Daily cleaning, installation of cabin HEPA filters on flights from Austin to New York
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$307||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, United Airlines and Delta have all waived their change and cancellation fees on flights from Austin to New York. Confirm policies on booking site.
Delta, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Austin to New York.
|Flights to New York||3h 53m|
The cheapest ticket to New York from Austin found in the last 72 hours was $146 one-way, and $153 round-trip. The most popular route is from Austin Bergstrom to New York John F Kennedy Intl, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $78.
American Airlines flies most frequently to New York John F Kennedy Intl from Austin Bergstrom. In general, Air France, Aeromexico and Royal Air Maroc fly the most to New York.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,001 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats and updated plane."
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Pros: "The crews on Qatar airlines are always top notch!"
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Pros: "Crew were a pleasure. Friendly and very professional. Seats are very comfortable."
Cons: "My seat back TV did not work. The tray table was very dirty, spilled food or drink from a prior passenger on it. I carry Chlorox wipes & wipe down the tray table & latch, arms of the seat & tv controls."
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Pros: "Efficient, on time, clean and sage"
Cons: "Fees for everything but air, seats jammed way too close, no entertainment options"
Cons: "Arrived to Newark at 3:30 am -- unacceptable!"
Pros: "The flight crew was incredibly nice and informative"
Cons: "We took off 2 after later than originally scheduled."
Pros: "On time, great service, clean plane"
Pros: "Cabin crew was warm, friendly, engaging, fun, yet professional and prompt with their service"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Pros: "Flight attendant was exceptional!!!"
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."
Cons: "Published movies wan’t running; no information provided by crew."
Pros: "Friendly crew & pilot!"
Pros: "staff was really nice and great communication."
Cons: "when the flight attendant grabbed my garbage from me her sticky gloves touched my hands"
Cons: "the seats were very uncomfortable and it smelled really bad"
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Storm closed destination airport. flight diverted. Travel time doubled. Jet Blue crew did what they could. Nobody's fault, just bad luck."
Pros: "Leg room and free working wifi"
Cons: "Can’t think of anything"
Pros: "Our flight broke halfway to NY—cabin lost pressure. We had to turn around and for an hour 45 mins without AC, emergency land in Orlando (instead of landing in an airport we were flying over). Then we were stuck in Orlando in the middle of he night. Long story short I got in to Newark at 5am and my bags went to LaGuardia."
Pros: "Flight was on time and quick. Crew was very nice. Great leg room."
Cons: "No problems."
Cons: "El servicio de Las camarerara"
Cons: "Only problem was that the flight was delayed."
Pros: "everything went great"
Pros: "The in flight entertainment worked on this flight."
Cons: "Flight delayed since early this morning, another 45 min delay on the tarmac and the wifi went out midflight. It wasn’t the most bubbly flight crew either, sort of miserable."
Pros: "how much training is provided to flight attendants for listening skills?"
Cons: "uncomfortable seat"
Cons: "The check-in counter wasn't open until much before the flight. Had to wait a long time in a queue to check-in."
Cons: "No WiFi and tvs were not working"
Pros: "Good service great price!!"
Cons: "Could be more comfortable.... Recliner did not work"
Pros: "Very good"
Cons: "It was delayed due 3 hours! Terrible"
Pros: "Jet Blue is an amazing airline. So comfortable and with great service. My flight was delayed for hours due to an equipment problem. I saw this and called them and they instantly moved me to a flight that would leave much earlier at no fee and also gave me Even More Space at no cost! Every time I fly them I remember how great it is. Too bad I don't live by a hub. More EWR flights, please!"
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "It was my first time on JetBlue and the ride is extremely comfortable."
Cons: "The departure time of the plane was moved foward by 2 hours and we got no notification from Kayak or Jetblue. When we arrived at the airport they said we were lucky to catch the flight because it had been delayed. If the plane was not delayed, we would have missed our connecting flight with no communication."
Pros: "Very clean plane and on time and plenty of good service"
Pros: "Good value, Directv, efficient, free snacks and drinks, free in flight wifi"
Pros: "I managed to get overhead space. Person sitting next to me was nice."
Cons: "Seat-back entertainment electronics unit blocked foot space."
Cons: "Defective reading lights, seat won't recline"
Pros: "Nice easy ride once the plane got there"
Cons: "2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something"
Pros: "Non-stop flight, free snacks and Directv, polite, pretty good all around experience."
Cons: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."
Cons: "Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility."
Pros: "Courteous, good in-flight entertainment and a free drink and small snack."
Pros: "Excellence in value as I have come to be used to with JetBlue."
Pros: "Fast boarding"
Cons: "More snack choices"
Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Cons: "Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400."
Pros: "Very friendly crew"
Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Cons: "Nothing really"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "The legroom on AA's new planes is atrocious."
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Pros: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Cons: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."
Cons: "No carbs free meals."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Cons: "New plane and excellent service. The flight was on time and the crew was very servicial."
Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"
Cons: "Poor customer service"
Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Pros: "Delicious food. Very smooth flight had a great time traveling with this airline"
Cons: "The seats were uncomfortable and tight."
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"
Cons: "Lost connection"
Cons: "Check in was total chaos. Food was horrible."
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Pros: "I like assisting crew"
Cons: "Please make WiFi free low speed. Write anywere "Gate numeration is overall, without terminals""
Pros: "Quick boarding to make up for a late flight arrival."
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Pros: "Ice cream as a snack was a nice surprise."
Cons: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"
Pros: "I made it home safe."
Cons: "However, the customer service was horrible and very unprofessional. I had to leave a loved one behind because nobody knew the rules and regulations on bringing back a pet! Now, I don't have my dog Tyson with me and my fiancé surprised me with him as an early Christmas gift. I won't be flying with American Airlines again!)"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "The seats were so cramped we could barely move. It was hot, it felt like there was no a/c most of the flight. The flight crew was late which delayed my flight. Awful. I will never fly American Airlines again."
Cons: "Uncomfortable seats, no entertainment available"
Pros: "Got me there"
Cons: "MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!"
Pros: "While i normally fly AA i gave United a try & my flight to Austin was surprisingly comfortable & enjoyable. The trip back was another story. Seated between two very nice but 250lb people who spilled over into my seat. The Entertainment channel was best part of trip and that was uneven."
Cons: "Incredibly uncomfortable. Inedible food that I had to pay for was another frustration. We had a 45 min flight delay. At that point food should be gratis. A good opportunity to create loyalty was squandered. Complete lack of awareness about human essentials."
Pros: "The pilot team did an outstanding job explaining and communicating our progress in our holding pattern outside of Newark. We still missed our flight but God love em, they tried!"
Cons: "Great airline...change nothing down! Keep the current level or keep raising it."
Pros: "Organized crew"
Cons: "Travel delay was a bummer and landing was felt like a huge bounce and skid. Not sure if that was unavoidable due to weather or a hiccup so to speak."
Pros: "Great crew and friendly service. They are not too hard on customers and are professional."
Pros: "PRofessional, helpful, courteous staff. Before time arrivals"
Cons: "No entertainment at all. It was complicated to use the Wifi in the plane to watch the free videos / movies."
Pros: "The staff put on a smiley face despite the delays and upset passengers."
Cons: "Delays from an earlier flight getting in and then maintenance delays. It was an overcrowded, uncomfortable flight. We didn't even get an apology from it being over 40 minutes late. Then you want us to buy tv? I'm thinking of flying Jet Blue next time!"
Cons: "The flight was delayed by 3 hours and I recieved no notice at all. I had to buy a ticket for another flight with seconds to spare before they legally couldnt sell me a ticket. I almost missed my entire vacation. When i landed, i called to see if i could get a refund and i was told that my return flight had also been cancelled. Again, i was given no notice at all. This couldve resulted in me missing work. I will never fly united again."
Cons: "No room for overhead bag. The overhead has room for 3 bags over each set of 3 seats. So there’s room for one bag for each passenger. How does united allow the overhead to fill up in an unfair manner"
Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
Pros: "All of the united staff was very understanding and patient. Since this was the first time that we brought our daughter who is six months old we were both worried"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Cons: "3 hours late departing, missed connection in EWR"
Pros: "The crew was understanding and patient"
Cons: "I was informed by text that flight would be 3 hours late but when I called I was told I would need to get to airport at least an hour before scheduled departure as They MIGHT get a new aircraft!!!! However when I got to airport the flight was now listed at 4 hours late. Then it was listed as 6 hours late and We arrived 6 1/2 hours late. I had missed my first trAin connection and lost part of that fee because of change then had to take UBER from airport to Penn Station in order to catch the LAST train to my home in upstate NY and was so late I could not call people to pick me up so had to take another taxi. The $50 credit you gave us did not even cover my extra taxi fares let alone aggravation AND the TV monitor in front of my seat did not work!! I am a United mileage person who flies regularly but to Texas and internationally but this was worst flight in years."
Pros: "Everything, wheelchair, knowledgable staff, got me where I needed, no confusion, patient with my worries."
Cons: "No complaints!"
Pros: "Left on time, early arrival, food was good ( and hot - for hot meal). Good service"
Cons: "A little bone jarring on landing."
Cons: "See above"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Pros: "nicest flight attendants and very friendly, thoughtful service. thanks for a great flight!"
Cons: "Entertainment Did not work properly."
Pros: "Everything was good."
Cons: "Everything was horrible"
Pros: "Dreadful flight and landing. No TVs and couldn't order veg meal for connecting long haul flight, check in staff were efficient at least."
Cons: "The landing was erratic and very bumpy"
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Cons: "Needs more leg room"
Cons: "United now has personal device entertainment available on your tablet or smartphone. I booked with United partly for that reason. It wasn't available on this flight."
Pros: "We landed earlier than expected and the pilot kept communication open to us. Onboarding from Austin was smooth and the agents were friendly at the gate."
Cons: "Boarding was a challenge as there was not enough overhead room, delaying getting on/off the plane because my bags ended up in the back of the plane far from my seat. No TVs, tight space / small plane."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Pros: "They were on time."
Cons: "They changed my seating choice."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "It's funny that they try to sell you the entertainment .nobody buys it, nobody."
Pros: "I like the seats and the leg space .they were very comfortable ."
Cons: "No comment"
Pros: "food and crew"
Cons: "NO leg room."
Pros: "The flight was short"
Cons: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""
Cons: "My tv wasn't working which made it boring for a 6 hour flight and flight delayed"
Pros: "Couldn't have asked for more. Quick flight l. Got in early!"
Pros: "Plane was amazing. Crew great."
Cons: "Portion of food was extremely small.music selection could be more up to date."
Pros: "Smooth flight until very last minute. Landing was rough, very abrupt descent."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Pros: "Direct flight."
Cons: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"
Pros: "The boarding process got people on the plane quickly."
Cons: "None of the entertainment units worked in my entire section, about 19 rows all together. I was not able to access the light or call function. These should be separated from the media units and should be functional at all times regardless of technical issues. Food choices were interesting. The barley salad was quite strange. I would take that off the menu, if possible. It was quite inedible. Flavor profile was not good."
Cons: "Seats are a bit cramped"
Pros: "Very satisfied."
Pros: "It was a very comfortable flight with a window seat which I prefer. Service was extremely good from checkin to boarding to the onboard crew who looked after us well the whole flight. I actually thought all the food options were very tasty and portions acceptable. We even got in half an hour earlier which was a bonus."
Cons: "The trip to Dublin two weeks or so before was not as comfortable as I was assigned a seat in the very last row on the aisle which meant that even if I was able to fall asleep, I would have been jostled repeatedly by people using the lavatories in the back of the plane. Also those seats do not fully recline and if they are going to charge more for other seats in the plane, then they should be charging less for those seats which offer less space and on the aisles, unintended bumping by fellow passengers walking through tight aisles."
Pros: "Nothing. I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "The sits, the tray table, the air conditioner,"
Pros: "quick check-in, reasonable prices (could be better)"
Cons: "Non reclining seats"
Pros: "Decent amount of turbulence, shorter flight than expected"
Cons: "No outlets, crew forgot about trading card. I reminded and I received a Frontier credit card application instead."
Pros: "I arrived safely, so that's pretty much all I care about."
Cons: "The drinks and foods cost more expensive and the bag costs more worse. That's very bad. I don't like it. Southwest airlines offer the best everything FREE to save money!"
Pros: "Good price and very punctual."
Cons: "Paying for checked luggage as an additional. No entertainment and seats were not adjustable."
Pros: "Crew, customer service was good and professional"
Cons: "No in flight entertainment or wifi access availability. This is a 3 hour flight. It should be something onboard"
Pros: "Crew was always nice, plane was clean. Appreciated the 50 dollar voucher I was given from my previous delayed frontier flight (LGA to CVG) - it was nice to receive it without having to ask."
Cons: "Seats don't recline, everything is an extra charge (was not notified that selecting a seat or having a carry on was an extra charge when I booked via Kayak, added 100 dollars total to my round trip - misleading), no tvs."
Pros: "The rest was okay"
Cons: "It was delay"
Cons: "I was charged $45 for a carry on both ways which was not disclosed via your site. Adding an extra $100 to my ticket for no good reason sure did put me in a foul mood. seats don't recline and other than water, you had to pay for anything to eat or drink on the flight and I mean anything. This is a terrible airline and I'm surprised it remains in business at all."
Pros: "we arrived in good time with no mechanical problems. the plane was clean."
Cons: "the seats are just horrible. I had to laugh at the nickel-dime charges to get to the final cost, but I knew that was coming, except the charge to pick a seat. since standing isn't an option, I think that is gilding the lily a bit. the seats, though, are glorified lawn chairs and it was hours before I could walk comfortably. hawking snacks and credit cards was annoying. it's not likely that I would fly them again."
Pros: "The initial cost. Get what pay for I guess."
Cons: "All the hidden fees, paying for every bag, paying more for seats. Having no leg room, 5'5 tiny female and still felt squished, trays seemed like a joke."
Pros: "Clean planes"
Cons: "I wish that I'd seen the review regarding carry on baggage fees. Given that I had to pay for my baggage each way and to reserve a seat (to avoid being in a middle seat), I'm not sure that Frontier ended up being the most economical choice. When you consider that Frontier's seats don't recline and the only complimentary refreshment offered on a even a four hour flight is water, I would've preferred to pay a few more bucks with a more conventional airline."
Pros: "Got me from Austin to Chicago without a layover"
Cons: "Delayed flight without a reason given. Boarding occurred in a very haphazard way. The crew was pleasant. BUT they charge for your carry on - so women: bring a small purse that you can stuff in your actual carry on. You pay for your seat, and that's it! Zero leg room (esp. if you have a carry on) beverages for purchase. Got to ORD and sat on the tarmac for 30+ min. Because they didn't have a gate for us. Pay the small amount extra to fly with Southwest or American."
Pros: "Crew was kind"
Cons: "Seats were terrible!!!! Even the ones that cost extra were awful!"
Cons: "They charge me $60 for my purse. $60 for a tiny purse"
Pros: "The actual flight was good...Pilot took off and landed well. Informed passengers of upcoming turbulence (which wasn't to bad)."
Cons: "The flight attendant responsible for taking the orders in seats 22 DEF, totally ignored me. She didn't ask if I wanted to buy anything. Maybe because I'm black she assumed I couldn't afford to buy anything?!?! Anyway who cares?!? No one reads these reviews or will do anything about it!!"
Pros: "The willingness of fellow flyers to cooperate among themselves in caring for each other."
Cons: "Having to pay another 50.00 because I bring the same clothes, but dirty back home with me am asked to pay for a cup of coffee! And embarrassed the poor attendant who had to ask for $$"
Pros: "Bird was clean; crew was pleasant; flight was on time. Can't ask for much more."
Cons: "The layout of Frontier's planes, understandably, is to maximize the number of passengers while minimizing weight. However, the "lawn chair" (for lack of a better term) seating does not give a sleek, modern look; more of a cheap (and uncomfortable) one. This flight was about 2 hrs, and I couldn't sit in those seats much longer. As for the food/drinks comments, as many other travelers have noted, my suggestion is to either go back to the old school program of no-charge can of soda and small bag of pretzels, or don't even have a drink cart.....you're just making people mad in an, already, stressful environment for most."
Pros: "the Crew was welcoming and the front counter was courteous"
Cons: "I usually have a carry on and a personal item. I had to check two bags while traveling with my two teenagers (carry-on's cost more). After an additional $60 each way, a 3-hour delay on our first flight, and not even a glass of water during the flight, l ended the trip with a headache and a further delay waiting for luggage. I don't mind a budget airline and am ready to fly last-class, but paying even more just to have clothes to wear bottomed-out my budget experience. next time I will pay the extra upfront to travel expediently on my terms."
Pros: "Very low round trip price. Plus, the flight was not super early in the morning."
Cons: "Extra charges for checked bag or carry on bag."
Cons: "Getting nickeled and dined for literally everything"
Pros: "Everything except the out of control screaming kids. The flight was very fast"
Cons: "All was good"
Pros: "Plane did not crash. Thankful that the water was free and there was no charge for cabin pressurization."
Cons: "Steerage accomodations deceptively marketed. Was on a Delta flight 2 days earlier (at a lower price). Couldn't believe yours was the same model plane, Congratulations on having designed the most mean SPIRiTED seat in the airline industry - deliberately less undersest storage and no cushioning or reclining so you can pack in like sardines, only to find on ticket checkout that I would have to add a special premium because the right to sit is not included in my ticket price. By the time I discovered I'd be paying for my cup of coffee, I wasn't even surprised. I, and the two travelers I met sharing my row, were first and last time customers,"
Cons: "SERVICE WAS TERRIBLE!!!"
Cons: "Seats are not comfortable. Not even space between seats and no leg room"
Pros: "Price was good, flight crew were very friendly and professional"
Cons: "Seats didn't recline."
Pros: "Gate agent was fabulous"
Cons: "Thisvwas my first flight with frontier. After being delayed 2 hours they cancelled our flight with no explanation. The re booking process was a nightmare. Frontier employees at the airport gave passengers completely different information than those at their customer service center. Lots of unhappy people."
Cons: "This isn't my first time flying Frontier, the flight itself is reasonably priced but after paying for luggage and seats it becomes comparable to other airlines. My dislike comes from the flight being delayed in Denver to NYC, the gate was changed twice and the updates for the new departure came 40 minutes after the flight was supposed to leave. The flight didn't have wifi which is unfortunate and the flight attendants were ok; they did try to help when my 18 month old son was screaming endlessly because he was exhausted after being in the airport since 9:30am for a flight for an a 11:08am that was supposed to land in NY by 5pm and didn't land until 7:30pm."
Pros: "I got off the plane"
Cons: "My seat was dirty and there were crumbs all around my row. My window had dirt and black marks on it. The plane ride itself was EXTREMLY bumpy."
Pros: "Comfort, excelente flight thx"
Pros: "Boarding was fast,crew was friendly and wonderful"
Cons: "We were on the plane for 50 min"
Pros: "Price and execution of flight."
Cons: "Seats don't recline."
Pros: "Nothing. It was terrible"
Cons: "1) They don't have 24 hours cancellation unless you book over a week in advance. 2) Barely any direct flights. Everything has terrible layovers in Denver. 3) small, outdated planes with no entertainment system 4) they charge you extra for everything including seat and carrion. 5) All the flights were delayed. Not a single one left on time 6) Phone service is atrocious."
Pros: "We got from point a to point b. 1 included personal item was perfect for my quick trip."
Cons: "1 hour delay on a 3 hour lay over. I did not have space or accommodations to be able to work comfortably on my laptop. Tray tables were entirely too small. No ability to recline seats on 10 day old plane. No plugs on plane."
Cons: "Flight has been delayed. Still waiting. The reasons for the delay continue changing. I want a refund and i highly doubt i'll fly frontier again. Back to Jetblue!!!"
Cons: "All I took was my purse! And I wasn't or have ever been charged for my purse. But in Austin the lady at the counter said I had to pay for it. It was the only thing I had. No luggage was checked and all I had was my purse and he made me pay for it and it even fit in the cubby they told me to put it in. She said it was a carry on item. I told her that they did not charge me for my purse when I flew in from Denver to Austin the previous day! I was disgusted by the whole thing!!"
Pros: "Allowed personal item. (purse, backpack) Crew was mostly patient and courteous. Got there and came back! No luggage lost."
Cons: "My flight from and to my destination included being harassed by a drunk passenger. I didn't complain to the attendant because causing a scene was the last thing I wanted to do after a flight delayed 1.5 hours. They should test for drunkenness. Don't get complimentary water. Must pay for carry-on."
Cons: "They charge for everything."
Cons: "Suprise! you get to pay $60 AT THE GATE FOR YOUR CARRY ON!! What?!!! And then you get to angry walk to your incredibly uncomfortable (non-adjustable) seat to find that there are no tvs, no free snacks, and up charges for soda and juice?! Never again Frontier, never again"
Cons: "Seats are unbearably uncomfortable"
Pros: "I didn't like anything."
Cons: "It was an hour late. The seats are completely uncomfortable and you get charged for water."
Cons: "Frontier isnt honest about its information display policies... the price displayed on Kayak does not mention that passengers have to pay for carry on.. which is truly an odd expense.. $ 40 each time in a round trip is a considerable expense.. furthermore, there is no mention that I have to pay for water and not to mention the old aiplanes... which rattles... this airline isnt worth the hassle..."
Cons: "I paid extra to be in the front row for ease of getting off and on the page. However, I was given no warning that since I didn't have a chair in front of me, I would have to store my purse as well as my carry on Also boarding was kind of a clustered mess."
Cons: "There was food and crumbs all over the floor. Food mashed into the carpet. The seats don't recline from what I could tell. VERY uncomfortable."
Pros: "I liked the price and quickly learned you get what you pay for."
Cons: "Have to pay for bag whether checking it or carrying it on which is not mentioned anywhere. Seats didn't recline, half a tray table, no beverage service, and ended up with vertigo the next day."
Cons: "You have to pay for luggage even if it is a small carry on. Be prepared for this."
Pros: "Absolutely nothing, I will never book spirit. First I was told that my bag was too big to board plane, fine. Giving that I was here one hour before departure, no one had the common sense to expedite my baggage check in so that I wouldn’t miss my flight that was also a non refundable ticket. No one cared that I lost a ticket to make it worst they wanted to charge me $150 for the next flight. I said forget and took my money else where it was appreciative even if it meant paying more, customer service is a big issue for, never fly spirit again anything but that. Delta was great"
Pros: "Nothing !!!! bcos you will pay double at the end on what you think you're saving"
Cons: "Charges on luggages is outrageous"
Pros: "The flight was a half hour late due to weather, but email communicating this was good. Happy with my experieince."
Pros: "I liked nothing. If I could give them 0 to negative stars, I would."
Cons: "The employee was rude. We waited in line (not moving) for 1 hour and change. They cancelled every single one of their flights to Florida. Their next available flight was for Wednesday, August 7th. We asked if their were any other flights going to FLL and she said she couldn't help us with that. She said we would have to go upstairs and check for ourselves. We asked for the manager and she's said "she's on her way". A man came and told us that whatever was under Spirit Airlines was the only thing we can refund to you. My brother asked the lady "I thought you said the manager was a she". The lady goes "we have two". My brother goes "well, can we speak to her?" and the lady, in a very rude tone goes, "well do you want to hear the same thing twice?" The only reason we argued back was because that lady was extremely disgusting to us. The lady claimed we got an email sent out to us saying our flight was cancelled and it was not. We showed her our phones too. She said "how do I know that you're not lying about the email?" Anyways, we got refunded on our tickets but the reason we were going was for a game the next day (Aug 5). Those tickets are nonrefunable and Spirit Airlines is responsible for that because this was caused by them. We also rented a car for the days we were going to be there, which I also think they're responsible for. The game tickets were $65 each and it was 4 of us. The car rental was $97. All that money went down the drain because Spirit Airlines cancelled all of their flights. I emailed the car rental place and we couldn't get refunded and the guy said that it's the airlines fault for cancelling the flight and they should pay for everything. I will definitely not recommend this airline to anyone. Moral of the story, SPIRIT AIRLINES IS RESPONSIBLE FOR EVERYTHING! Soon, this Airline will be out of business. Flight info : Flight #525 EWR > FLL / August 4, 2017."
Cons: "Poor Customer service, bad communication, cheap company, and bad service., I hope never again I would but buy a flight with this company"
Cons: "Spirit airline has poor customer service and was not helpful when my friend and I missed our flight. They did not help with getting us on another flight at all and when we asked for a refund for our baggage since we never even boarded the plane, they refused."
Pros: "Quick flight."
Cons: "Waiting on runway, after landing, for too long"
Cons: "They can say what they want but we showed up 20 min prior to the new departure time that was emailed to me. There were about 12 others to my 4. They said too late they already closed the door. This was a lie because we could see people boarding out the window through the open cockpit door through the cockpit. They wait a few minutes, printed the "official close gate" paperwork, told us thy would see what they could do and would be right back. That was now the 15 min before boarding time period. The plane sat there for that 15 and Atleast another 10+ minutes. We watched luggage being loaded and other Things. Another woman came out anc refused to help. She disappeared too. Only once the plane pushed off did the other two come back 30+ min later thinking others would be gone. They hit in the Jetway. Make matters worse went to customer service for help and waited 1.5 hours between both lines to see a supervisor. One rep even confirmed my question of "what do they just hide back there and let you guys be the bad guys" with a pretty much yes that's it. One finally comes and tells us no accommodations. I guarantee they filled out seats and did not know how to undo. I would pay double to never fly with them again. Ruined what was a great week by having two preteen kids subjected to sleeping in a run down airport."
Pros: "Pilot's politeness"
Cons: "Nothing given the behavior of Denise and her co-attendant."
Cons: "Customer service was THE WORST! I was in a large group of people that was stopped at TSA and made to re-screen by going through the whole process over again with addition of a sniff by the drug dog. This caused me to RUN to the gate and arrive just as the door shut. Even though I could see the plane sitting there, they would make no accommodations. I missed by flight and had to be booked on another flight leaving 6 hours later."
Pros: "Delayed too much over 2 hours unacceptable. Flight staff didn't care for the inconvenience. Babies crying everywhere intercom was so low or the staff member was too scared to speak up."
Cons: "Boarding was unorganized and slow"
Cons: "worst airline"
Pros: "The flight attendants are great, especially"
Cons: "Fees for everything, poorly organized boarding, poor crew service, poor attitudes! Flight itself was flown OK"
Pros: "the flight left on time and arrived a little early which was just terrific. I have friends complaining about flights being cancelled and big delays. the seats were quite comfortable and the ride was smooth."
Pros: "Absolutely nothing"
Cons: "They sold my seat and closed the flight- never flew. I have to pay three times for another flight to get home."
Pros: "The flight crew were very upbeat and friendly and made the flight enjoyable. The staff also played trivia games with the customers that kept everyone entertained. The flight attendant also gave my small son sticker wings just for flying and was beyond sweet."
Cons: "Our flight was delayed and we originally were all seated with out seat belts waiting to depart to only be told our flight was now delayed and that we all had to exit the plane and wait 2 hours. A flight delay is understandable but boarding and then having to get off was a little frustrating. The flight for the most part was comfortable but wished they at least had a front seat pocket to help hold items during the flight but instead only had elastic bands. Also the tray table is half the size of a normal one so holding a larger lap top is not that comfortable."
Pros: "Boarding was easy. Staff on return flight was unconventional but entertaining putting us at ease after our delays."
Cons: "On my roundtrip from Newark To Ft. Lauderdale I experienced 2 delays on each flight. The delays down were understandable because of weather conditions. The delays back were not sufficiently explained."
Cons: "Came to The airport an 11/2 hour early. Was told my flight was 4 hours delayed with no explanation. During the 4 hours nobody informed me about why."
Pros: "First I heard a lot of negative reviews about Spirit but I was impressed with the new planes an welcoming crew members my flight was quick an safe an we even made it 20 mins earlier than expected"
Cons: "I didn't like the leg room space for your feet an the bins overhead were A Small I didn'tb that I had to pay a fee for a window seat if you requested it that's scrap . Other than everyone complaints about paying for their luggage"
Pros: "New aircrafts"
Cons: "The fact that you have to pay for luggage and limit each bag to 40 lbs. Its very easy to overlook the weight limits for luggage since it shows pricing for overweight bags and because of it I found myself unpacking and re-packing my bags at the check in counter which is very frustrating. Also this airline charges you for little things here and there which defeats the purpose of saving money. I ended up paying more for my seats thinking I they were going to be more comfortable but they were all the same except for executive class (or so I think its executive). So in conclusion I ended up paying almost the same that I would have paid should I have chosen another airline with bags included. Also the seats are DO NOT recline which sucks big time."
Pros: "Cheap flight"
Cons: "That they were not very specific with their baggage allowed. And I was charged a lot more for a single carry on."
Cons: "First of all I have never been charged for my carry-on by any other airline, so that was my first big complaint. Not to mention that a charge of $59 for a carry-on is outrageous, especially when they for some reason charge less to check the bag! Second they are the worst on updating you on any changes to your flight whether it was the time or gate location. My flight on the way to Florida was delayed for four hours, and on my return flight they did not help me check in which caused me to miss my initial return flight and almost had the nerve to charge me a fee to book the flight for the next day. The managerial staff is rude and unhelpful, and if it wasn't for the help one good hearted staff member at the counter I'd still be stuck in Florida. Oh and again they changed my gate on the way to FL and on the way back MULTIPLE times! As a matter of fact, I was not told about my gate change for my return flight until the aircraft was about half way boarded! As far as the aircraft itself, the seats are uncomfortable and they even charge you for water. This was the worst flying experience of my life and will never fly this airline again! I hope Spirit goes bankrupt!"
Pros: "Nothing at all."
Cons: "Cost up front is for tickets, but they will charge you for everything including breathing. Their personal item and carry on policy is illogical. Spend the extra money to take any other airline"
Pros: "Staff was friendly and helpful, boarding went very smoothly, both flights on time."
Cons: "Insanely high baggage fee Uncomfortable hard seats-but actually they gave more leg room by not reclining."
Pros: "good crew, seat was nice at a price.Over- all A good flight."
Cons: "Over 2 hour delay because they had no one to pilot the aircraft ?!!! Unacceptable. Weather, aircraft issues, understandable . Not a bunch of happy campers on that flight !"
Pros: "I got there"
Cons: "Everything else"
Cons: "More hidden fees than I could count. Ended up spending just as much on my checked bags, carry on, and seat as I did for the ticket. Disgraceful!"
Cons: "seats not comfortable. no entertainment, music, video. little leg room. food very expensive, they would NOT even give WATER!!!"
Pros: "Everything ran fairly smooth. Boarding was on time and the flight was on time. The Crew was nice. The seats were bad."
Cons: "A carry on cost more than a checked bag. So I opted for a checked bag. The line, however, was around the building. It took over 30 min just to check the bag in. Also, the price for a checked bag was different than what was quoted on the website. If your flight is longer than an 1:30 and you have more than a bookbag... really consider this."
Cons: "The flights are always delayed for what seems to be no reason."
Pros: "I made it home."
Cons: "Delay after delay after delay Pay for literally everything (tickets, seats, bags, water on the plane...)"
Pros: "Would have liked more information at gate about delay"
Cons: "they cancelled my flights and didn't offer any help"
Cons: "4 hour delay and $50.00 charge for 1 carry on bag. which I thought was way out of line. that was almost the cost of another seat. never again."
Pros: "no issues. carry on was fine, picked my seats no issues with that. flight attendants were very friendly & professional. smooth flight, on time. Aircraft was super clean. there was food and drinks available for purchase. Seats are a bit less "chunky" than other airlines but they were fine."
Cons: "Flight was cancelled at 12 pm because of staffing issues and it's so hard to get anyone on the phone about reservations."
Cons: "This was our first experience with Spirit Airlines. They cancelled the flight about an hour or two before takeoff and it was the last flight for the day. We almost missed our daughters graduation because of this so we got a refund and rebooked on another airline. We won't be flying Spirit Airlines ever again."
Pros: "Flight was on-time. Crew was friendly."
Cons: "No wifi"
Pros: "Wave our bagages because flight was delay a couple of hours But Ft. Lauderdale refuse to wave our fee and our flight was delay a couple of hours."
Cons: "The loud speaker was very low and was unable keep inform of information ."
Pros: "I did not like anything"
Cons: "the seats were uncomfortable, trays were small, seats do not recline,"
Cons: "I was a bit late getting to Newark, but I only had a carry-on, so needed to grab my boarding pass and just get through security. When I finally found the Spirit Airlines counter in the basement, their electronic kiosk wouldn't work. There was a huge line, so the Spirit employees ignored me. I could not get my boarding pass, even though I would have had time to get through security and run to my gate!!! I had to buy a separate flight on United so I could make it to this wedding. Any refund would be appreciated! Spirit Airlines is horrible!!!"
Pros: "The crew was nice and welcoming"
Cons: "The comfort . Worst comfort expirence in traveling ever first time flying with spirit and it will be my last not worth the extra dollars you save ."
Pros: "Good service"
Cons: "Small planes. No leg room. We had to pay $40 for checked in bag but it only allows 40lbs v. 50lbs other airlines allow."
Pros: "The air craf"
Cons: "For a 10 pound item I pay 55 dollars plus the check in front desk lady call me stupid"
Airlines flying from Austin to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Austin to New York
Masks required on board, masks provided on flights from Austin to New York
Social distancing seating
Middle seats unavailable to book on flights from Austin to New York
Testing for antibodies, testing for symptoms for flights from Austin to New York
Waiving of change fees. Search flexible flights from Austin to New York