Reviews for Thrifty in Mexico City
- All reviews 100%
Jan 12 2017
Visa not accepted everywhere
Pros: They wouldn't accept my visa credit card because they claim that the numbers weren't embossed. Mind you I went down the road to another rental company and they took my card put a piece of paper over it and with the bottom of a pen were able to get the credit card numbers to appear. Now I know we all learned how to do that in kindergarten, they must've skipped that year at Thrifty. Guess I'll never rent from them again.
Jan 11 2017
How can you make a reservation for a car and then
Cons: We went to Mexico City, when we arrived at 9:30 pm we were told that our reservation for a car was not valid because they had ran out of cars. The agent was not helpful and just shrugged her shoulders and said she couldn't do anything about it. When we asked for referrals to other agencies, she said she didn't know of anyone else. How can we trust Thrifty again to make a reservation and know feel secure that this won't happen again? We ended up having to go to a different company which turned out to be a scam and we ended up renting a car for almost double the price Thrifty quoted and it was off of the airport premises through a small agency. This took us many hours and we didn't get to our hotel until well after midnight. At this point, we have decided to never utilize Thrifty again for car rental purposes. We just do not have any trust left and do not want to be stuck in a difficult position again. Thank you, Anita Deshommes 3037047003. email@example.com
Jan 7 2017
Cons: Smaller car, finished paying 400% more
Jan 5 2017
Car not available
Cons: Despite my reservation, the car was not available at the time requested. I was asked to go back 2 hours later but the car was still not available. I was asked to return the following day, but nothing changed. I rented a car directly with another provider at a much higher price. Furthermore I had to pay the hotel night that was not planned.