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Not airline fault but immigration process in Armenia is a joke. Standing on the tarmac in the sun while 2 guys take 10 minutes later head to allow you in. On the way out 1 single XRay machine and they still checked every piece of luggage Flight very uncomfortable

0

Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

The crew was very helpful and polite

The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!

Nothing

Flight was delayed to 530, thought we could walk around a little, but flight actually left at 507 even though screen still said boarding at 530. We missed flight because of this. Spirit is awful.

Flight was on time. This shouldn't have to be a "positive" aspect of the trip but unfortunately was the only flight during my trip that was on time.

Quick short flight.

Bad

Bad

4 hr DELAY

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Beat up baggage

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

The seats in coach were too narrow for comfort...and I'm a medium size.

Marti

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

There was no rhyme nor reason for who boarded first

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

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Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

Everything

I purchased a seat and someone else was sitting in the seat. I had to be reassigned to a different seat.

It was on time and staff was pleasant. Great experience.

The seats were comfortable and the flight attendants were fun and actually seemed to like their jobs!

Being nickel and dimed for every little thing!

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

No screens in seats or outlets for phones. Old planes. Never again.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

The crew added alil comedy to their inflight instructions.

I’m not overweight. My BMI is within a healthy range. But the row they had us sitting in was way too small. And I’ve flown spirit before. The arm rests wouldn’t move so I could even sit back into the seat all of the way even. I don’t care about getting the extra frills of snacks and drinks, but at least provide a seat that I’m not bruising myself just to get into!

Not airline fault but immigration process in Armenia is a joke. Standing on the tarmac in the sun while 2 guys take 10 minutes later head to allow you in. On the way out 1 single XRay machine and they still checked every piece of luggage Flight very uncomfortable

It was on time and staff was pleasant. Great experience.

It was an awesome brand new plane! We boarded and left on time

I love everything

Was only offered water instead of other refreshments and snacks

Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts.

Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom.

Landed much earlier than expected!

Not airline fault but immigration process in Armenia is a joke. Standing on the tarmac in the sun while 2 guys take 10 minutes later head to allow you in. On the way out 1 single XRay machine and they still checked every piece of luggage Flight very uncomfortable

Flying Spirit meant no reclining seats, meaning no one was making me uncomfortable! Flight crew and gate attendants were wonderful, helpful, and friendly!

No tv

The crew added alil comedy to their inflight instructions.

I’m not overweight. My BMI is within a healthy range. But the row they had us sitting in was way too small. And I’ve flown spirit before. The arm rests wouldn’t move so I could even sit back into the seat all of the way even. I don’t care about getting the extra frills of snacks and drinks, but at least provide a seat that I’m not bruising myself just to get into!

Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc

We were almost an hour late

Great service and on time flight. Got a good comfortable seat with nice leg room.

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

Everything

I purchased a seat and someone else was sitting in the seat. I had to be reassigned to a different seat.

The crew was very helpful and polite

The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!

The crew added alil comedy to their inflight instructions.

I’m not overweight. My BMI is within a healthy range. But the row they had us sitting in was way too small. And I’ve flown spirit before. The arm rests wouldn’t move so I could even sit back into the seat all of the way even. I don’t care about getting the extra frills of snacks and drinks, but at least provide a seat that I’m not bruising myself just to get into!

It was an awesome brand new plane! We boarded and left on time

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

No screens in seats or outlets for phones. Old planes. Never again.

Great service and on time flight. Got a good comfortable seat with nice leg room.

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

No screens in seats or outlets for phones. Old planes. Never again.

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on .

Movie selection on long flights not impressive .

It was an awesome brand new plane! We boarded and left on time

The crew was very helpful and polite

The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!

0

Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

Direct flight Low price

Late departure Confusion at gate as we switched gates

Flying Spirit meant no reclining seats, meaning no one was making me uncomfortable! Flight crew and gate attendants were wonderful, helpful, and friendly!

The crew was very helpful and polite

The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!

The seats were comfortable and the flight attendants were fun and actually seemed to like their jobs!

Being nickel and dimed for every little thing!

No tv

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight.

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

Great service and on time flight.

Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny.

Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip.

No screens in seats or outlets for phones. Old planes. Never again.

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid