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Excellent location: 10 minutes walk from Steffl Cathedral and the metro is right there outside the entrance of the hotel. Free wi-fi is also a good plus. Decent rooms but very old and not refurnished in many years. Overall the staff was not very professional and did not help out too much. I asked for help on internet and was told to contact swisscom for my problem; I then asked for a map and had to ask for were the hotel was on it: the lady replied very annoyed to my question.... 26€ breakfast buffet seemd too much for the hotel overall
The breakfast was always good and the communial areas always clean
good value for central vienna; helpful front desk bedroom decor seems dated
location old lift. slow motion when replacing empty items on breakfast buffet
Breakfast buffet was excellent Bar service was slow - 15 minutes to get a cocktail.
Excellent location within walking distance to all historical sights in city centre. The hotel itself is very quite and comfortable. Breakfasts too expensive, nearby traditional Cafe Central (must amongst Viennese caffes) is less than half.
The room was clean and large. There were tea/coffee facilities, free mini bar, iron, everything what can be ever needed during the trip. Nothing.
Room and location Hotel could not provide room for smokers, as has been booked.
Everything - room was lovely and comfortable. Breakfast was outstanding - the best I've ever had in a hotel, in terms of healthy options and choice. The staff were very helpful and courteous at all times. The bar excellent and the pianist is just the best! Nothing!
This is a comfortable and agreeable hotel with good facilities in a very central location close to all amenities, the historic centre and good public transport links. It is usually good value for money and services are of a high standard. I have stayed here on a number of occasions and dined or attended meetings during other visits to Vienna. The wifi in this hotel is as bad as in so many other Vienna hotels. Free wifi is available, but requires a 12 digit/letter code and a separate code for phone, tablet, laptop etc. It only lasts twenty four hours so on a three day trip with three devices you are coding nine times. The signal has an annoying habit of cutting out. This is not a major complaint, but it should also not be a major issue for the hotel to resolve. Even in Vienna there are hotels which can offer simple, strong continuous wifi for multiple devices.
Cleanliness of the hotel; location and breakfast Not applicable
Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.
I found the whole experince exactly as it should be. Excellent.
Location, staff SPA, only 1 therapist and she's part time
Stylish and centrally-located with friendly staff There's no booze in the mini-bar, you have to ask for it!
The location of the hotel is very good, free mini bar. rooms are small but very nice. The Internet setup is not the best, You got to get a new pass keycode everyday to get online.
The hotel was nice, walking distance to amazing sites and good restaurants.
Provided us with an early check in room which was a godsend after the redeye journey. Front desk staff gave us the wrong information on the train station.
Excellent hotel which I will be using again on my travels to Vienna. Can't fault anything and the location is spot on. nothing
Room is spacious and well equipped, convenient furniture
Location and service Express laundry treatment is not "express" at all. There's no way to get laundry back the same day if deposited during the day. In my view that kind of service is essential for business travellers
Staff was very nice prime location and decent rooms You have to pay €25 if you want to use the gym (per day)
The hotel locates inside of the town, and is close to the tram and U-bahn station that is convenient to access to major sightseeing places.
The room size Very few amenities, very expensive internet connection, bed was not too confortable
Great location and excellent staff. 1.The air conditioning was a huge problem. Could not get the rooms cooled down. The staff was helpful but made the stay very uncomfortable. 2. The wi-fi is expensive. These big chain hotels will nickle and dime you on services such as wi-fi when all other hotels give it for free !! 3. Currently construction is going on..caused some noise disturbance.
The room was very big, with a seating area and a study. The bathroom is marble and very clean. The breakfast is big and varied. The waiters and hotel staff are extremely friendly. All speak English fluently. The room is old. The wires were coming out from the lamp socket which is extremely dangerous. The internet is very expensive (10 euros for 1 hour).
good location, clean room. wifi overpriced, whatever you touch is being charged even water, hotel staff cannot decide anything, breakfast to be paid even when leaving at 5 am.
I like this hotel very much, and I always stay there for the last 10 years while in Vienna on business as well as with my family. Staff is very nice and polite, rooms are very clean and the whole hotel has a nice scent which did not change over all these years. Hotel's location is excellent. I would always recomend it!
I lost my luggage in a cab; the activeness of the personel to retrieve my luggage was heart warming. nothing at all
location at the center services
i like the location only i do not like the house keeping, the facility like the bed very bad, the room service very poor.
The room style and the Hotel Guide The breakfast is littel and bathroom founding
The location and the comfort of our room the breakfast.
excellent central location
Nice Hotel in the centre of Vienna, part of a chain but small and personal enough not to feel like it Food's not great but lots of restaurants nearby
The staff were excellent, especially at reception, and the hotel very stylish nothing
Central location,nice hotel Reception staff could be more friendly
Room and Service
relaxed and easy atmosphere The sign was too small, I drove past it twice-
location and styling breakfast prices are outrageous therefore we didn't use
Central location and modern design Smoking area in bar area - door left open at times
go for the cityview rooms - really enjoyed staying there breakfast was very generous, nice choice, excellent service the staff accomodated my wish for using the wellness area before the normal opening times
Very nice room, upscale, great breakfast. Central location near major attractions in the ring. Nothing I can think of
Location and staff No. But some may not like few tv channels in English
The Regina's location is very convenient to most Vienna attractions and public transportation. Very friendly and helpful hotel staff made our stay comfortable and enjoyable. Breakfast was a very excellent amenity. Rooms were very comfortable and quiet.
Convenient location in the Vienna Museum District and access to public transportation were great attributes. Hotel breakfasts were of superb quality and eating arrangements were flexible, indoor or alfresco. Nothing to dislike. Everything was perfect for a leisure or business traveler.
The location was great- on the border of the centre, easy walking to all sites. Nice restaurant attached. The standard double room was pretty small- I'm a small person and there wasn't room to pass my partner at the foot if the bed, and I had to side-shuffle into my side. Sound transmitted darn easily fr adjacent rooms as well.
The staff, breakfasts, location and cost.
Location central to all major sites Transportation to any part of the city and locations outside of Vienna within 100 meters of the hotel. Breakfast was a buffet with many hot and cold dishes Wifi worked great
Simple, clean, high standard furnishing, excellent bathroom No
Well located hotel, very friendly staff and excellent service. Clean and newly updated rooms, very little to fault if anything. Excellent choice at breakfast. The only thing we could say was that the towels were not very fluffy. But this was a minor point.
Great location, great breakfast and great room on the 7th floor. Has heating adjustment facilities from inside the room which is great. There is a club right in front of the hotel which was noisy on the Saturday night but it did not affect us much on the top floor when we closed the window.
Location is very good, close to very center of old city decoration is old, not so much choice with breakfast, nobody inform us about winter time difference when we made booking for one day tour to Hungry
It's in city ceter There is no internet available in the room
Centrally located, friendly staff
good location, rather big room, perfect staff small bathroom, bad sound insulation (i've heard every guest who was on stairs)
Good location, enough big room Smoking around reception, small place for breakfast, very small elevator, not comfortable for baby carriage
The staff is nice, the location is excellent, the room is big. We liked our trip very much. The breakfast could be more various, there wear not hot dishes. The bar in the lobby is poor.
very-very good place,near st.stefan by foot
Not value for money Small rooms not air contitionig
Good location, fair price, good breakfeast
Impressive staff NO AC WTF?!?!?!?!
position in the center of Viena,beautifl building no aircondition
Close to downtown area. Good quality and variety of breakfast. Quiet despite being close to the Rathaus. For a 4-star hotel, the decor is not up to par. Rooms are big, but it looks empty as furniture is poor.
The location is very good, close to the city hall, the university and main tram/metro station, at the same time it's located in a quiet street.
Comfortable hotel with a very good breakfast situated very close to the City centre - you can simply walk to the Old Town. Excellent personal. There is a bit difficult to park here - possible on the streets near to hotel or on parking garage a little far; parking conditions more better on weekend.
i liked very central location and very kind staff i´ve got a room Nr. 505 with locked doors to the room 506 where other guest was sleeping. I heard each his step and each his word.
Staff very helpful and polite; hotel and rooms clean and modern; bed extremely comfortable; breakfast ample and delicious; close proximity to places of interest I can't think of anything that I didn't like during my stay
very nice, very helpful to english speaking guests, very willing to help in taxi and information about area. Breakfast was nicest so far in europe
I've got the room under the roof on the 6th floor with roof-window (with electric window-control). It was nice to have perconal air-con control, couse it was vary hot outside. Perfect hotel's place - you can reach most interesting places in 5 minutes. Room was not so big - but i like it. Not so many TV channels. If you take a car, you have to found parking place - i spent at least 10 minutes to do this. Breakfast is not included - that is not perfect. So i've not tasted it, and i've not been in the hotel's restoraunt - so I could not say anything about it.
Comfort and cleanness of the room. Small loby.
location, garden nearby, free wi-fi facility
Great hotel, very, very quiet. We had a massive room which was very clean and tidy. Fairly close to the city, about 15 mins walk Nothing, was perfect
A small hotel in a quiet corner, very close to the city center, spacious rooms, varied breakfast buffet, strong Wi-Fi signal in the rooms, and very nice and friendly staff . We booked Triple adults room and the sofa-bed not comfortable for sleeping. You should replace
The staff were helpful and very friendly. Gave great suggestions for a resturant. None
I liked the big selection of food for breakfast and natural juices. Room was big and spacious. Bath in bathroom. It was near a venue I attended.
location (a quiet area near centre), breakfast, room too minor to be mentioned (the steam bath in overhauling, the Sunday change of towels in the afternoon)
High standard of rooms, High quality in all aspects of hotel
New clean hotel with good breakfast included in the price and helpful staff. 1/ The extra charge for Friday night was too high considering the hotel was almost empty. 2/ No WiFi in the rooms for internet access (needed cable) and Internet access charge was too high. 3/ Too far from city centre to be a comfortable walk
friendly personnel, easy access to the city center via tram, nice breakfast
Breakfast was very good Parking was not free
Nothing! Ok, maybe only free internet... I chose it simply because all hotels in the area were full with no rooms available. Tiny room with unclean toilets. Light switch right next to the bed on the wall, for which I waked up at least 10 times during the night when I unintentionally switched it on.
Helpful, friendly reception staff made one feel at home. Nice size rooms.
close to centre noisy place
The hotel is great and the staff is very frendly. Very close to city center.
The room quality was even better than we had expected. Breakfast buffet could have wider choice.
location, rather big room lack of air conditioning, no window or fan in the bathroom
location was great. Room was up to the standards. I would ask for a room that is not directly beside the elevator as that makes quite a lot of noise.
Large, bright room. Comfortable bed, pillows, and linens. Great breakfast. (And I mean "great.") Large bathroom. Nice wine selection. I would stay here again. Hard to shower without getting water all over floor. Only 1 towel per person. Not a lot of closet space (for two for a week including business attire...)
The efficiency of the staff. The constructions & noise outside.
The area where the hotel is situated is calm and not too far from the subway. The staff is quite friendly. There is no air conditioning and the room was too hot and too small. The bath room was smelling bad. The breakfast poor. It really does not deserve the four stars grade. In addition we couldn’t sleep the night because of drank neighbors who were making too much noise. Nothing was done to stop it.
Cleanliness,helpful and responsive staff, excellent breakfast No negitive comments
cleanliness of the room and the breakfast the smell of the carpets in the public areas
Great location No air conditioning. Had to sleep with the windows open, and there was a little street noise. Overall, noise was not too bad.
location, staff hotel is nice but it is not 4*, breakfast is expensive, no TV channels in English, no AC in the room.
Nice, clean modern hotel with good location. Was very noisy in our room at night with street noise
Room was clean, comfortable, silent and rather big. Nice balcony. Free wi-fi. Breakfast was exelent but very expensive! Expensive minibar.
very nice breakfast it was very windy day, whole room was whistling through the night, so it was hard to fall a sleep
I could not find a good part. sorry. Reception insisted that they have to charge the hotel fee on my friend's credit card used for the booking process because it is a special rate by booking.com while it was not so special price. Hotel staff was not friendly at all and no welcome atomosphere when we check in. I will not come back here again.
The Staff were very friendly and helpfull 3 stars is more than enough for this hotel. room size is small.
Staff were very friendly and helpful, rooms very clean. No noise from other rooms.
1. Proximity to Public Transport 2. Proximity to Downtown 3. Quiet location Free WiFi would be a real bonus - €8 per hour seems a little steep.
The location was very good; I liked the neighborhood, which allowed me to walk to everything very easily.
Walking distance of the best part of Vienna. Good breakfast with many choices. Due to the location, they do not have their own parking, but they provided good information about the public parking outside of the hotel. Nothing.
Everything is on a high level. Very close to the city center. Not free internet and not varied food
Clean, safe, location is very convenient for sightseeing. Wi-fi in rooms is payed on 24hours basis. I'd like wifi Internet acess for shorter periods and less price.
Very nice staff - Good breakfast
Neat room, with comfortable facilities Some of the reception staff should be a bit welcoming and engaging since they are in customer care. Should not be as serious as the business executives
very friendly and helpful staff