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Three terminal changes in DFW and once again a flight that was delayed. On time departures are rare with American. Not loving my experience lately. I fly every week.

We had bad delays and waited for hours on end, we did receive a 12 dollar coupon to use in the airport though. Oh wait, we got that on the plane so we couldn't even use it. I truly never want to fly American ever again.

Flight DFW > CVG was delayed with late notice. My flight into DFW from CVG (previous) was delayed by multiple hours with very poor communication & advance notice. And having the flight attendants announce the credit card during the flight when I can't opt felt very insulting and cheap. I already paid you for the flight, you shouldn't be able to take my time and attention hostage for further advertising.

It was freezing in the cabin. That's on me to be better prepared in the future.

They delayed my flight 6 hours and gave me $12 for food that I couldn't use it anywhere.

Staff are polite,and even offer us to tag our baggages upon seeing us from the entry

There was an issue with engine, flight delayed for several hours, lost a connection

Had to find alternative flights because of AA lateness and bad planning

When we landed, there was only one gate agent to handle three planes, including retrieval of carry on luggage. I was stuck in the jet way waiting on my carry on for almost 20-30 minutes. NOT GOOD

They made me pay $40 to check a bag that was listed as free when I bought my ticket. Then before boarding they offered to check any bags free.