar. Why we left to another roof top bar that did allow vaping. That was kind of a bummer.
The hotel was clean and modern, what I would expect from a down town hotel. There was advertised parking but it was valet and an extra 40+$. Nothing extravagant, aveda products, ample space, modern touches, restaurant and bar on site. In gaslamp quarter perfect for walking any where. Every thing was clean No parking, they have valet. It's 40+$. Views of other buildings, down town standard. Thermostat didn't bother me, but was a bit warm for my partner.
I paid 42$ for valet because i didn't want to walk the 2 blocks away for self parking that cost 30$. It isn't the amount that bothered me the valet scratched my brand new 2016 highlander. None of the valets fessed up and I didn't notice until after i checked out and drove off.
Clean, great location, nice room and a modern feel. Valet is 41 bucks... Give me a break. Parked a block away for $15
The room and view we're great. Very clean and the bed was extremely comfortable, I took pictures of the label to buy the same mattress for my self. The valet parking Was over priced at $41/day. Especially since there is a garage 3 blocks away that is only $15/per day but I had a broken ankle and had to use their valet parking. Most of the time had to wait over 20 min one day they misplaced my car after about 45 min had to go with the valet to find my car in the garage. To the hotel's credit they were very apologetic and comped my valet parking fee for my entire stay so they still have good customer service in my book.
The room is very nice and modern. The front desk staff were very nice. The shampoo and conditioner they provide smell amazing. And the fitness center was very nice. The glass shower in the middle of the room is just plain weird. There are not a lot of people I want to see shower. It just feels intimate in a very out-of-place kind of way. My friend and I went out for the evening and came back for an nightcap at the bar. Much to our disappointment, they did 'last call' early, so we missed out on a final drink. It feels like a new hotel needs to create some consistency if it hopes to catch on. The hotel seems very focused on the pool and making the 'pool scene' a thing. The cabanas, the artfully arranged pillows, the champagne buckets. It felt like they were trying too hard to woo locals, as opposed to cater to hotel guests. And there were a lot of staff standing around talking to each other whenever I was in the lobby or at the front desk. I often felt like I, as the guest, was interrupting their work. :)
The service was great! I didn't like that I booked it on kayak. I could have received a better deal by just calling the kimpton.
the room was clean, location was great, bed was comfortable, rooftop bar was great! they overbooked and tried to send me to la jolla!
Gas Lamp quarter is a happening place. Lots of good restaurants and bars. Great pool deck lounge w bar at the Solamar. Friendly staff w attentive valet team. Shower didn't adjust, spray was not right. Bathroom outlets not fixed to wall properly. Pillows thin and cheap feeling.
Very nice rooms,very clean and staff was very nice and helpful I had a corner room with construction going on on both sides till late in the evening to first thing in the morning. Couldn't open the curtains do to construction works just outside very noisy stay.
excellent restaurant in hotel, many excellent restaurants nearby Difficult to identify the front entrance!
I was content with everything for sure I won't hesitate to stay there next time while in San Diego
Great location, close to petco park and the gas lamp district. The complimentary wine/beer at 5pm was a nice touch, as was the strong coffee in the morning. The room was nice and the jet tub was awesome. Wish I had stayed on Sunday for the free yoga class! The bed was very creaky and even when rolling over my husband and I were waking each other up. Great hotel if you are in the party mood, but if you seek R&R, the partiers might keep you up.
Great location. Expensive parking. Probably slightly more enjoyable when construction is not going on all around the hotel. Complimentary beer/wine great addition. Room was clean but there were a few areas to improve: Bathroom cieling had some moldy/discolored spots and the housekeeping staff forgot to remove banners the previous guests had placed in the room "Bride to Be" ... that was a bad start. But the staff were very friendly apologetic about that. Overall great trip and the location cant be beat!
Everything was so nice! My room was really great, spacious and comfortable. The happy hour was fun, and the pool was so welcome after no sun on the East Coast. It was a great location for going to a convention - I could hop back and forth easily. The only negative I can think of is that my room could have used some kind of chest of drawers or a dresser to put my clothes away. That's really a small thing, huh?
Staff were really friendly. Room was very nice and rooftop pool was very cool. Location to the gas lamp and ballpark is perfect. $45 overnight parking.
Staff was friendly and helpful. Room quality didn't meet expectations for rates and hotel appearance.
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
They gave my Wrong room
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
Very expensive parking
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
Room nicely appointed and bed extremely comfortable The valet needs to bring his coffee with him at 7am or drink before he leaves home. I had to rustle him up to make an 8am appointment.
Nice ambiance. Restaurant was great. Front desk service was very friendly. Being near the convention center it was a bit noisy and rooms that face the center courtyard are subject to echo of conversation late at night.
You guys cancelled my reservation for a conference....... You guys cancelled my reservation for a conference....... :(
So far, it's nice in all. Not giving free breakfast (even charge in rate).
Very clean room, called for early check in. Gave us very a tiny beautiful room with balcony, great bar and wonderful breakfast. Valet was so expensive, fireplace never worked, our room was very very small. I did not get a call back from the lost and found. I left my personal pillow, called back twice they never responded. It was hard to sleep from the noise outside.
Really great location. We went for a date night and were close to great restaurants, nightlife and the mall. Really loved the Victorian feel Tiny room! No fridge in the room (sad to not store our dinner left overs)
Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!
I liked the location, the decor, the patio dining, food, staff, price. Nothing.
The whole experience was great. The room was perfect for the 2 of us and the gas fireplace was wonderful. We had a great view as well. The downstairs courtyard was gorgeous and I wish we had taken advantage of it more. The location was ideak, walking distance from everything we wanted and needed to do. The staff was super friendly and the room service was great. i would just suggest bigger pillows :)
The location was fantastic, right in the middle of downtown. Walking distance from nearly everything. The price was significantly better than other much pricier hotels in the area. Staff were very friendly and helpful. The fireplace in the room didn't really work. The maintenance guy came to the room, but couldn't figure out how to fix it. Not a huge deal, but a bit disappointing. The ceiling above us was creaky... every time the people in the room above would move around the ceiling would creak and squeak. It was annoying, but otherwise the room was quiet.
location was nice. Common areas beautiful. Staff helpful. Overall clean. In general, happy with our 1 night stay too celebrate anniversary Room on the small side, which was ok for our short stay, but not if you've got plenty of luggage. Some minor details could use touch ups (e.g., bottom corner of doors in bathroom chipped). Not sound proof.
Comfortable Victorian luxury. Tv cable connection constantly lost connection.
The Andaz is in the ideal location. By car it's a short drive to all the major San Diego attractions and you can walk to dozens of restaurants and bars. Hotel staff was excellent!
Bed was comfortable, good size room, clean, nice staff, great breakfast at restaurant, good drinks at night! Pool area was very cramped...people ended up just laying on towels on the cement...not enough umbrellas
very nice hotel, design, modern, great location in gaslamp quarter, internet free the room is a bit small
Top rate friendly staff. excellent accommodations. centrally located. the location, although centrally located was very urban and close to some what appeared to be homeless shelters. I didn't have any problems and it was fine, but I think awareness of surroundings would need to be stressed.
Great decor,rooms,location and staff.
Service, Service, Service!!! Perfect! Justin at the front desk was exceptionally helpful
The shower The fact that we had to pay 30 USD per day for parking our car. This should be part of the room for guest with reservation. 60USD is too much for simply keeping your car in the place you are staying!
Great vibe. Beautiful Hotel. Great staff and service. Loved the rooftop pool. A little noisy. The room was on the 5th floor and there was a frequent rumbling sound coming from what sounded like above us. It made it difficult to sleep. I needed ear plugs.
I love the hotel. Rooms were big & well appointed. There were lots of complimentary options like water, juice, Keurig coffee & tea varieties, wine after 5pm, expresso & treats in lobby, shower, bed, pillows. Room service was terrible, my steak was super well done but lots of excellent restaurants near by.
The rooms are great and I specifically liked the bathroom accessoires (like shampoo, bath rope et cetera). On weekend-days, their nightclub on top has very, very loud music. I couldn't sleep because of it. They should tell you this in advance, for this price you expect a good night's sleep.
Gym was ok... pool rooftop wad excellent. Location to convention center was excellent No drawers in room shower was terrible. ...Just a wand...no nozzle above
The reception staff was very helpful.Good room with great bathtub.Very nice breakfast. I had to have a credit card to check in even though i had the full roomrent in cash.They wanted to block 2000 Dollars for a two night stay costing 460 Dollars.The manager was very helpful and we sorted the problem but its still shocking that you have to be in the possession of a credit card to being able to stay at any given hotel
The location and design is great. The staff is nice. The rooms are comfortable. A microwave & fridge would be nice.
The bed was super comfortable. I like the European duvet style without the bed cover that doesn't get washed. The whole hotel was styled in a very contempory, upbeat and cheeky sort of way. There were many thoughtful touches I appreciated. I had a quiet night of sleep in comfort.
Nice urban modern boutique hotel with great location. Park a block up for $15/night. Would definitely stay there again.
Really nice place to stay. European feel, all hotels very expensive in San Diego on weekends. Very comfortable beds, nice shower products. Loved being able to use bucycles. My room should bave darker, was told upon checout that there were privacy blinds that I never saw.
I loved how helpful the staff was. The interior design is very modern and gives you the home feeling of comforability. I would definitely pick this hotel if I were to come to San Diego again. I was running a half marathon and had to pick up my car at 4am from valet and they took a little while to answer the phone. So that was a bit of an inconvenience.
Everything was very clean, tidy and the staff made you feel at home. The room was very spacious and comfortable. The night time hours were quite noisy due to guests in rooms close by coming and going around midnight/1am.
convenience to Petco Park, Seaport Village, & the Midway carrier lack of free parking
Really liked the Hotel. The location was great. Service was excelent. We will stay there again.
it right by Petco Park, you can see the baseball game from our room no pool or hot tub, parking was incredibly high $32
Early check-in, option to add microwave, fridge and a crib, friendly staff and fast service. $15 self parking per night right across the street. Small restaurant, no swimming pool or a gym.
Great location walking distance to food and bars/clubs. Rooftop bar was good but overpriced drinks The beds were really small
The location is great, right in the Gaslamp Quarter. Everything is walking distance. They charge for US$30.00 for an overnight valet parking. There is no other possibility to park anywhere nearby. I think 30 dollars is a lot for it,. or they should include this in the hotel room rate so the guests will not feel that they need to pay some more extras.
the front desk was very accomodating to any questions or requests we had
Again the staff was excellent, from the valet guy to the maids, they all go beyond there line of duty. The room I stayed looked like one of the older ones that hasn't been updated, the beds were worn and very lumpy, the shower did not work properly.
Roof top bar is a lot of fun No swimming pool
I liked everything. Great location right in the middle of the Gaslamp Quarter, friendly and helpful staff, downstairs bar, clean and spacious room, nice decor, free wifi, and the mobile check in via text was a cool feature. $40 valet is the only parking option offered by the hotel, and although I didn't have a problem with the service, a discount for hotel guests would be nice
Space,cleanliness and kitchen, will definitely recommend. Parking valet is $41, ouch !!!!
Overall great experience
The room was clean and comfortable. The location for functions at he Convention Center is excellent.
Gas lamp district. Lots of history. Close to many restaurants and clubs.
Beautiful room, nice-quality amenities, walking distance for everything downtown. Neighborhood is very noisy at night, parking is very expensive.
The room Very noisy! breakfast sold as continental, is in reality a paper bag...
service, staff are helpful This is a tricky hotel - open shower. Be aware what you are going for.
Location was ideal for staying in the Gaslamp district. Parking situation was not ideal. Had to park elsewhere for the whole trip.
The room was large and nicely furnished. There was a high ceiling and windows letting in lots of light there was an overhead waterfall shower. There were high-quality stereo speakers. The people at the desk were responsive, providing advice about restaurants and other places to go and arranging cab rides and restaurant reservations. All in all a very pleasant experience. We would definitely go back. The hotel is in the middle of the crowded gaslamp district, which resulted in some noise in the evening. I scarcely noticed it however my wife was more aware of it. It did not interfere with our sleeping.
The staff remembered the guests and were very helpful. Some nights they sent dessert to my room which was a treat. I loved the in room expresso machine - yummy!
I liked the modern decor, totally not what you would expect from looking at the building from the outside. The staff was really friendly and helpful. I would definitly come back (without my lil one) I didn't know the room would be so intimate =)
The people were very nice. The free coffee was awesome. The hotel did not have my reservation. Said it was lost. Also, since the rooms are over a club, it is loud. Their showers offer no privacy.
Room was very comfortable and very well equipped. The hotel is located in the centre of Gaslamp quarter which is very noisy area on Friday and Saturday overnight.
From the moment we arrived the hotel staff were so welcoming and nothing was too much trouble. The deluxe double room was amazing - very big (bed was huge!) and kitted out with all the mod cons one can ask for - we really were impressed and felt settled straight away. The location is brilliant - a few steps from the Gaslamp District full of restaurants, bars and some shops - great atmosphere during the day and especially at night time. The hotel was excellently decorated - so modern and luxurious for a 4 star hotel. There was noting we didnt like, but the breakfast was a little basic - a breakfast bag served to your room each morning consisting of a cereal bar, yoghurt and juice. Whilst a cooked/continental breakfast in their restaurant, adjacent to the hotel, would have been nicer, the bag was always delivered at the time requested which was a nice touch. And lastly, a small note re the deluxe double room e on Pent House Level - the shower is a walk in one, situated in the room, so if you are travelling with anyone other than your partner, it may not be the most practical room!!
The check in was quilt and friendly. Room was beautiful and modern. I love the old with the new. Perfect blend. The curtain between the room and bathroom was the only downside. It made taking showers cold all the time. That is my only complaint. Everything else was great. The curtain between the room and the bathroom.
The hotel was clean and very central to many amenities. I will definitely stay here when visiting Tijuana
No parking, no microwave, no refrigerator, really small elevator and room. Inconvenience designs and uncomfortable room
The location was great The rooms were cramped and the carpet was sticky
Staff is great. Location is pretty good. Otherwise, this hotel is a terrible deal for the price. I could have stayed at a better hotel for only $25 more, and the forced valet parking here costs just as much. Bathroom, and the shower in particular, is tiny. Don't get me wrong: it's a perfectly serviceable hotel. It's the kind of place I'd happily go to save money...except that it costs nearly as much as it's much higher quality neighbours. You can get a larger room with more amenities, or a rustic bnb if you're looking for old school charm, for almost the same price, and the few extra dollars would be worth it.
great location peeling ceiling paint in room, rusted electrical connections in bath area, blow dryer wasn't working and wasn't repaired, queen bed was the size of a double
Staff was very helpful when item was left in room, free shuttle to airport Operating elevator door/cage solo with luggage was challenging
Beds where great, small room but comfortable with all amenities, location is perfect to go out and party or a simple out in the town. Bike rental across the street perfect. It was perfect for the price....
Great location but the rooms are dated and in need of updates. Staff is nice. Restaurant in lobby is good, bar included. Dated rooms, pillows not comfortable. Beds ok, not great. Window a/c and heaters were just ok.
Charming and old. If you don't like old, you won't like it. I liked that Brian's restaurant is right next door and 24 hours. Staff at both the hotel and Brian's were super nice and attentive.
The location is perfect, it's in the heart of San Diego downtown. The room size is pretty small, you don't even have much place left outside of the bed. Even bathroom isn't that comfortable.
Good location for a visit that includes lots of food and drinks. The hotel was built in like, 1912 and has a lot of features from that time so it's sort of neat. Bed was really comfortable. There is a roof deck that you can use with great views of the city. The hotel is showing its age in many places- one of the two elevators was not working, lots of wood trim needs to be replaced, general age-related issues. The staff that was working at night all seemed like they might be high (for real- not like they were just spacey, like I honestly think they were high).
Convenience to the Gas Lamp District and Convention Center. Staff was friendly. Room was dirty and not well kept. Old elevator that was very difficult to enter and exit. Towels were stained and dirty. Lights stopped working in the room. Rusted electrical connections. Would not choose this hotel again. 1 to 2 stars.