Awful! as my last two experiences with Kayak
Cons: The last two flights that I bought in Kayak, have been terrible.
In this one, we arrived at the airport and although we had a confirmed reservation code, our flights had not been paid, so there was not place for us on the plane. We had to reschedule everything and pay again all the flight in the airport. A disaster!
And the flights also were terrible, all the flights were delayed, the landed was so abrupt. The plane landed in another airport because it didn't have gasoline, so, we arrived 2,30 hours late. All was awful, since the booking to the flight!
Kayak has declined the quality of their service in recent times. Actually, today would not recommend anyone buy on this platform.