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Nice, well-kept up. Good location.
Cleanliness, great linens and mattresses, accommodating staff All good Was under the impression I could self-park my car.... Had to pay the exhorbitantly priced valet parking for my stay. $43.00 a day. Really?!
The bed/bedding was amazing Having to pay for room internet
The clean place and very good view ! No microwave . And I can not get warm water when I get tummy ache .And we hope next time we can see it there:) and no free wifi. The lobby wifi is good but upstairs have no wifi connection . .........do we really need to write that much and hope right now the word number is good enough to send
how helpful the women at the desk who were juggling multiple task and were able to find us a car in the 9th hour.
Everything was very clean and comfortable The staff did not give us any information about what the hotel provided (like breakfast or where to find anything). They also did not explain how the elevators worked....we ran into multiple people who were confused as to how they worked. We stayed in the deluxe king corner room and it really wasn't anything special, no soaking tub or really anything extra...just a few extra windows.
The location was perfectly located to walk to the Seattle Aquarium and the other downtown shopping, food, and tourist attractions. The staff was fantastic as well! Our hotel room didn't have a great view and the beds were not the most comfortable. The guide on the tv didn't work so we struggled to find child appropriate programs while we were in the room.
Would've appreciated prior information on airport shuttle, but got nothing. Concierge Couldn't locate my reservation. Got a handicap room, okay, but right next to the elevator, so very noisy. Paper thin walls, could hear the people in the next room talking as if they were in my room. At least put insulation into the shared door! Hair in the shower when we arrived. Toilet was running non-stop. Maintenance man came to fix it twice, both times came unannounced. Closet sucked, hangers weren't even high enough to hang a dress shirt without hitting the floor.
reservation process easy and hotel wonderful.
Location was vary convenient, great view from room , clean Long line at check-in Kids screaming and yelling in the hallways Thin walls and heard people next door Had multiple parties going on at once and the lobby was very congested Rooms were comfy but dated
Downtown location, corner Windows were wonderful with a view of the city. Gingerbread display was not as Christmas as prior events have been but focus on Star Wars was pulling in the people and great fund raiser for JDRF one of our most important and favorites Having to leave it was a great stay and break from the daily rush
The pool and hot tub and work out room - wonderful concierge
The indoor pool and hot tub the high thread count of your sheets Coffee should have been provided in your room.....bothersome to have to go to the gym every morning!!
Great staff. Great location. what could be better? It's the best
I am a member of the presidents club and the morning of received an email to allow me to check-in prior to leaving my home town. I clicked the link, put an arrival time and how is was arriving etc.. a few hours before my expected arrival I received an email informing me that my room was ready and to pick up my key from the doorman. Also in the email were driving directions from my location. I arrived doorman had my welcome packet and I went right to my room.........slick! cant think of a thing that I didnt like
Location and staff The room didn't cater for children (i.e. we booked a suite and needed a fold up bed)...
The Fairmont was the perfect romantic weekend getaway. Walkable to coffee, wine bar, excellent resturants, several theaters and Pike Place for breakfast at Lowell's. Service was top-notch. Staff was personable and attentive. I didn't like having to leave.
beautiful indoor lap pool encouraged exercising; large comfortable rooms with excellent mini-bar and tea pot (so often just a coffee maker and I drink tea); great location - easy walk to tourist sites and waterfront
Great location, short walk to Pike Place Market. Wifi is not included in the room price.
The old world flavor and charm of a luxury hotel that has been updated without losing its taste. Nothing.
A little outdated
Close to business district, restaurants, and entertainment... Given the room rate, free bottled water should be supplied...not $8 per bottle.
The staff was friendly and courteous at all times. We arrived a bit early and our original room wasn't ready so we went to the Woodland Park Zoo for a couple hours. Upon returning downtown, our original room still wasn't ready but Jennifer upgraded us to the Presidential King suite and it made our weekend romantic and unbelievably fantastic. I can't say enough about our experience. The room was huge, clean, comfortable, and quite enjoyable. The two full bathrooms allowed us to get ready in a very short amount of time. We didn't use the living room all that much but it was laid out in such a way that it could be comfortable for business or leisure. While we were mainly running around Seattle enjoying the rainy weather and beautiful city, we were extremely comfortable in our huge suite when we returned "home." Once again, the staff was absolutely perfect. We were treated wonderfully and there is no doubt that we will be back.
Close to attractions and public transportation to airport, nice neighborhood, coffee house downstairs has friendly and helpful staff. Hotel staff was nice too, and provided maps and directions and suggestions for places to eat close by. Room is quaint, quiet but maybe because I had no neighbors - can hear people talking outside the room and in adjacent rooms. All in all more than adequate. Not a problem as long as you aren't big and tall - toilet is awkwardly situated in the room I was in, and the bathroom design was not thoughtfully done I think. Just a little quirky.
Location is great and the price is good. The rooms were tiny and pretty well worn.
Location make it convenient to get around downtown. Room was very warm with no way to turn down the heat or cool it off and guests in the room next door talking all night made it hard to sleep.
Very clean and nice, I would certainly recommend it to anyone looking for a room in down town.
Fine bed. European style room size and age. great staff. Very convenient walk to Pike market, town and public transport.
Bed was super comfortable, nice view, great coffee, staff and location good. The shower was nice too. The room design is horrible. I couldn't sit all the way on the toilet it was so poorly located, and I'm a small girl. It's under a shelf and about 4 inches from the wall on all sides. The room lid sagged with water damage. Just felt like they were way more concerned with getting as many rooms in the building as they could, than comfort. Especially for the price I payed. I'm gonna probably stay else where next time.
Great location with in walking distance of Pike Place Market and restaurants. Small bathroom. Room looks tired.
I did not like how small the rooms were. The linen had stains on them. The shower was dirty upon arrival. Housekeeping took a really long time to even arrive to clean the room, we called the front desk for clean towels instead. The night before coming back home I realized that housekeeping had either taken or thrown away my bag full of souvenirs. That was the cherry on top of my disappointment about this hotel. I would not recommend it to my friends or family. The lady at the front desk, Consuela, told me I would receive a call from the Manager the next day regarding my souvenirs. Its been more than a week since I've been back home and still have not received a call.
Location to Century Link Field was good. Good location to other amenities. The bar downstairs was really good. Rooms were small and dated.
The location wasn't bad. It had long hairs on the bathroom walls. There was a long piece of scotch tape on the walls. I found out the next morning when I'd gotten up to go to my meeting the clock in the room was 1 1/2 hours off the time. I set the alarm for 6am and got up, unknowingly at 4:30 in the morning because the clock was wrong.
The staff was very helpful and kind, but the rooms were very small, and had minimal amenities. The wine hour was nice, the location was great for walking to Pike's Place, and Space Needle area is a seven minute drive. Overnight parking anywhere nearby is 30-$40 a night, so factor that into your costs. Small rooms, expensive parking, thin walls, small tv
Friendly staff; good location Mini full room is smaller than my expectation; the bathroom and restroom are separated.
I liked the overall feel and look of the lobby, the staff was nice, so was the location. When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.
A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on... The elevators are super slow so give your self extra time if you're rushing in the morning.
The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!
The beds are really comfortable the room are clean we plan to come back. The bathroom was a little small but it worked
Location was nice. Convenient walk to Market. Terrible service. Everyone on staff seemed new. Valeted car was a waste of time. One person running entire hotel for all guests. When I needed my vehicle I was ultimately in a line until the one assistant for the hotel could help us. Then they had to take an elevator to get the vehicle which was a huge time waster for us. A few times we needed access to our vehicle and it was very inconvenient. Upon arrival we asked for a particular type of shop and the staff told us that corporate said they were not allowed to talk to us about that. They literally did not tell us where to go in town to find what we were looking for. Very strange and uncomfortable.
Getting a glass of beer at check out was great. Nice staff and great for couples. The rooms can seem a tad small at times. Any more than two people and there is definitely no where to sit. However, I also chalk that aspect up to the intimate vibe of the hotel.
Kudos to the staff who were always very friendly and helpful! The room was very small.
Quick walk from the airport light rail, quick walk to the convention center. Clean and nicely appointed room. With the deal I got it was a reasonable value. Room was small. Standard price is way too high.
I just loved everything. Would definitely stay there again. I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.
Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.
Attentive staff, young, fun, friendly funky Bathrooms v small
Location is great....rooms are small but comfortable. Bathrooms are extra small. Staff is friendly and amenities are nice Amazing to find free wifi at a hotel these days
Great hotel - reasonable for downtown hotel Everything was great
Great location, nice modern design inside, reasonably comfy beds. We arrived around midnight and needed another set of towels so we could all shower. They said sure, they'd send them up. An hour later, no towels. Called down, asked them to leave them in the hall so we'd at least have enough towels in the morning. They said sure, we'll do that, sorry for the delay. Morning comes - no towels.
Great hotel overall. There is a bar area on the terrace thats a great place to hangout and have a few drinks. Friendly staff, comfortable beds, even helped me out with my toothpaste i forgot at home. Close to pikes market and everything down town. Nothing, it was a great experiece.
Complimentary wine ; bed comfortable; quick check in: room was nice; location; Temperature in the fitness was far too warm: could not adjust. Called staff but no response
-location -black hair in the sink -red hair in the folded towels -mold on the ceiling -lack of communication about when our room was ready
Employees are great and helpful! Great location. More of a business hotel. I booked a partial view of the bay room and it was just that. Expected a bit more than what I was hoping for and was let down. Unexpected charges.
This hotel deserves a high rating! the location is great so close to everything, approximately a 8 minute walk from several places. If you are taking Uber there is an easy drop off/ pick up location right in front of the hotel. Very Modern and a great view! Staff was so sweet and they all wanted us to get the most out of Seattle. The staff will change your towels only if you make it obvious, they will restock and clean but towels were the only problem. Also the bathroom was nice but a bit small.
Very nice room when we finally got what we requested. Really helpful staff. Loved the daily wine tasting. On site parking was awesome. Perfect location. Didn't have the bay view room we requested (overbooked-not ok) so we were stuck on a lower floor the first night which was incredibly noisy. Also it was Gay Pride weekend so it was crazy there. The next two nights we had a top floor bay view room which was awesome except there was this random really loud noise (elevator grinding or something ) that woke us up several times each night.
The motif is a great place to stay. I went to Seattle with my boyfriend to celebrate his birthday. It was the perfect location as it is in the middle of downtown Seattle. We didn't have to go far to get a bite to eat or to have a few drinks. It's a nice hotel, the rooms were clean and it was very spacious. Coffee and water in room. They upgraded our room since it was a special occasion. Overall I had a great time and I will stay there again when I go back to Seattle.
The location was excellent in the center of everything. Two blocks to convention center. Five to Pike's Place Market. Close to numerous excellent restaurants. Walking distance to Space Needle and Frontier Square. Rooms a little tight for more than a couple nights.
Great location, friendly, helpful staff. Only stayed one night so we didn't get to sample all the amenities. Bed wasn't as comfortable as we are used to.
Clean and comfortable room and conveniently located next to Seattle University. The hotel staff were friendly and efficient! The free shuttle to points in downtown provides access to great restaurants, shopping and landmarks.
Shuttle driver gary was nice and helpful. A sauna would be nice. Tv channel menu on tv very cumbersome. Bathroom kinda small.
Hotel has all needs covered including shuttles and secured parking. Location is not horrible but is out of the way of you want to walk to anything
The staff were quick with recommendations and very friendly, the hotel was clean and comfortable, and virtually everything I wanted to do was within walking distance. Capitol Hill is a great area with lots of bars and restaurants and not too bad of a walk to get downtown or to Pikes Place (if you're looking for a good hike). Otherwise they offer a free round trip shuttle to a few other central locations.
We like that it's so close to the theatre The wet towel in the tub
Great location. Comfortable bed. Very friendly and helpful staff
Very central location. Easy to get to, easy to get out of. Great bed and bath. The Internet was slow.
Staff was very attentive and helpful. I was able to check out and store baggage until later in the day when I got my vehicle out of valet parking. This allowed me to attend a meeting without concern for moving my car. Saturday night was a little noisy on my floor. Too much St Paddy's Day celebration I suppose.
Great location, comfortable bed and nice tv. No gym
Location is central. Walking distance to everything. Room was spacious and my bed was big and comfortable. Front desk staff was helpful and very accomodating. All in all, I enjoyed my stay and would love to stay in Paramount hotel again the next time I visit Seattle. None
Very pleasant and friendly. Great location! Extremely clean. Perfect for our trip!
The room actually exceeded my expectations, based upon price and photos. The bed was comfortable, the room was just the right temperature, and LOVED that the shower stall was bathtub sized without a bathtub. The toiletries provided were top quality, as well. The staff was very friendly and welcoming, and had me checked in and out with light speed. Definitely will come back and am already recommending the Paramount to my coworkers who travel in and out of town. A stocked refrigerator would have been nice, but all I really missed was cold water to drink.
Rooms and facilities were clean and quite luxurious, great location and very friendly staff.
Staff, beds and location
The wine tasting hour was fantastic and the location was perfect for walking around the city. You have to request for a coffee maker in the room and the lobby coffee is only served for a short period in the morning. The parking for guests is rediculously expensive.
The staff. All excellent. Nothing
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great staff, Great location,Great stay.
It is not 4.5 star hotel. it is a 2.5 star hotel. bold red Paint , the carpet disgusting (black in color. the bed and the furniture is agley. very poor look.
Staff friendly and helpful. Room was nice and clean. nope
The customer service was outstanding! I loved the room as well. Not a single thing... :)
It's unique style Cost of valet and limited or poor parking options
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I love the decor in the room. The bed was extremely comfy and the location is great. Definitely want to stay here again.
I love the smaller boutique feeling. The decorating was awesome and the restaurant was stellar! I thought the bed could have been softer but thats a personal choice. It wasn't uncomfortable.
Good location to walking downtown and easy to get to from the airport using the light rail. The hotel wanted to charge for wifi, that should be free these days.
Great restaurant with decent prices and happy hour. Clean rooms. Spacious bathrooms. Cozy robes. Very comfy beds. Awesome location in the heart of downtown Seattle and shopping. Would stay again. Walls are paper thin. We heard the couple next door arguing for hours. We had to finally call front desk/security at midnight.
I liked the staff, the ambiance, and the room's modern amenities. The weird bathroom door.
Good location in downtown that is walking distance to most downtown sites. Lobby restaurant had great breakfast. Thin walls allowed voices and tv to be heard from neighbors.
It was my girlfriend and I's first trip to Seattle. The hotel was within walking distance of anywhere you'd wanna go. The staff was super helpful and we were able to squeeze everything we wanted to do within the weekend we were in the city. Whether it's shopping, a concert at the paramount, the space needle, the farmers market, or just wanting to explore the city, the Hyatt gives you the opportunity to do all these things without needing any transportation other than you two legs.
Lap pool & spa were outstanding. Room service coffee was inconsistent.
I found the bed and pillows to be most comfortable. The bathroom and room itself were quite spacious. I found the hotel staff to be friendly and accommodating to my needs. N/A
Location was convenient, restaurant was great, and the fitness center was excellent Only complaint was that the room wasn't soundproof to the hallway. I could hear everything outside the room in the hallway.
The steam room, spa, cafe, bar, and 24 hour room service with quality food were all great perks. Jaime No complaints.
Great location and super friendly staff. We were glad to be here without our kids. My only gripe is that the tv channels are very limited and you have to pay a lot extra for every tiny thing, even internet. In this day and age I think everyone should be giving out free internet!
Nice clean room with all the amenities I could need.
I liked how the rooms were bigger than expected. The way I was treated @ the front desk by the clerk, he was short w/ me while talking & kind of rude.
Excellent customer service. Convenient location for public transit and walking around downtown and Capitol Hill. Great deal for kitchenette and workout room. Will stay again, highly recommend.
The front desk staff were extremely helpful at check in and also when we asked for assistance about shopping etc. The breakfast is very good. We appreciated the availability of a free shuttle to places of interest, the valet parking, and the free newspaper. When we arrived it was dark and we drove past as the signage is not that good.
The front desk staff were amazing! So nice and helpful!
From the time we checked in until we checked out everyone of the staff members that we encountered was friendly and helpful. All of the accommodations at this hotel during our stay was exactly what we would expect from a stay at a Homewood Suites by Hilton. There was nothing that we did not like.
They were very accommodating. We arrived late in the evening and very tired from the drive. As soon as we got to the front desk, they told us that a pipe had burst and that our room was flooded. Before we could even say anything in response, the manager said he had booked us at a different hotel that was closer to where we wanted to be, had comp'ed our room and hotel parking, and gave us a letter to give to the next hotel. The next hotel had a friendly front desk, the rooms were nice and the breakfast was very good. Not just cold cereal but actual pastries and hot food. Would stay there again for sure. I never like staying at a hotel where you have to pay for parking, especially when there's no airport shuttle.
The hotel staff were very friendly, knowledgeable and helpful. The breakfast and dinner feature was a nice option as I was traveling on business. Room was spacious and nicely decorated. The major negative feature of this hotel was the highway right outside the front of the hotel. It was very loud in the room even late at night due to trucks especially. Earplugs were provided; however, the constant hum became irritating after a day or two. Maybe replace the windows in the front hotel rooms to be more noise blocking.
Great proximity to sites of interest. Our ceiling would occasionally leak over the entryway floor.
Breakfast is awesome! Linens got stained and the room smells awful paid 50+ for valet.. Ridiculous! No self parking btw
Excellent! Lots of room, comfortable, clean, good complimentary breakfast & dinner. Two Big TV's, in LR and BR; giant bathroom. Good location, everything downtown a short walk away. Quiet, good privacy. I'll stay here again, EVERY time. What's not to like?
The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs! Two of my "clean" towels had a lot of hairs that were not mine. In fact one had a big hair ball folded in it. That was kinda nasty to find after taking a bath. The bed was not very comfortable and made my back hurt. I thought since it was firm that my back would love it but I was wrong.
Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back. Parking. Valet $45 / Self $30. Saturday nights self parking is full.
Clean, comfortable, and spacious room. Courteous enough staff. Impressive building, with great location. Despite the high price of the room, they nickel and dime you for everything. Parking is not included in the price, even though the Hyatt owns the adajecent parking garage - hotel guests pay the same rates, if not more, than the general public who uses the same garage. Not a single movie channel (hbo, etc), so that you will have to buy their on demand movies for $20. Room service is overpriced and mediocre, with small portions.
View and room was very nice. Great service. Bedding is not very comfortable. Feels like all you have is a sheet on your bed. Super short bath tub.
Should provide free drinking water
Want a spa on location
Fantastic and clean rooms, and amazing staff. Would love to visit again.
The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel. Didn't like that I had to pay for access to the internet. $10/day for low speed, $15/day for high speed. A nice place like this shouldn't nickle-and-dime its customers, especially when even the cheapest Motel 6 usually offers free wi-fi these days.
A lovely facility, friendky stff great service. A nice treat. no
The staff were wonderful and extremely helpful. Nothing
Front desk was so nice Hotel felt tired and was smelly
Old charm with all the comforts
Very quite and friendly. Jerry was awesome this place is so nice will be back again
Beautiful historic hotel, great location, excellent staff.
restaurant and service Noisy courtyard, thin walls
I liked being welcomed at the door by 3 people. The rug in the elevator was an unexpected treat and photo op. The room was plush. The bar was a relaxing place for a drink and dinner which was very good. It was also good to find parking nearby on the street. I didn't like that I wasn't told that there would be an incindental charge on my card for possible expenses incurred in the room. The next day I saw the charge and called the hotel and was then told why. She said it was something we should have been informed of. The charge "fell off" the next day.
From the moment we pulled up to the hotel, the service was fantastic. Jerry helped us with our bags, showed us around the hotel--giving a great history of the décor, and then walked us up to our room. He gave us advice on where to go and what to do. The staff at the desk and the bar were just as attentive and kind. The room was the perfect size for the two of us, and all necessary items were stocked and clean. It was a great visit!
European feel; cozy, un-Holiday Inn room; excellent in-room coffee; good bed with nice sheets and a variety of pillow types and fill; accommodating staff; very nice toiletry items Noise - I could hear my neighbors and people in the corridors; old windows let in lots of street noise
Clean, ok location, Smell
I stay at a hotels a lot and what I normally consider a great experience is when a hotel does a great job of alleviating the inconvenience of not being at my own house with my own stuff and kitchen. But the sorrento is a whole other thing. It's effing fabulous. I felt instantly relaxed and at home, if my home were a huge gilded age mansion. The food is wonderful, the staff is very available, the lobby area- I just wanted to hang out there and not go out. Even the courtyard, which is on a busy street, was like a cocoon. The whole experience was like being in another better world. AND there was tons of free street parking within a 2 blocks radius! The one lame thing was there is only one elevator, but it is a genuinely old building, and what're you gonna do? It moved fast- you could tell they've made an effort to make it as speedy as possible. And it had a rug that said the day of the week! Which is more reassuring than you might think when you are travelling.
Renovations at the restaurant caused slow service for dinner, location a bit further from eateries than thought
Fabulous views from our room. Very convenient location. Parking valet is inconvenient and expensive.
Your staff is professional and friend. The location is convenient and the facility is good. I would recommend your hotel to my friends and colleagues. The hotwater system needs to be upgraded.
great bed and view from the 29th floor. staff was very accommodating. up the hill the first time was a little tough but it really wasn't that bad. the hotel lobby smells like the restaurant which can get a little overwhelming when first walking in.
Parking attendants were not friendly; made it very uncomfortable to valet park my car. It also became annoying when they were not readily available.
Friendly staff and central location. Having to pay for internet!
The location was great, we had a huge room, and the staff was exceptional. We were able to check in early -a blessing- since we had just finished a cruise and had no where to put our bags. We were also able to leave out bags for free after check-out when we has several hours to kill before heading to the airport. I wish there had been a pool, and the restaurant prices were 10% too high for the quality.
The room was spacious! Breakfast food options and service were terrible and to make it worse, I had pre-booked it for three mornings... It was one awful meal experience!
Location is good. Staff is extremely disrespectful and not willing to help.
Close to all the life of the city e.g. water, restaurants, shopping, etc.. I had booked for three rooms and when checking in the front desk let me know I had booked for 5 rooms? I showed them my booking and they said I would have to go back to booking.com
The staff was friendly We had dinner at the hotel and were not mentioned any of the specials going on for New Years so that was poor I thought and the hotel and our room smelled like chlorine, which is not something that you want to smell in your room, also when your paying for a room you should not have to pay $32 for parking, when we paid for the room and dinner.
good beds old room, no hot tub
The location is great and the room is very nice. The front desk check in person mixed up our check-in information and even though our booking was for 2 nights, she insisted that we were only booked for 1 night. She wasn't apologetic at all about the mix up since we used a "discount booking agency" (her words not mine). So be aware of the hotel staff's snobbiness when you book through a "discount agent" (i.e. travel websites).
Location Ridiculously high parking charge, no coffee maker in the room, no onsite jacuzzi, no club room. I would probably choose one of the other Seattle Starwood properties in the future.
Boutique vibe, comfortable bed, trendy decor. Room was a little rough around the edges, didn't have the luxury feel I'd expect for $300+/night. No coffee or microwave in room.
The service was great. People were really nice and I got a free upgrade. I didn't particularly like the beds at the W. They felt lumpy. I stayed in The Westin the day after and I LOVE their beds! I also didn't really like the dark, club feel and the loud music in the lobby. I just wanted to relax and felt like I couldn't at the W.
The amazing sheets!! The view of the parking lot and super dark hallways.
Bed was soft Dogs next to us barking all night No gym as advertised Room couldn't get colder than 66 degrees
No coffee maker in the room
The location is excellent and the information provided by the hotel was very good as well. The gym was also first rate.
The location was great Too dark old Hotel needs updates not your average W very slow at getting Baggage From storage room that faces the parking garage feels like a dungeon
the atmosphere was very cool and swanky. the bar was a nice little place to hang out at the end of an evening. the cool corner king room was a nice size with a lot of windows. we were first put in a cool corner king room on the 'garage side' of the hotel. it was horrible. we were moved quickly down some floors but on the other side of the building. i wouldn't have recommended this hotel had we been booked on the garage side of the hotel, especially in a cool corner king.
It's a nice, clean hotel with quiet rooms in a great downtown location. Their pillows may be the most uncomfortable thing I've tried (and failed) to sleep on.
Very nice hotel. Friendly front desk. Beautiful lobby. Concierge could have known more about local restaurants. His advice was good, but could have been better. The locals gave excellent restaurant advice. Otherwise, it was great.