Find Cheap Flights on VietJet Air

Cons: Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention...

Pros: Plane was clean and boarding was efficient. Good value. Flight was on time.

Cons: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.

VietJet Hai Phong to Da Nang

Cons: No online check-in. Flight was late. No legroom.

Consistency goes a long way

Cons: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.

Boarding DELAY

Pros: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.

Cons: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!

Pros: Nothing

Cons: Confort