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The rooms facing nothing should be told up front that they don't have a view at all. Otherwise, nice place.
Laundry facilities, rooftop viewing area, just a few blocks from the Seattle Center. 30+ downhill walk to Pikes Place.
The location of this hotel cannot be beat. Steps away from the Seattle Center and a long walk or quick bus ride or monorail ride away from downtown and Pike Place Market. It wasn't anything fancy, but it was very clean and comfortable. I also loved that they have a little kitchenette in the room, with Safeway across the street and Metropolitan Market (best grocery store in Seattle) two blocks away. There wasn't anything I didn't like. I would definitely recommend this hotel to a friend and would stay here again.
Everything was pretty much perfect we were checked in way before we expected to be and the staff was very helpful with anything that we needed. We loved the view from the rooftop couldn't have been any better.
I was surprised by the look and the care of the staff of the hotel. I booked this place at the last minute. The staff gave options of the local restaurants. There are free bikes and umbrellas (a nice plus). You can go to the roof top and take in the view. I would stay here again
Although this hotel is just about a 5 minute drive to downtown, I really liked the location. It's on a corner and easy to find, there are a handful of restaurants and bars within walking distance, and it's just enough out of town to where the streets and traffic aren't keeping you up at night or waking you up early morning. There is a Starbucks connected to the hotel which is nice. Overall it is a very simple but clean hotel. Only negative thing I could say is that the pillows aren't the most comfortable, but that's a small thing to complain about. Otherwise great hotel.
Clean, simple, tasteful. Small undergroundparking area allows fast indoor access to your vehicle directly from elevator. Quiet inside the place- walls seem very thick. awful yellow paint on them however. Nice basic restaurants, beer and grocery within walking distance.
I enjoyed the roof top view and set up. Walking distance from Space Needle. Size of rooms, too small. Pillows and bed are not very comfortable.
This hotel was so much better than I could have imagined. Extremely clean, friendly staff, amazing location. The rooms were very comfortable and the rooftop view was really nice. It is walking distance to the space needle and pike place market and there are tons of cute restaurants around. They have bikes you can rent and umbrellas that you can check out for free. Parking was $18/night but they did let us leave it in the lot after we had checked out.
Great Location. Clean. Great staff. Room had a great view. Short walk to Needle and other attractions. Good places to eat nearby. Would gladly stay here again. My only gripe is the room was too small with the double beds. It was a bit difficult to move around in the room. This was a minor issue and would not stop me from staying again.
The room was well done, I had great views and the bed was super-comfy! The staff was incredibly helpful and nice. I didn't like paying an extra $18 for parking
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
very friendly staff very cozy bed really fun interior no bathtub
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Great view of the Space Needle Lack of overall staff
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
It is a very charming hotel yet in my opinion it could use some remodelling because it is a bit outdated. The service I received from the staff was good. Yes I would stay there again probably because of the location.
Our room had a small but fully equipped kitchen. Also very quiet and comfortable and robes which always make me feel fancy Rooms have old school charm that can be a little worn looking and Continental breakfast is small, but this is what a Continental breakfast is...and many places don't even serve one now
The hotel is adorable. The room accommodations were comfortable & spacious. This would be the ideal spot for a family vacation, due to the kitchenette or someone w/an extended stay in the downtown Seattle area. The neighborhood is quaint & very safe. There are a multitude of local ethnic restaurants surrounding the hotel; all within walking distance. Around the corner is a drug store & wonderful upscale grocery store (spirits avail), which is perfect if you want to take a night off, stay in & prepare food in your room. The hotel has a lovely Victorian feel & the initial staff who greeted us were wonderful. It is also within walking distance to the Space Center [Needle] & if you're lucky enough to get a room with a view... it's spectacular! The beautifully restored brick building's interior decor is dated & lacks adequate lighting, creating a dark feel in the lobby, hallways & rooms. There is no elevator, but the physically-fit bellman do a bang-up job. If you have trouble w/stairs, call ahead for a 1st-fl-rm. And even though the rooms are incredibly spacious, they lack warmth & coziness. A low dresser/desk like piece of furniture would be a nice addition as a central depository for jewelry, glasses, wallets/purses, water bottles, phones, laptops, cameras, chargers, papers, just to list a few travel items. Unfortunately, the nightstand wasn't enough and these objects ended up in various places all over the (1-BR-apt) room, raising concern of losing or leaving something behind.
Great ambiance at this historic Seattle hotel. Great location for any events at the Seattle Center. Easy access to Queen Anne, waterfront, and downtown areas, as well. Kitchenette was stocked and very convenient! No elevator, but staff will carry your bags. The room needed a desk for working & computer.
This hotel was different in that it is not part of a chain and had its own personality. We found it charming and accessible to all we needed. A fair walk to the city but we enjoy walking. Great food over the road Maybe the lack of a lift
Nestled between Toulouse Petite and Cafe Ladro - how can you beat that?!??
Loved the ice water, decor, and authenticity Breakfast
Good clean room and good service & support from staff.
The staff is great. You can really tell no one hates their job and that made them very helpful. It is a old. Building so some things are dated but that's ok. The rooms are apartments more than hotel rooms!! Huge, with a great little kitchen is full size fridg. The tub water never really turned off and the toilet could use some new workings so it doesn't run. But again it's an old building and that's part of the charm.
I really loved this hotel. I really enjoyed the 1920s feel throughout the hotel and the rooms. The kitchenette was a nice addition. We never ended up using the table for much beyond an extra place to set things and charge electronics, but having plates and utensils ready to use was very convenient. The bed was extremely comfortable, as were the pillows. The room was exceptionally clean, as was the rest of the hotel. Continental breakfast was light and delicious. All of the staff were very friendly and helpful and answered all of our questions. We were a bit disappointed that the windows didn't open. Having to run the air conditioning all the time made the air very dry. We also struggled a bit with the wi-fi. The signal was not particularly strong, which was frustrating, but not the end of the world.
Location to Seattle attractions was ideal. Hotel was gorgeous, room had a lot of character and was spacious with kitchen. Very clean. If you like hotels with older character this is it. Breakfast was a predefined meal instead of the carb filled buffet you usually get, but really yummy, my favorite (sorry texas state shaped cand still free. Hotel staff were friendly and accommodating. Helpful when i forgot something in my room and they've fedexed it back to me. We'll be going back, apparently there is a piano bar at the side of the building that is amazing. I suggest a first floor room, the high ceilings were amazing! Parking was a challenge but the lot around the block had an early bird option for the day we were able to take use. All of Seattle was like this however. Door staff helpful with suggestions around parking. The bathroom fixtures were functional, the bath tub wasn't ideal, but, I think it was actually original! If you like antique you'll forgive it's appearance. It was an interesting bathroom.
The staff were very friendly and helpful. The rom was huge, with separate sitting and kitchen/dining areas. The location was ideal for me, within easy reach of the city centre but away from the hurly-burly of the business district. Plenty of facilities nearby, and within an easy walk of the space needle and all the other attractions on the site. A bus route connects to the city centre. There were only net curtains in the bedroom, so that it was not dark at night and I was forced to wear an eye mask to screen out the light. The breakfast facilities were meagre.
we stayed here to be close to the swedish hospital since our daughter was having surgery on her eyes. we booked it last minute and just went off of the pictures and other reviews. we loved it! the staff was very friendly and helpful and the room was cozy and comfortable. everything was very modern in the room and the bathroom has a great shower. it was very clean as well. i liked that they had a restaurant downstairs and a fridge downstairs that had drinks/snacks to purchase. i would stay here again. it was also very quiet. the only downside was that the parking garage was too small for our car (our car is very tall). also, the street that its on/by is going through construction so it was hard to get to and from our hotel.
All staff including front desk, security, housekeeping and servers were so very friendly, helpful and welcoming. Made us feel at home!
Friendly staff and comfortable rooms! Nothing
Great location as is walking distance to EMP, and Space Needle. Staff was incredible doing everything they could to make our stay as comfortable as possible.
Clean, convenient, easy check in and out
free coffee and tea 24x7 in lobby This place is very small. During my stay, elevators broke down twice within three days. I was locked inside the elevator and had to wait for maintenance guy to open the door. Dining area is very small and food is over priced.
Clean, has food service Very crowded Sundays. Cruise swap day
Clean, friendly staff, food was decent Location was a bit far off from downtown. Not too far from space needle.
It was a nice location, right by the space needle. Could have been a little cleaner in lobby and elevator but the rooms were clean.
Staff was exceptionally friendly and accommodating. Location was well above-average for tourist attractions and the downtown area. Rates were a bit high for what it was but still very much pleased...would return.
Value for money, very comfortable with a good complimentary breakfast, beverages 24/7 with bottled water on demand.
It was only a few hundred yards from Seattle Center, and it was very nice and very comfortable.
Location was great! It was easy to get to and to get around Seattle from. There were a number of restaurants within walking distance, which was handy with small children. The staff was amazingly helpful and friendly. I would highly recommend this hotel to anyone. Our room was not very toddler friendly. All the door locks were easily disabled and we had to jam the desk chair in front of the patio door to keep the door shut and my son inside. Also, the room had a shower only, not a tub and shower but luckily, we had a friend staying in another room in the hotel with a tub, so I was able to bathe my son there. Our room was located in the corner of the hotel, next to the laundry room and if we wanted to utilize the complementary wi-fi, we had to be in the bathroom or the entry hallway of our room. Otherwise, the signal was too faint to use.
Staff was fantastic day and night. I could hear people walking in the room above mine. I could hear the person next door to me urinating.
Roomy, nice bed, good cold fridge, staff and the breakfast.
Staff was very friendly! Spider in my sink. Also, it appeared that one of the double beds had been slept in and just remade. I was too tired to deal with it so I didn't bother to address it with the staff and just slept in the other one.
We wanted to be close to Space Needle, EMP, Pike Place & Aquarium. this accomplished all that. To top it all off, the staff were extremely polite and helpful, the room very clean and more than sufficient for our family of four's needs. Would stay there again for sure! I didn't like that we only stayed for two nights. We should have stayed for much longer, just had no time to do so. lol.
Front desk staff were very helpful and informative
very welcoming, clean, good breakfast and very comfortable
friendly and helpful staff!
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
How close to Seattle attractions The old elevators
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
Location Old, run down hotel
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful. Walls are super thin, was having issues getting into the parking garage with the room key.
this place is badly over priced
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
Location, location, location
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
it is very nice hotel Everythis is ok
The room was great for a longer stay when you didn't want to go every night after long tourist days There was no shower gel/wash in the room
large rooms, sleeps multiple people, kitchen Had to make up own couch bed, not enough linens, no hot tub or pool.
Everything was exellent. But I didn't know that hotel adds miles. The next day after departure I was told about in the hotel were I stayed - Hilton Vancuver Washington. I called your hotel but was told that it is too late to do that. It spoiled a little my impression about your hospitality.
Large room, Breakfast, easy parking.
Very comfortable rooms/beds, very clean, family-friendly, good location
Older character building with charm, close to many eateries, coffee shops, and funky stores. Almost next door to space needle and key arena. Walkable and safe.
The Queen Anne has a strange allure. It is located close to the Space Needle and EMP. What it lacks in modernity and comfort it makes up for in charm. Screaming man at night. Somewhat of a gritty feel to the overall room.
Best part about this hotel is that it was 472 feet from Key Arena. No parking, no hair dryer, phone but not plugged in. Bathroom was clean but low shower head and toilet seat was worn out. First room we were given was under remodel, opening the door was a shock with the bathroom completely torn out, mattress in the closet and the shower/bath tub surround in the main living area. The motel is old, and it smells like it. Window air conditioner really loud and made funny noises all night but you don't dare open the windows because of transients outside wondering all night and having loud conversations. The price was bizarre but figured it being close to the event we were going to would make it worthwhile. Not the case, would not stay again even at a lower rate.
There were two things I liked. The location was stellar! If not for that we would have stayed somewhere else and forfeited our money. The front desk agent (a nice blond girl) was so polite and understanding. She deserves to work at a nicer hotel. Mildew, mold, water damage and more. It was not a sanitary place to stay. You can tell the owners picked the cheapest options for everything. We could see a homeless camp outside the window. The room was dusty and not well cleaned. At least the mattresses looked pretty new but there was no bed bug protection. Other than the room being disgusting.... Our other trouble was we found the room we booked going for less than HALF what we paid for it!!!! We paid 160 for a one queen room and the NEXT DAY it was online on the same site for 70! We booked online so there's nothing they can do about the rate. They wouldn't even refund our 20$ parking fee! I requested a call from the manager and still haven't got one. I do not recommend this place at all.
The location was good. The price was high considering the basic hotel it was.Thin walls,old building,windows etc.Simply to expensive for the basic level of commodities.The bath tub was so old that look like dirty and the water didn't have any presure.Not bad overall,but too pricey.
Older facility with character, very clean, cute court yard and a nice quiter location. I traveled alone and it was perfect!
I liked the kooky feel and old was of the building. There was only one mirror and there was no soap
Location We were covered in bug bites after staying here. The hotel was extremely unhelpful after I contacted them and told them. I said I read other reviews (after staying here) that said they also received bites and were given compensation and then the manager had us take pictures of our bites and email them to them. Then they contacted me a few days later to say there were no bugs in the room and just left it at that. I emailed back that I was unsatisfied with their response and they still haven't replied to me.
I liked the location and the bed. The hotel is literally old and falling apart. The towels are not washed between guest visits.
Bed was comfortable and easy 20 minutes walk to Pike Place, and very close to the Space Needle. Hairs in the tub, and the worst water pressure, and a shower head below my eye-line, meaning I was bending down, squatting almost, to try and shower with 50% water pressure.
Well, the sheets seemed to be clean, the fridge and microwave were clean and worked well, and the television was decent. The room was dingy, there was a hole in the ceiling above the shower caused by water damage that had been poorly patched with a piece of cardboard, there was a door to an adjoining room that was painted shut but had a hole in it you could see through to the storage area it was being used as, the tub and shower were extremely dingy, the staff was dismissive and, as stated in the review title, surly. The price of the room, while lower than others in the same area, was higher than warranted for the extremely low quality. Additionally, the "breakfast" they serve is mini muffins and tiny bagels so don't think you're getting anything worthwhile, and when they run out of coffee 20 minutes after breakfast starts they don't seem to bother making more. We even told them there was no more coffee left (this was during the posted breakfast hours) and the front desk agent smiled, nodded and said that we should let him know if there was anything we needed. Uh...yeah...coffee. Luckily there was a coffee pot in the room so we had crappy coffee in our room as our consolation prize.
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
great location close to the space needle, nice bathroom close to a big road. Very old rooms
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
The place is barely habitable. Unclean and dirty.