Daily cleaning, installation of cabin HEPA filters
Delta, WestJet and Air Canada have all waived their change and cancellation fees on flights from Alberta to the United States. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from Alberta to the United States.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alberta to the United States.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United States from Alberta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United States with an airline and back to Alberta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United States from Alberta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We were delayed for nearly 4 hours and were stuck on the plane while being lied to telling us “we’re up next to get de-iced then we can take off” then one hour goes by and the same announcement. Will never fly Alaskan again."
Pros: "On time departing and landing."
Pros: "Great staff - fun and casual . - price was great"
Pros: "Everything went smoothly, and the crew was very friendly and helpful."
Pros: "Everything went really smooth, including the flight - hardly any bumps at all. Loved the free movie selection and the free messaging connectivity."
Pros: "A short flight is always a great flight -- and the flight attendants were fabulous per usual."
Pros: "Friendly, welcoming staff; on time"
Cons: "Nothing at all!"
Cons: "The bathrooms are shockingly tiny!"
Pros: "REALLY enjoyed this flight. The innovative entertainment through your personal devices provided through their own WiFi and app was great, so many choices to choose from. Coffee was delicious, flight attendant even accommodate my coffee to suit my taste. The flight attendant was smiley, nice and funny - had sense of humor and character. The plane itself was AMAZING. The seats were comfy and SO much leg room!!!! And this was economy class! No joke, I love Alaska airlines/Boeing planes!"
Cons: "No complaints. Even boarding was great!!"
Pros: "Erika at the gate was a big help."
Cons: "Food sucks, wifi not working"
Cons: "When I went to check in in San Jose, they told me I was double booked on the flight to Seattle. One booking was paid for but not connected with the Reykjavik flight and the other booking was not paid for and connected to the Reykjavik flight. I spent 30 minutes at the first class check in counter of alalska air and then another 20 minutes at the gate almost missing the flight."
Pros: "Fairly new plane"
Cons: "The two people next to me each had a loose chihuahua. The plane was full and there was no other seat available."
Pros: "Comfortable with an amazing crew"
Cons: "Nothing !!"
Cons: "Flight was delayed. Alaska's boarding/deplaning procedure is slow and inefficient."
Pros: "The flight attendants were very helpful and the seats were moderately comfortable."
Pros: "Their services m"
Cons: "There was no tv and it was a bit chilly in the flight"
Pros: "Got us to SeaTac on time uneventfully. Flying Q400s now, so smoother ride than previous puddle-jumpers. Quick and easy security screening. Good coffee. Free beer & wine offered. At least one person took 'em up on the offer"
Cons: "5am departure."
Pros: "The crew was very nice. Everything was on time."
Cons: "Nothing. Everything was great!"
Pros: "I love traveling Alaska airlines. The staff is amazing, easy loading on plane etc. My only complaint is the minuscule seats. Seriously, why so tiny?"
Cons: "Teeny tiny seats."
Pros: "My first time on Alaska. I usually fly JetBlue or Virgin. They had great entertainment options (you have to use your laptop or cellphone) and free wifi for messaging. They staff were especially accommodating and hospitable."
Pros: "I like the options they provide for food and love the charging stations on the seats."
Cons: "I found the aisle seats to be more uncomfortable than the inner seats. There was less room under the seat for baggage and feet and I got my elbow banged pretty bad by a cart (I had fallen asleep). I also think it is lame to be charged for basically everything but a drink and a cracker on a 5+ hour flight. We get nickle and dimed for everything. $10 for each food item, $10 for a movie screen (what happened to the good old days with free in flight movies?). We have to pay to check luggage ($25 bucks). We normally avoid flying if humanly possible because it is in general too much stress and too expensive but we prefer Southwest airlines if they will go to our destination. Bags are included with their tickets!"
Cons: "needed more water"
Cons: "no chargers"
Cons: "I did not have food or entertainment. Boarding and exit just takes a long time."
Cons: "Airplane was absolutely freezing the entire flight."
Pros: "Delayed for one day 3 hours waiting time on the phone to reschedule the ticket"
Pros: "Actually Alaska was just a connecting flight to Emirates from Seattle to Nairobi, but comments apply to all flights."
Pros: "The flight to Seattle was seriously delayed but I was able to make my connecting flight to DC."
Cons: "The crew was not very good at updating the worried customers about their connecting flight status considering that there was a 55 minute delay. I was the last person to board and I made it to the gate in the nick of time. It was really stressful. On my way to PDX I used SW and I had a connecting flight in Denver. However the pilot was very good about giving us an update and assuring that we will get there on time. I felt reassured that SW cared for its passengers and was trying to alleviate our stress."
Pros: "We arrived early! Everything else was like usual flights."
Cons: "I wish the seats were more comfortable and jet blue offers free movies, if Alaska did that it would be cool."
Pros: "Staff and crew were very friendly and accommodating. Flight was good and on time."
Cons: "I had arrived from Ft. McMurray more than 3 hours before my connection, but was was paged for a search just 30 minutes before my flight boarded. Delays in security meeting me almost made me miss my flight. I didn't understand why they waited so long to do the search. It should have been done when I first got there."
Cons: "The check in process was cumbersome with being able to partially get checked in at a computer kiosk and then having to wait in line to see an agent while other people are jumping the queue and not having to wait... then having stood in line for 10 minutes an agent tells you that you could have been in the "fast" lane... but there is no or little signage indicating which line you should be in.... that's frustrating. Don't expect your customers to be unconsciously aware of all of your convoluted business practices... put some signs out... we at least like a hint. Other than that, for air travel it was a very good experience."
Pros: "Comfortable aircraft. Makes sense to board back of plane first"
Cons: "I was offered water, wine or orange juice but told there wasn't time to offer full beverage options because the flight wasn't long enough. Though the cart was fully stocked. How could it take more time to pour ginger ale than water? Made no sense."
Pros: "It was great"
Pros: "Very pleasent and we'll up kept airplane with plenty of over head storage"
Pros: "Everything went just as it should."
Cons: "Nothing went wrong."
Cons: "The flight attendant said my bag was too large for the overhead bin, and would need to be checked. Her demeanor was rude, and unprofessional. She said "well, if you can close this bin, then go right ahead". I closed it very easily. Her behavior made me much less likely to fly Alaska Airlines again."
Pros: "Leg space big, crew fun and considerate"
Pros: "Service and customer service was great. Airplane was neat and clean, crew was awesome."
Cons: "You have a question about entertainment, there's was none. Just the plane magazine."
Pros: "The crew was extremely hospitable! The airplane appeared new, but regardless was extremely clean. There was only a snack on the flight, but it was enjoyable. Overall, very highly recommendable airline."
Cons: "Lack of help with information on transfer between terminals at Seattle/Tacoma"
Pros: "Up & down in 45 minutes."
Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"
Pros: "all activities went very smooth. it was a little difficult to hear the boarding announcements but others than that no lines once boarded. I have long legs and there was plenty of room in my coach/window seat to move around."
Pros: "Great service, meals and selection of movies."
Cons: "Middle seat was uncomfortable."
Pros: "Love Alaska and ANA. GREAT FLIGHTS."
Pros: "The attindent kept people seated till we stopped"
Cons: "The seats wouldn't recline."
Pros: "Crew give me feel comfortable!"
Pros: "Service was good. Not overbooked flight"
Pros: "I liked the hospitality and maintenance of timings"
Cons: "Snack given along with juice. It may be replaced by peanuts."
Pros: "No food, late by hour"
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Pros: "Excellent Detroit crew"
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Pros: "Good flight, professional people."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "All went well"
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."
Pros: "Row to myself"
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Pros: "Very funny, added comedy to the flight. Great!"
Cons: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."
Cons: "More than an hour late departing. Added to that it was almost an hour before luggage appeared. Not West Jet’s fault but it made us even later resulting in some of our long drive of our drive to Grand Canyon being in the dark."
Cons: "Getting from one flight to the other was a major hassle. How many times do they have to check your boarding pass?"
Cons: "Flight experience was the way air travel use to be."
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Pros: "Great job overall."
Cons: "Wonderful service in Premium."
Pros: "Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops"
Cons: "Amenities on Asian carriers are more"
Pros: "Premium seats were more comfortable, crew in our section was great, newer airplane was lovely, food and drink were really good."
Cons: "Can’t think of anything within WestJet’s control that was bad."
Pros: "Crew were genuinely always smiling"
Cons: "Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board."
Pros: "Crew were nice, everything was on time."
Cons: "Need to use your own device to watch entertainment. No screens."
Pros: "Gate agents wonderful - helped with a Passport issue and seating."
Cons: "Onboard flight attendant not happy with a seat change request (as recommended by gate agent) and then remained sullen (to me only) for duration of the flight. Childish."
Pros: "Flight attendants"
Cons: "On time boarding"
Pros: "The WestJet staff took great care of my dad right from when we entered the airport in Calgary to when he landed in Phoenix. They made sure he was comfortable and that his experience was stress free."
Cons: "No control over this but they waited on the tarmac for 30 minutes before taking off. They made up the time in the air. I'm sure that de-icing the plane was the reason for part of the delay. Safety first."
Pros: "We left Calgary just as the snow started. What great timing! The flight was smooth, the service and food were excellent. We always have a good trip with WestJet, especially thanks to all the great staff on the ground and on-board."
Pros: "No delays flight arrived ahead of schedule"
Pros: "Price is great"
Cons: "Lost my luggage"
Pros: "Slick and direct"
Pros: "Prices of flights going to Calgary Canada"
Cons: "Prices did not include specific seat.. that was an additional price to pick a seat"
Pros: "Airport services were excellent. Wait at check in and security were very little, just a few minutes. We had an awesome experience on both Calgary and Montreal sides"
Cons: "The food was extremely mediocre for an $18 meal."
Pros: "Food vouchers in Calgary for the 6 hour flight delay due to WesJet computer issues on Toronto plane. $100 credit Bag pick up Minmico at WS Care Centre tried hard to arrange a seat on an earlier flight due to my inquiry; let me call home twice on her phone to advise husband of flight changes. She tried to organize my bag to be put on the earlier flight at the last minute although she was unsuccessful."
Cons: "Passengers are crammed into small seats."
Cons: "Boarding was not enforced by zones. When people line up it is better staff announce zones and force people to not get in line"
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "The plane was one of their most recent to their fleet of planes. Lots of overhead luggage space and extra leg room. Nice looking on the inside"
Cons: "I like the overall feel to the inside."
Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Westjet is a good carrier with good equipment , friendly, and on time or early"
Cons: "After paying for an upgrade on seating, I found a dog as my neighbour. I am allergic to dogs but was told to sit down and when plane was full I may find another seat. I sat in my original seat in 14F for the trip so the $60.00 upgrade was wasted and told it is not refundable"
Pros: "Great staff and spacious plane"
Pros: "Great staff. Fast boarding and deplaning."
Cons: "unfair airport taxes...we really get screwed by our government"
Cons: "Paid extra for preferred seat and had to give it up and sit in the middle seat."
Pros: "Efficient, cost effective and chill flight process"
Cons: "Nothing really, even the coffee was delicias."
Pros: "Friendly staff."
Cons: "Flight Late by Over 1 Hour due to deicing which they should have built into their boarding time schedule and two passenger did not show up causing further delays."
Pros: "The crew and flight was amazing."
Cons: "Checking in was horrible. I stood in line while many of the agents kept chatting with each other. Then when they finally noticed that I was still standing there 2 of them waved at me. The agent who checked me in acted like I was inconveniencing her, she had a really bad attitude."
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Cons: "Big 4 hour delay caused that we missed another flight in London"
Pros: "Check-in staff were courteous and helpful."
Cons: "1 lady wanted off the flight during deicing because she thought she would miss her connection. We technically were in flight as we had crosschecked and cleared the gate. Westjet decided they would let her off and delay the whole plane another hour and cause several people including us to miss our connection. Westjet support staff were not very helpful and a supervisor told me that they was out of their control. Wr did get a hotel but our flight was not until the next day. They put us on a 5 hour flight with a connection for a 25 min flight. The lady who wanted off was just a spoiled, she was sitting directly in front of me. So, if you ever just want to get off a plane just ask. Westjet will screw a whole plane for you."
Cons: "Lots of delays on different flights for members of our party flying from various points in US to Calgary and on returns. Several folks had damage to their luggage, including wheels torn off of baggage and a cracked ski helmet."
Pros: "The flight attendants where really nice and so was the service wouldn't change a thing here."
Cons: "I didn't like that someone was reclining in there seat in front of me and it was so far down that it was uncomfortable even to sit in my seat or get to my table. Also was very disappointed that I had to pay for food even though it was way over 8 hours, in the end didn't even bother about food was not much of a choice. Also no TV on this long haul flight was really disappointed again, so I had to pay for a tablet was hugely disappointed. Needed more leg room was cramped on this flight."
Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."
Pros: "mostly everything that an airline can offer is always on par !"
Cons: "seat sealction - I've booked in advice but seat selection is always a headache. I prefer to have front seats (closes to front in econly class, emergency area) but I got stuck all the way in the back by the washrooms. It would be amazing if on my way back to Calgary I can have a better option?"
Pros: "food was good"
Cons: "Delays in connection flight, arrival gate and departure are far away and no help from airlines."
Pros: "Not often do you feel like you really "welcomed aboard." This was not the case on our flights to and from Calgary. The staff was friendly and seemed to enjoy their jobs. That was refreshing. I did like the Westjet Connect feature. You don't have a TV screen in the back of each seat. You download the app and you get to watch TV, Movies, News all on your own device for free. A nice plus is that you can change all your devices with USB power port at each seats you never run out of a charge."
Cons: "The only thing that I did dislike was on the return we flew a 737-600 which did not leg room like the 737-800 we flew on first. The under seat storage is skimpy in the middle seat where an entertainment server is located"
Pros: "Enjoyed the flight on WestJet."
Cons: "I did not like Kayak, and will not use them again."
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Pros: "Great crew."
Cons: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."
Pros: "Everything is good"
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "Plenty of drink passes."
Cons: "The staff was rude. Over heard gossiping about other travelers. At end of flight overhead announcement that our section of airplane using wrong bathrooms. It was rudely stated. Should have directed this instruction earlier in the flight. Very rude"
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"
Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."
Pros: "Amazing Crew"
Pros: "great trip and crew"
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Pros: "We missed out connecting flight. We landed at 730am our connecting flight was supposed to leave at 750 it actually left at 744am"
Cons: "Our connecting flight left early"
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"
Pros: "Nice people to fly with"
Cons: "Flight was overbooked"
Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"
Cons: "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."
Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."
Pros: "loved having a movie to pass the time. Super friendly attendants."
Cons: "Ct for. R"
Pros: "Great crew!"
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Cons: "all flights delayed"
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Cons: "The fact that the flight was delayed and we would have missed our connecting flight to BOS. The next flight out was the following day. We took it upon ourselves to get re-booked on United Airlines. The American travel agent was pleasant but we would have been out of luck if we weren't proactive and frequent travelers trying every flight option available. Finally, after over an hour on the phone we resolved the issue through another carrier."
Cons: "Nearly being bumped off the flight. A tight, uncomfortable seating space."
Pros: "It wasn't as terrible as the 1st leg of the return flight"
Cons: "Bad enough the long part of my trip ove seas had no wifi but then the 4 hour domestic flight did not have it either. I had planned to put my flight time to good use and catch up on work so i did not go back to a mountain of work but that never happened. Also, I've never been to an airport where you exit the boarding doors in the terminal then head down stairs to the tarmac to board a bus that make a complete lap of the terminal going near every AA plane obviously trying to figure out which one they need to drop us off at. If can get this close to losing people I now understand how luggage gets lost so often."
Cons: "Ear headphone jack would not turn down, you could hear the show from three seats away and the flight attendant was rude when I asked her for some different headphone to see if it would help. She acted like I was stupid and said "well did you turn it down?" Of course I tried that. I was very taken back by how she acted."
Pros: "The FA was great, she was always checking on us and ensured we were taken care off."
Cons: "The seats were old and didn't recline. The food basket is a joke as it mainly has snacks for mid day or evening flights. Popcorn isn't a breakfast time snack."
Pros: "Quick service. Comfortable seats"
Pros: "The ease of booking on line seemed like a great idea. Sorry I used a third party to do it. It was a BAD experience"
Cons: "There was a $350 charge to make a date change for the return trip on one ticket. I was not able to choose seats when trying to get boarding passes ahead of time unless I wanted to pay for each seat?! so was unable to pre board on line. The customer service for third party is out of India and very unrelenting"
Pros: "The gate attendants were professional and the flight attendants were very good. The flight itself was fine."
Cons: "i had my boarding pass and chose my seat some time ago, in row 4. When I checked in, the AA representative switched my boarding card and I was told that my seat was no longer available. When I got to the gate, I spoke to the gate attendant. There were several people also speaking to them about their seats. I did not have a seat assigned to my boarding pass, so I stood until the entire plane boarded and the gate attendants could sort things out. In the end, I was given a seat at the back of the plane, even though booked my seat some time ago and am a Sapphire member. When I boarded, there was no room for my carry-on luggage. The flight attendant already understood what happened. She immediately took my bag, and found a space at the front of the airplane. This is the second disappointing flight in a row in 2 weeks I have had with AA. I'm not sure if it's just bad luck, or has something to do with the company. I had flown with U.S. Airways for years and never experienced any major issues."
Pros: "Mechanically safe Entertainment monitor and USB charging"
Cons: "Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service"
Pros: "Nothing. THis airline is the pits. Stay far far away."
Cons: "Everything. Desk agents are rude and unhelpful, airlines break regularly, flights always delayed, baggage always lost, awful."
Pros: "4 hours late leaving El Paso causing us to miss flight out of Phx!!! So booked thru LAX and arriving 5 hours later !"
Pros: "The staff was very helpful and the in-flight movie was great!"
Cons: "A teenager sitting behind me kept putting her feet and knees at the back of my chair making it very uncomfortable for me the entire flight."
Pros: "On time and no issues"
Cons: "Seat comfort"
Pros: "Nice crew, plane was decent"
Cons: "Delayed waiting on a crew person to get to the airport to fly to Dallas. We had to wait an hour at the gate. They didn't tell us what the delay was for until we had been waiting 30m."
Cons: "There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!"
Pros: "Good experience."
Pros: "On the way there, it was a newer plane in nicecondition, comfortable, entertainment was ok."
Cons: "AA IOS app - always problems getting the mobile boarding passes. This time is just like every other. Never a problem before with US Air or Southwest Food - There and back, sandwiches and non-snack items were sold out by the time crew could get to the rows in the back Plane on the way back was a certified POS. Seats were ancient and broken, Engine couldn't start - twice, and no entertainment"
Cons: "The scheduled departure time was moved forward, thus creating confusion and inconvenience."
Pros: "Flight left on time and arrived early"
Cons: "Only eight people and they didn't have enough of some food"
Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"
Pros: "I don't usually complain, and I have never responded to this kind of rating request, but, the American Airlines flight from Ft. Lauderdale to Phoenix was too inept to ignore. Firstly, I wasn't assigned a seat when I booked the flight. Then, at the time I checked in, as no regularly priced seat was reserved for me, I was forced to pay for a premium seat, for both the outbound and inbound segments. Secondly, no snacks were offered on the outbound flight, because "the ground crew forgot to supply the plane". This didn't bother me, but it did infuriate some of the other passengers. Finally, I paid for the GoGo inflight internet, but the download speed was sooooo slow, I finally gave up."
Pros: "Friendly crew."
Cons: "Being 6' 4'' becomes an issue with modern seats."
Pros: "Overall, the experience is fine. The flight entertainment selection is extensive for a short haul."
Cons: "Given that the entertainment selection is extensive, the connection ports are not working properly. Not all USB charging port and the power outlet port works as expected. The seat that I sat at does not charge and/or provide proper power."
Pros: "The pods were great on 777"
Cons: "Couldn't plug in CPAP"
Pros: "The flight attendants were nice."
Cons: "Paid extra for a little bit more leg room and ONE free drink which I had to remind them it was free. My seat didn't recline. My Tuscan Wrap was tasteless -- no it tasted like sawdust, and the food was not even complimentary with the "plus" charges like it is on Westjet. No preboarding traveling with a pet. ☹️"
Pros: "The service"
Cons: "Nothing so far, thanks."
Cons: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."
Pros: "Nice staff"
Cons: "Uncomfortable chairs"
Pros: "Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph."
Cons: "Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer."
Pros: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Cons: "There wasn't anything I remember not liking. It was great."
Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."
Pros: "This flight was cancelled; I don't have any remarkably positive comments about it."
Cons: "This flight was delayed for several hours after we had already boarded (due to maintenance, I think), then was unexpectedly cancelled. Air Canada staff did not communicate with us clearly about the cancellation. We asked several staff members for help and some of them simply walked away; seemed like staff did not know what was going on. We over 90 minutes for in-person assistance, only to be directed to a telephone to re-book our flight. We missed an entire day of our trip to Japan. I'm very disappointed in my experience flying Air Canada."
Pros: "Good leg room in coach"
Cons: "Flight was late leaving, the boarding process was messed up and could not understand the person doing the announcements (was speaking too fast)..."
Pros: "Nice new plane Decent food Very clean Friendly staff Ok entertainment"
Cons: "People had a lot of bags, and their zone boarding concept means I got on last and little to no room for my one average carry on..."
Pros: "The flight itself was comfortable."
Cons: "The flight came in 20 minutes late, and managed to leave 1 hour late -- I've never before seen a flight become even MORE late because of the boarding agent. There was no communication whatsoever. There was only one agent working the gate. When it was time for passengers who needed help boarding, he took them back one at a time, leaving the gate completely unstaffed. When he came back, he strolled like there was no urgency whatsoever. Every other airline I'm on tries to speed up boarding if the plane is already late. I was amazed that they didn't even add a second agent to the gate."
Cons: "To small of plane."
Pros: "seat beverage flight service time"
Cons: "Not noisy kids control It can not rest during the flight"
Cons: "On my flight from Toronto to Vancouver on September 15 only one earphone worked and on the flight from Calgary to Toronto in September 21 the sound was patchy"
Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"
Cons: "Carry on bags of 2 delayed seating of people"
Cons: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."
Cons: "TV didn't work Not snack or snack/food options even asked Got offered a drink much too late in the flight"
Pros: "Attractive and competent flight attendants What a soft landing"
Cons: "Water tasted off Leg room inadequate for 6'1" person French safety demonstration Restrictions around wearing headphones"
Cons: "Lost my bag, I had to wait an hour and a half and missed a meeting."
Pros: "Always seems to happen with some leg of an Air Canada flight....and they couldn't find my luggage, so delayed my boarding at Customs, too."
Pros: "Was on time"
Cons: "Entertainment console didn't work"
Pros: "friendly prompt service, comfortable seats - free tv and movies"
Cons: "had to circle for about an hour before we were able to land due to a storm but that wasn't the crews fault - just bad luck"
Pros: "The flight attendant in Business class was absolutely fantastic. Very friendly, attentive, and fun. She made the trip special."
Cons: "Business were regular seats, but for such a small plane I understand."
Pros: "Entertainment system might have been nice if the earphone plug worked."
Cons: "The most uncomfortable seat of all time because it was broken but the flight attendant didn't care."
Pros: "It was excellent!"
Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."
Pros: "Nice staff. Comfortable"
Cons: "Return flight delayed. No Reason given"
Pros: "New 787 dreamliner, live up to the hype."
Cons: "Its hard to sleep as the seat is very bench like. Air Canada's food isnt as generous as it use to be, but their fares are quite low so i guess its a tradeoff."
Cons: "Being next to toilets at bulkhead. People queing for bathroom in the extra leg space. I was on the outside seat and people constantly brushed past me and often grabbed hold of the moveable TV set in the dark to steady themselves knocking it. I paid extra money and had more problems. Listened to constant bathroom flushing and odors. Not ideal!"
Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."
Cons: "No complementary food"
Cons: "Flight was delayed two hours due to maintenance issues"
Pros: "On time"
Cons: "Service. Rude workers"
Pros: "Run by united but more efficient than a recent Air Canada flight."
Cons: "3 hour flight and had to pay extra for entertainment. Only two biscuits given for food. Cramped seats for anyone 6ft tall."
Cons: "Cramped leg room"
Pros: "Although I had to fast forward to get to the end of the movie I did enjoy it."
Pros: "Overall it was good. The crew was very friendly. The plane was small and it was a short flight, so everything else was average as expected for a short flight."
Pros: "Just awful"
Pros: "Kayak's reasonably priced tickets"
Cons: "No in-flight entertainments in the equipment (plane)"
Pros: "No entertainment beyond ipod rental..."
Cons: "Not enough time (1 hr.) for connection in Calgary... very stressful in USA Customs line and subsequent USA security line... baggage did not make flight and still not received in 38 hours... difficult start to vacation."
Cons: "It was cancelled"
Cons: "Tech delay out of London made me miss the connection to Kelowna. Was transferred to Westjet"
Cons: "There was no food or entertainment so I really can't rate either of those things"
Pros: "Short flight! Attendants friendly on plane & quick to make you comfortable."
Cons: "Long Line up to check in. Kiosks not working. Attendant was multitasking & hopping from computer to computer. She mistagged my luggage & put another customer's tag on mine. My luggage was not sent straight to NZ as planned but ended up being left in San Fran. The only hope of identifying it was the blue ID travel tag that thankfully I put on there myself, as Air Canada's tags were all wrong & were for a male customer going to Honolulu, HI. Still waiting for my luggage to show up. No clothes, no sandals....all day... Next time I will ensure I do NOT bring any luggage items for checking in! Instead I'll stick to a carryon even if it is a 3 wk trip across the world...."
Cons: "Deeply disappointed !! Wenqiao yu 001 6263840906"
Pros: "I arrived - alive"
Cons: "Couldn't book my seat online because it was united codeshare, no upgrade, seat was broken, had to pay for tv, that didn't work..."
Airlines flying from Alberta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights