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wifi too slow or would not connect and entertainment kept on freezing

Cancelled my flight. Left me in airport for 12 hours. Rude gate attendants. Worst delta experience I’ve had. I hope they have a focus group and return to thinking about customer service.

an he late. super rude gate agent, to every person. spoke down at people.

One of the restrooms didn’t work. The ones that did never got replenished. Flight attendant just sitting there on their phone. No notification that the bathroom was broken so long lines. Apathetic crew.

This flight was a first class choice and left much to be desired. Seat backs on seats were falling apart and torn. Seats actually didn't come to a "full & upright position". Pull out table was sprung. Not any significant leg room. All in all we were on an obviously older plane and felt overcharged for what we received as first class.

My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even

I specifically picked out right side aisle seats because my left knee sometimes needs to be stretched. But my experience this trip was that the seats were shuffled and I lost those assigned seats, resulting in me having to sit in a much less desirable position for my comfort.

Other airlines were canceling flights but Delta got us home. Crew was friendly and professional. It would have been nice to have had a little more notice about the delays because we had already arrived at the airport when the first of several delays were communicated but I understand that storm forecasting isn’t simple and we were grateful that Delta didn’t just cancel the flight.

On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival

On time departure and early arrival. Kind and professional service from flight crew