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Pros: "excellent airlines for such a small customer market....A+"
Cons: "absolutely nothing!!"

Pros: "This flight was so late that I couldn’t take it and had to drive from Chadron, to Denver Colorado in order not to miss my international flight from Denver to Montreal."

Cons: "The flight was cancelled and I was not notified until I had already drove to the airport.I had to cancel my flight and reschedule with a different airline from a different airport"

Pros: "The price was great, and it seemed like a fun idea to ride in a "private" plane."
Cons: "The flight was hours late and caused significant scheduling problems. Very small and uncomfortable plane."

Pros: "For instance I had left my lap top in airport terminal and we were ready to start to move away from gate I had told pilots and they asked permission from the higer ups and was givin permission to shut it down and co pilot ran back to gate and picked up my lap top it would have been a totally messed up my business trip when he picked it up and put it in my hands I was so impressed I will never ever use another airline on this trip to vernal Utah ever again if they ever have any other companies on this same route even if they were more expensive I would still utilize there services because of the professional service and care it's a no brainer for me and my company to use them and the airline routes above and beyond the call of there duty I was impressed as well as the other passengers in this flight Denver to vernal Utah exalent flight and very little turbulence on time and carrying people p pilots and ground crew both airports I appreciate good old fashioned service and careing other then a ticket I was a real person to them all I give them all a perfect 10 OUT OF 10 THANK YOU FOR BEING REAL I FLY ALOT FOR MY BUSINESS ANF THERE THE BEST AT WHAT THEY DO WISH HAD MORE OF THIS KIND OF REAL BUINSSINESS LIKE THIS I CAN NOT GIVE THEM ENOUGH GOOD THINGS TO SAY ABOUT THEM TO MY FELLOW CO WORKERS AND OTHER PEOPLE AND BUSINESSES TO RECOMMEND THEM FOR THERE GREAT SERVICE AND ATTENTION TO THE CUSTOMER THANK YOU AGAIN I APPRECIATE A GOOD IDEA AND ATTENTION TO BE THE BEST YOU CAN BE SINCERELY LOUIS STEVENS .... AGAIN THANK YOU FOR BEING REAL...."
Cons: "Nothing they did it all rite great job guys good hires !!!!"

Pros: "Crew was great"
Cons: "The flight was canceled about 45 min. before flying & delayed the next morning about 2 hours, due to mechanical problems. I wish for more on-time flights"

Pros: "I really like the ticket price. It makes flying affordable."

Cons: "Seats were a bit old."

Pros: "I liked the friendliness of the crew. They were very helpful. Overall it was enjoyable."
Cons: "We did hit some turbulence taking off from Massena. Definitely a bit bumpy than a larger aircraft."

Pros: "How quick the flight was."
Cons: "Missed my flight and was not accommodated well. The flight was very uncomfortable and I wouldn't take it again."

Pros: "comfort, speed of flight, LOVE the terminal"
Cons: "nothing"

Pros: "Comfortable"
Cons: "Waited until departure time to start boarding. Start boarding before departure time so you leave when you're supposed to. Plane was sitting at terminal for 3 hours prior to departure. No excuse for leaving late."

Pros: "I liked everything about boutique air the pilot and copilot were very pleasant people the aircraft was clean although it was a small aircraft the flight was very smooth and comfortable. This was my 1st flight with boutique air but I hope not the last"
Cons: "There wasn'a single thing I did not like"

Cons: "It's one of the smallest airports I've been to, but has the worst TSA agents. They're bored. I have to take my top off to go through the metal detector. Took 45 minutes of harrasment to get 8 people through.... eight."

Pros: "Had to take a Friday flight to Phoenix to drive back a car to Abq. Waited too long to get a ticket, by mid week the big guys were getting up there in price. I heard about BA before so when I noticed their price coming in the lowest in a KAYAK search I had no hesitation going for it! The whole experience was great. The big airlines are taking all the fun out of flying, long lines thru security, you get on the plane thru a tunnel so you don't even get to see the airplane. With BA checking in is 20 mins before flight, no long lines thru security. You just walk to their terminal, check in and walk out to your plane! The plane is comfortable, the pilots are very friendly. I'll definetely fly BA again!"

Pros: "everything is great"

Pros: "Customer service landing and take off. Everything really smooth. Cheap and best. Felt like my private plane"
Cons: "Nothing"

Pros: "Friendly staff and ease of booking"

Pros: "My good experience started since I checked in. The lady at the counter was very nice and helpful. The flight was very comfortable and the crew were also nice. I really liked the seats. I am going to recommend this flight to everyone I know!!"

Cons: "Heard from other passengers it happened all the time. Flights cancelled due to mechanical problems."

Pros: "The staff was very friendly and professional from the checking point to the final destination . It is a private jet experience for a bargain. It is a great experience."

Pros: "Loved seats that really recline and table to work on"
Cons: "Had to wait in Greenville for extra 30 mins because needed police officer. Lol there were more Tsa and security than passengers out of Greenville. Pleasant"

Cons: "It has been seriously delayed and I have not taking that flight yet ."

Pros: "Cost and schedule compliance"
Cons: "All was good. You need to have an "na" in your star ratings. "Entertainment " is not appropriate for a flight."

Cons: "So easy and comfortable to fly with Boutique!"

Pros: "Awesome pilots great service, super nice people!"

Pros: "I liked the small flight and the relief of not having such chaos with so many passengers. (My first time flying by myself.) Friendly staff and overall good experience."
Cons: "Only issue I had was with the gentleman who sat in front of me. He took his shoes off and stretched his legs over into my seating area (also touched me with his feet). I have bad knees so I understand the need to stretch, but I like my personal space and absolutely HATE feet. Maybe should have a recommendation of respecting personal spar since the flight is so small."

Cons: "Not knowing anything about the 3 hr delay."

Pros: "Everything was excellent!"

Pros: "Boutique conducts business a little bit different from all the major airlines. Checking in and boarding is done very different. They arrange the seating based on the passengers weight. almost if you have chattered your own private jet. Very luxurious and comfortable. Although the plane is small, the takeoff and landing was very smooth. Don't hesitate do business with boutique."
Cons: "Nada"

Pros: "Felt like flying private. No waiting in long lines to board or feeling "herded". Smoothest take and landing, and a very friendly crew. Refreshing break from the major airlines."
Cons: "Plane was very warm while boarding and awaiting take off."

Pros: "This was unique experience on an eight seated plane. Loved the service and absolutely will do it again!!"

Pros: "On time, easy check in, and friendly staff"

Pros: "Everything"

Pros: "The hospitality of crew"
Cons: "The noise of the plane"

Pros: "Liked the hospitality of the crew"
Cons: "The noise of the plane"

Pros: "N/A"
Cons: "I'll admit, I was arrived some what close to the cut-off time but still had around 50 minutes to spare before boarding my flight. Staff was unable to provide me a printed version of my boarding pass. In result, I was not able to make my flight. Boutique air refuses to address the matter."

Pros: "Crew was friendly."
Cons: "Plane was small so it was scary whenever we hit turbulence."

Pros: "The pilot and copilot were very friendly and sweet"
Cons: "People were puking everywhere the flight was like a roller coaster"

Pros: "This flight felt like I was flying on my own private jet. The crew was amazing, very friendly, and helpful. I will book with boutique in the near future. Shawn Ogden, Utah"

Pros: "It was a quick stop to refuel, and we were immediately brought back into the plane afterward."
Cons: "That we had to go back through TSA screening even though there were only six of us - but that's the TSA and not the airplane's fault."

Pros: "The crew was informative, pleasant, and easy to speak to. Take-off and landing were both VERY SMOOTH for a small 8-passenger plane."
Cons: "We flew with a lot of turbulence so the flight was slightly delayed."

Pros: "Small plane. Fun, new experience! Smooth flight, cool pilots. Never ridden in an 8-seater before! They gave me peanuts when I asked, too."
Cons: "There was an issue with boarding pass printing -- the printer had some problems for a bit, and our agent had some difficulty trouble-shooting the issue. I don't blame her at all -- she got it fixed, and we were only delayed 10 mins or so in the end. To make things perfect, that part of the process would have been full-proof."

Pros: "Nothing"
Cons: "I had read the previous reviews and decided to ignore them but what I got was even worse The plane was delayed. When it showed up it could not take off because it had a problem we had to wait for 2hrs to be talled that the flight has been cancelled because the faulty part has to come from Denver. If you value your life dont use this airline"

Pros: "The plane itself was new and very quiet (for a turboprop) - didn't even have to break out the earplugs. Crew handed out beverages before hand, nice service for a 45 min flight!"

Pros: "I loved the intimate feel of flying this airline. Meeting the captain on the Tarmac and getting personalized care like coffee, water, and descriptions of what we are flying over and around was awesome. With such a chill environment and the ability to shoot great photos out of the plane window I really felt like I was flying in my own private jet."
Cons: "Nothing. Nothing at all. We even landed early."

Cons: "Less people"

Cons: "Trip departure point was changed at the last minute, but other than that it was a very enjoyable trip."

Pros: "The crew did a great job landing the plane, thanks!"
Cons: "The flight made an emergency landing at another airport and the passengers were told we were "free to go" without any suggestions or help from the airline. Later, we were told to call for a refund. When I called I was denied my refund. Wow. Horrible experience."