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Very poor servie

Pros: I can choose the seat

Cons: Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work .

Pros: The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise.

Cons: Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle.

Unorganized boarding.

Pros: The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone.

Cons: As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha.

Cons: Chaoticboarding

Great People, Tired Plane

Pros: Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight.

Cons: Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices.

On Time, Nothing Special

Pros: Flight was generally ok.

Cons: No power or USB ports.