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Airports
Origin
Nagoya
$663
only
$663
Tokyo
$575
only
$575
$667
only
$667
Okinawa
$660
only
$660
Osaka
$1195
only
$1195
$621
only
$621
Destination
Los Angeles
$575
only
$575
Tue, Jun 12
NRT
LAX
34h 30m
Mon, Jun 18
LAX
NRT
27h 40m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 493 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
LAX
HKG
Excellent 10.0

The Airbus A350 was almost new. Cabin crew was attentive and professional. Arrived a few minutes early for this long flight. In-plane entertainment options were many, helped pass the time. WiFi was spotty, couldn’t depend on it.

HKG
DPS
Mediocre 3.0

The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines.

HKG
YVR
Good 7.3

The return flight HK-Vancouver was on the slightly smaller and older Airbus 330 which had no chargers, no in-flight entertainment screen. We received iPad movie screens which were ok. Coach seats were too close compared to those on the LA-HK Airbus big boys (Airbus 350 9 abreast). Bonus negative was my seat was broken and wouldn't recline and there was a metal box underneath the seat in front of me so leg room was restrictive and I'm 6 feet tall. Shoulda sprung for Business Class. As for food, first meal was rice, kimchee, and a tiny bit of pork and veggies which was ok. Snack was pizza bread, really hard to eat/runny and served with no napkin. Breakfast was runny scrambled eggs, beans, and a cooked cherry tomato and single stalk of broccoli. Staff was polite. Worse yet was the Sunday morning line at Vancouver customs: at least 2500-3000 people from several flights and 4 (YOU READ THAT RIGHT: FOUR) customs agents! Took 2 hours and change to get through. Coming to the US through this airport I had to leave security, ticket for Portland leg, recheck my bag, go through security AGAIN, and GO THROUGH CUSTOMS TO THE US. DO NOT TAKE THIS FLIGHT THROUGH VANCOUVER TO TRAVEL BACK TO THE STATES! Worst international travel experience of my life, bar none.

See previous comments.

LAX
HKG
Excellent 8.0

New A350 with decent lag space

Food to Los Angeles was soso

HKG
TPE
Excellent 8.0

Decent plane

Lots of delays

Fri, May 4
NRT
LAX
10h 10m
Tue, May 8
LAX
NRT
11h 30m
Trip: 5 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 170 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
NRT
LAX
Excellent 9.6

Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok.

I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time.

NRT
LAX
Excellent 10.0

The food is good. The service is excellent, always smiling and attentive.

Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches.

NRT
LAX
Excellent 9.3

I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything.

The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch.

NRT
LAX
Excellent 9.6

All the crews were friendly and helpful!

I wanted to watch Hindi movies with subtitles...

NRT
LAX
Excellent 10.0

Superb service throughout from check in to on flight.

Seat on outbound had a slight issue.

Fri, May 11
OKA
LAX
22h 05m
Tue, May 29
LAX
OKA
26h 05m
Trip: 19 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
IAH
TPE
Excellent 10.0

Very much

ORD
TPE
Excellent 9.6

Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed.

The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre.

SEA
TPE
Okay 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

SGN
TPE
Excellent 10.0

Veggie food delicious

No

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

Mon, Mar 26
NGO
LAX
35h 00m
Sun, Apr 15
LAX
NGO
19h 30m
Trip: 21 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

Fri, Mar 16
HND
LAX
20h 05m
Wed, Apr 4
LAX
HND
38h 45m
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4294 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
HAN
Excellent 8.3

Ok

LAX
CAN
Mediocre 3.3

2 hour delay caused issues with connecting flights and baggage didn’t make it with me to final destination. Seats were small and the window seat was so far from the window that you could not lean against it

SIN
CAN
Excellent 8.3

Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.

Seat did not go back as far as I would have liked

LAX
CAN
Okay 5.3

Ko

LAX
CAN
Excellent 9.3

Long haul 15 hour flight

Tue, Aug 21
NRT
LAX
44h 05m
Thu, Aug 30
LAX
NRT
21h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

LAX
XMN
Okay 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

Wed, Apr 4
HND
LAX
9h 41m
Wed, Apr 11
LAX
HND
11h 39m
Trip: 8 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 7 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
HND
LAX
Good 6.3

We got to board first

The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage

HND
LAX
Good 7.3

Arrived early

Crew weren't really friendly. Special menu food wasn't great

JFK
MCO
Excellent 8.0

Entertainment system great. Individual choices include recent movies. On board staff very nice

We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag.

LAX
MSP
Excellent 9.0

Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in.

No flexibility for seats

HND
LAX
Excellent 8.6

Crew was really nice. Got everyone on the plane and ready to go really fast. Entertainment was great. Love being able to watch new movies. Also free beer and wine was a great extra as some airlines even charge for water now.

I don't think it can be avoided but seats are uncomfortable for long flights And foot room is about 3 inches too short.

Mon, Feb 26
NRT
LAX
36h 45m
Wed, Mar 7
LAX
NRT
34h 10m
Trip: 10 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3953 reviews
Overall
6.5
Boarding
6.7
Comfort
6.4
Crew
6.9
Entertainment
6.0
Food
6.0
IAD
PEK
Excellent 9.0

Friendly staff, great price

No Wi-Fi on plane

PEK
IAH
Excellent 8.0

Crews were polite and helpful

Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.

LAX
PEK
Okay 4.0

Efficient and friendly staff

Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again

PEK
JFK
Okay 5.6

The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.

The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.

PEK
CKG
Mediocre 2.0

I had to stay at Beijing for overnight and took a flight the next day.

Fri, Jul 13
HND
LAX
10h 30m
Mon, Jul 23
LAX
HND
11h 35m
Trip: 11 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 6 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
OKA
Excellent 10.0

If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely.

HND
LAX
Excellent 9.3

Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room

NRT
BOS
Excellent 10.0

I would recommend to everyone JAL

HND
LAX
Good 6.3

The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too...

NRT
KHH
Excellent 10.0

Flight attendants provided high standard of service and courteous.

Fri, Aug 10
NGO
LAX
20h 11m
Sun, Aug 19
LAX
NGO
19h 43m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Fri, May 18
NRT
LAX
18h 40m
Sat, May 26
LAX
NRT
20h 20m
Trip: 9 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3064 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
BKK
Good 7.3

Service and food

Old style seating arrangement Many young kids in business?

CEB
ICN
Excellent 10.0

i was broke and hungry so i didn’t get to eat much in the airport. in the plane after serving their meal i asked for a second serving and they were nice enough to give me a second serving of food. that was very nice

what i did not like about asiana was at the check in counter in New York JFK airport. the non asian clerk was pretty strict about overweight baggage. it’s my fault yes for not weighing them ahead of time but the clerk could have been more polite when speaking.

LAX
ICN
Excellent 8.0

The seat layout

The seat belt very short on one side hard to operate

PVG
ICN
Excellent 9.6

It’s difficult to choose what part of the flight was the best, but the overall experience will make me come back for more. The check-in process took very little time. The flight staff was friendly and courteous and had a smile throughout the flight. The lighting was so much brighter than with the first and second legs of my flight and the plane was very clean, to the point where one could eat off the floor. the in-flight entertainment, clothes rack, charger, and remote controller were all right in front of you instead of being tucked in by your side. The food quality was savory and refreshing. I should have asked for a second meal as it was that good even for a short economy flight.

the salad and desserts were excellent, as was the chicken and rice, but I would have appreciated a choice for my main menu selection.

JFK
ICN
Excellent 8.0

The food was good and the service was great. The flight attendants were very attentive.

I had to pay $200 for an extra bag because they told me that my bags were all over weight. Come to find out, the scale was broken and my bags were actually underweight. So I ended up with 5 bags instead of 3. My main issue was comfortability. Due to the person behind me, I couldn’t push my chair back and so I had find different ways to sleep.

Thu, Apr 26
HND
LAX
27h 20m
Sun, May 6
LAX
HND
30h 05m
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SGN
Good 7.3

There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly.

SFO
HKG
Good 7.3

Great staff and food

Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi.

LHR
EDI
Excellent 8.0

Flight was packed

HKG
SFO
Excellent 9.6

Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service.

LAX
HKG
Mediocre 2.6

Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi.

The FA, no WI-Fi for a 15 hr trip.

Mon, Mar 5
NRT
LAX
33h 45m
Tue, Mar 6
LAX
NRT
27h 20m
Trip: 2 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 493 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
LAX
HKG
Mediocre 2.0

Not much was made very uncomfortable

All around service

HKG
DPS
Mediocre 3.0

The aircraft Hong Kong Airlies uses on this route is a joke. The business class is worse than economy class on other flights. Everything is dated, there is not much left of seat upholstering after 20 years without any updates and the headrest sits at a hight where my shoulder is - with no chance of adjusting it. I left the 5 hour flight with backpain and the resolution to NEVER AGAIN fly with Hong Kong Airlines.

LAX
HKG
Excellent 8.0

New A350 with decent lag space

Food to Los Angeles was soso

ICN
HKG
Good 7.6

Check in staff was very nice and accomodating.

De-planing. They threw us all the way to the other side of HK airport.

HKG
PEK
Excellent 9.0

The staff is friendly, alert and attentive. The food is wonderful. The planes are spacious and clean. A wonderfully pleasant experience

Could use a revamp of the entetainment system.

Wed, Apr 25
ITM
LAX
12h 40m
Mon, May 7
LAX
ITM
14h 50m
$1195
Trip: 13 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
ORD
Excellent 10.0

The crew are so courteous and helpful.

MNL
NRT
Excellent 10.0

The crew are so courteous and helpful.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

CGK
NRT
Excellent 9.6

Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!

Same repeating music

Wed, Jun 13
OKA
LAX
26h 40m
Tue, Jun 19
LAX
OKA
38h 40m
Trip: 7 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
BKK
TPE
Excellent 8.6

On time

ORD
TPE
Excellent 9.6

Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed.

The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre.

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

SEA
TPE
Excellent 8.3

Friendliness, comfy seats

food,

SGN
TPE
Excellent 10.0

Veggie food delicious

No

Mon, Apr 23
NGO
LAX
35h 00m
Sat, May 5
LAX
NGO
32h 05m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

Thu, Mar 8
KIX
LAX
18h 45m
Sun, Mar 11
LAX
KIX
36h 05m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 493 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.0
Food
6.9
HKG
LAX
Excellent 9.0

Friendly staff, clean cabin, pleasant food, free entertainment.

After passing through airport security I purchased a large bottle of water for my 12 1/2 hour nonstop flight. When I reached my gate to board my flight I was told by a Hong Kong Airline employee that I could not bring water, WATER, on board the plane.

LAX
HKG
Excellent 10.0

The Airbus A350 was almost new. Cabin crew was attentive and professional. Arrived a few minutes early for this long flight. In-plane entertainment options were many, helped pass the time. WiFi was spotty, couldn’t depend on it.

LAX
HKG
Excellent 8.0

New A350 with decent lag space

Food to Los Angeles was soso

HKG
YVR
Good 7.3

The return flight HK-Vancouver was on the slightly smaller and older Airbus 330 which had no chargers, no in-flight entertainment screen. We received iPad movie screens which were ok. Coach seats were too close compared to those on the LA-HK Airbus big boys (Airbus 350 9 abreast). Bonus negative was my seat was broken and wouldn't recline and there was a metal box underneath the seat in front of me so leg room was restrictive and I'm 6 feet tall. Shoulda sprung for Business Class. As for food, first meal was rice, kimchee, and a tiny bit of pork and veggies which was ok. Snack was pizza bread, really hard to eat/runny and served with no napkin. Breakfast was runny scrambled eggs, beans, and a cooked cherry tomato and single stalk of broccoli. Staff was polite. Worse yet was the Sunday morning line at Vancouver customs: at least 2500-3000 people from several flights and 4 (YOU READ THAT RIGHT: FOUR) customs agents! Took 2 hours and change to get through. Coming to the US through this airport I had to leave security, ticket for Portland leg, recheck my bag, go through security AGAIN, and GO THROUGH CUSTOMS TO THE US. DO NOT TAKE THIS FLIGHT THROUGH VANCOUVER TO TRAVEL BACK TO THE STATES! Worst international travel experience of my life, bar none.

See previous comments.

HKG
LAX
Excellent 8.0

Organized with new aircraft. Good airport staff and crew onboard

No breakfast for non asians was offered.

Fri, May 4
HND
LAX
9h 51m
Thu, May 10
LAX
HND
11h 29m
Trip: 7 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 7 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
LAX
MCO
Excellent 10.0

I am used to flying Frontier because of cost but recently traveled Delta and boy did I feel completely spoiled! Not only did my other half get our bags for free due to his status with Delta but the amenities they offer and the comfort of the economy seats compared to other airlines is a major difference. As a chronic pain patient, if I can find a Delta flight for a little more, I will be booking with them for sure! Highly recommend them!

FLL
BOS
Good 6.3

Food and nice crew

No tvs and bad WiFi

HND
LAX
Excellent 9.0

We had comfort class and it's very nice

Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident

HND
LAX
Good 6.3

We got to board first

The seats were uncomfortable, the food was uneddible and we had to wait a very long time for our baggage

ATL
PIT
Excellent 9.0

Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job.

Sat, Jul 7
OKA
LAX
27h 10m
Sat, Jul 28
LAX
OKA
38h 05m
Trip: 22 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
SEA
TPE
Excellent 8.3

Friendliness, comfy seats

food,

HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

IAH
TPE
Excellent 10.0

Very much

BKK
TPE
Excellent 8.6

On time

Tue, Apr 17
OKA
LAX
19h 30m
Mon, Apr 30
LAX
OKA
20h 25m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

Japan to Los Angeles Flight Information

Flights Arrive in Los Angeles
Flights Depart from Japan
Flight Price $575
Airlines Hong Kong Airlines, Singapore Airlines, EVA Air, China Eastern, China Southern, XiamenAir, Delta, Air China, Japan Airlines, Asiana Airlines, Cathay Pacific, ANA
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