|Flights Arrive in||Los Angeles|
|Flights Depart from||Japan|
|Airlines||XiamenAir, China Southern, Hong Kong Airlines, Air China, China Eastern, American Airlines, Delta, EVA Air, Asiana Airlines, Sichuan Airlines, Cathay Pacific, ANA|
Pros: The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all.
Cons: They require us to get the luggage and check in again tomorrow.
Pros: No real problems
Cons: Nothing significant
Pros: the order of boarding the plane
Cons: food was dry
Pros: crew was nice
Cons: food was dry
Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.
Pros: Crew was good and seats were ok.
Cons: More room but we all know space is limited. Food can be improved though
Pros: Timing, Price, Service, Food,
Pros: Very clean, new plane, excellent boarding and flight. Good entertainment options.
Pros: Crew was great!
Cons: I was not able to select my seat and do the online checkin. The flight was delayed therefore I missed my connecting flight to final destination. As result the flight took longer than expected
Cons: Cabin crew doesn’t speak much English. Food isn’t great but what airplane food is?
Pros: anything good except my luggage
Cons: hope next time better.
Pros: The crew has provided good service
Cons: I will try again next time.
Cons: The ground staff at the airport were not organized when boarding they just threw everbody in a line as compared to LA where we were in groups
Pros: The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again.
Cons: The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable.
Cons: More choices in movies
Cons: No leg room. No new movies - like watching reruns
Pros: The crew is excellent, specially their head of hostes Flying is good Star alience Golden card is very good in every thing and they respect it here. Well done
Cons: 30 mintes delaying in departure Food should be better and should have the sign of Halal/Muslim food Entertainment should be more exciting
Cons: My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip.
Pros: Crew was friendly and spoke English. Boarding was timely.
Cons: The food was the same on the flight to and from. Also was warm, not hot.
Pros: Everything was fine. Thanks for the great services!
Cons: Nothing yet.
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Cons: CE is budget carrier so you are often not walking into or out of terminal in China . You are on minibus commuting to/from plane. Once you land it may still be a 30-40 min commute to parking spot and minibus to terminal.
Pros: There were a lot of empty seats around
Cons: If there were so many empty seats maybe allow people to spread out more
Pros: Not much
Cons: Everything was low rate budget
Pros: Japan Team excellent in customer service
Cons: AA flight crew very poor and not helpful, I saw one of the flight crew almost fight with a customer over a baby crib. As per my experience I had a nice travel suit that I took off and flught attendant did not offer help. I have to store on floor.
Pros: The movie, game and music selections were good. However, my son was only able to connect to the Disney movies. Something was wrong with his monitor.
Cons: Food was awful! Service was hit or miss. One flight attendant was very curt in asking about beverages. They seemed to be impatient. Also, comfort level was poor. I am only about 5'2" but I thought leg room space was tight.
Cons: My ticket was issued by JAL but it was printed oersted by American Air. I was confused which terminal I should go to checo in. I called JAL. i waited 2 hours. No answer. Then, I called AA. They said international. But i went to terminal 4 which is American Air just in case because it was OPERATED by AA. I was right! I hope someone gave me a correct info.
Pros: The different variety of movies that was shown as well as the usb port.
Cons: No free wifi, more meals, and more drinks.
Pros: We bought the extra legroom. Worth it.
Pros: I liked the touch screen displays in each headrest. Seats and leg room comfortable
Cons: Boarding was somewhat unorganized
Pros: Excellent cabin crew!
Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.
Pros: On time flight, bag made it, great price, can’t complain.
Cons: Seat pretty tight for an average size adult man. No inflight phone charger.
Pros: Accurate arrival time
Pros: Nice new seats
Cons: Was too warm inside the plane. Boarding address was mobbed and not very well managed
Pros: Very good
Cons: This is twice that we land On-Time and then sit on the tarmac waiting for Something! Before gating. WTF Pearson ?!
Cons: The flight was great
Pros: Everything are good
Pros: Great entertainment, pretty good food.
Cons: Service was okay but nothing special.
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
Pros: Leg room. Food was pretty good all things considered
Pros: Plane are clean
Cons: The food is really good
Pros: Flight attendants were amazingly awesome !
Cons: Foooood Asiana airline foods are worst
Pros: Crew is great and professional
Pros: On board crew was excellent, nice, helpful and very receptive.
Cons: Three hour delay in flight 3U8720 on 15-Sep-2016 from Lhasa to Chnegdu and subsequently how the hotel and transport was arranged was very poor, especially the communication was poor.
Pros: The flight attendants were very nice.
Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.
Pros: Flight over Himalayas was breath-taking!
Cons: Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.
Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.
Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.
Pros: The flight attendants were really nice and the food was surprisingly good!
Cons: The time frame. My flight was supposed to leave at 11:50pm. We left at almost 2am. In which case made me late to a layover I had in China which made me miss my last flight to Japan. BUT, luckily, a woman that worked for the airline in China was able to put me on an air China flight to japan, which again in very grateful for!!!!
Pros: Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent.
Cons: More food, drinks & snacks. Especially on such long flights.
Pros: The crew was professional and friendly.
Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.
Cons: Flight was delayed for 4 hrs, the additional delays st the arrival airport.
Pros: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey
Cons: Softer seats
Pros: The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!
Cons: I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity.
Cons: Why is my passport number wrong?
Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.
Pros: The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200.
Cons: Limited selection of English language movies but hey it was a China airline so no bit surprise there.
Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.
Pros: No problem with staff
Cons: Food is okay
Pros: My screen on the first leg didn’t work too well. It would turn on and off on its own, but since it was an overnight flight and I was tired, I slept most of the way so didn’t complain. Just had to dim the screen for the times it would turn on automatically while I was trying to sleep. 2nd leg had
Cons: I understand it is a Chinese airline, but I wish there was more English spoken, or the flight attendants not assume everyone who is Asian understands Chinese, especially since the flights are international.
Pros: I liked the snacks serviced
Pros: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)
Pros: Crews are good. The seat has more room for leg.
Cons: Got to China. And for some reason they were not handing out 24 hour visas to anyone that morning. Have a 19 hour connection and not allowed to leave the airport. Asked the airline to change the flight so the wait would be significantly less. Very rude China Eastern staff who yelled instead of trying
Pros: Lovely crew
Cons: Check-in was frustrating with split lines, late openings. Could not get boarding pass on kiosk or on website. Kayak is not user-friendly and does not seem to support online check-in. Would not recommend using it to others. Will not use it again.
Pros: Seat is more comfortable then other economy class
Cons: They really need to improve in food, quality and Choices. The cabin crew lacks warmth.
Cons: Luggage lost. Reported at the HK airport. The airport staff told me that no record of my luggage and filed a report for me.
Pros: Boarding was quick.
Cons: 1 hour delay, no ability to pre book special meal, 787s are horrible for long haul which is counter intuitive as to why they were built.
Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.
Pros: The crew was fantastic and the food was very nice.
Cons: It really would have been nice to have a vegetarian option!
Cons: The way they board the passengers
Pros: The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum.
Pros: Crew was outstanding in terms of service and friendliness. Food was excellent too.
Cons: The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information.
Cons: Flight delayed, Missed connecting flight Not good response from ground crew members
Pros: Crew very friendly.
Cons: There was no place for me to enter in dietary restrictions to get a special meal, so they were not prepared for a meal I could eat.
Pros: I've been flying China Southern for my last 4 Transpac flights. The equipment is competitive with all the carriers are always clean. Their 777-300ER from SFO to CAN is very comfortable in economy. The seats and headrest a very supportive and yet have a soft touch. 14 hours and 35 minutes and I wasn't numb. They provide complimentary beer and wine throughout the flight. Their price often cannot be beaten.
Cons: CZ658 SFOCAN January 20, 2019, is the first time my seat back infotainment system didn't work. I didn't have to say anything. An inflight staff brought me a tablet preloaded with a slimmed down assortment of movies, music etc. I usually binge watch and this time it worked out
Pros: Never flew with China Southern before. Really excellent service.
Cons: Need sweeteners for beverages besides sugar.
Cons: Customer service
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Cons: OK for the price
Cons: Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport
Pros: Everything was perfect . Also they didnt have more chicken food since i don’t eat pork so one of the flight attendent gave me her food so i could nt be starving . Thats was amazing from her . I dnt remember her name but just wanna say thank youP
Pros: It was fine.
Cons: They didn't have my vegetarian meal request.
Pros: anything good except my luggage
Cons: hope next time better.
Cons: Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked.
Pros: the crew members from LA to HK were the worst i ever met, very lazy to move when you requesting something to drink or eat, the food were terrible also, the crew members and food were great between Taiwean and HK
Cons: seemed like their short haul crew were much better than long haul crew
Cons: Too cramped. American airlines in general need to stop squeezing people in. Poor screens for movies.
Pros: I liked that we arrived on time. Besides that. Not much.
Cons: Having to us use our cell phones to watch a few channels was terrible. No movie. No help. You were just left on your own. Total of waste of time. Give us a monitor. Give us options. You are American Airlines, not Allegiant Air
Pros: Seat was really nice. So were the meals
Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.
Pros: Comfortable good service and friendly attendants and good price
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