Flight Staff: Always great! Checking back vs carry-on: I typically check my bag since so much time is spent stowing the bag, it's heavy, maybe not enough room. Delta is charging $45 to check bags. Yet, the people who have multiple carry-on bags are then asked to check their bags and are offered this service for free. This does not seem fair to a person who is trying to be proactive in improving the process . Boarding: Boarding is always slow and exhausting. With the exception of First Class, Economy, why not board the zone in the back of the plane first??? Seats: Why cross the seat belts? I get that it looks nice, but people waste so much time moving them or sitting on them and then having to move. Seats: On both my flights the seat did not recline. Not a big deal. Smell: There was a horrific smell like the restrooms on my first flight. I thought I was going to be sick. Most flights do not smell great. Does Delta use air purifiers or anything?
The crew were very respectful. And also they were welcoming.they did help us locate our seats.i enjoyed.
Audio Visual Equipment lacking content and features. No connection ability for noise cancellation pods
Audio Visual Equipment lacking content and features. Could not connect to noise cancellation earpods
DL482 did not wait for about 10 of us including a mother and 3 children when we were in the same terminal on DL486, where we were switching from waiting for a jet bridge fix, to moving to a neighboring gate. I understand taxiing delays are ok either but man. We only needed 5 more minutes. DL482 did not adjust from their times at all. This was my first time with Delta.
DL486 could not get to the gate due to jet bridge malfunction. We moved gates. The connecting flight of LAX to MCO was not communicated with. Even though we were in the same terminal, DL482 left without about 10 of us, including a mother and her 3 children. I got to the gate at 7:34 am which is past the 7:20 am last call for a 7:35 am departure. Had they waited 5 minutes, all of us would have made it on board.
All good except the dining. Both meals were the worst I’ve ever encountered on any previous flight.
Both legs on the way were smaller planes, each had a mechanical issue causing a delay
Delta exceeded my expectations! I am beyond satisfied. Thank you!
Crew was responsive and professional. I am 6'2"" , was cramped in Comfort +, I have upgraded my return trip already.
It was fine for the most part. But the volume on the announcements was way too loud, and the cabin temperature was chilly. We had the hardest landing I've ever experienced- I think it hurt my back, and the tires squealed when we touched down.
Great, except the canon was so cold. Even the flight attendants put jackets on
The counter person at the gate was rude and demeaning, to the point that I wouldn't fly this airline again.
Did not like the check in guy quibbling over a couple pounds at the luggage weigh in
Just having a little bit more legroom would've been nice.
This is related to my second leg of the flight, from Washington DC to SFO. I understand things happen, but I got home at 3 am for a 12:59 am landing. I live 10 min from the airport. Bridge breaks when a few rows of the plane are off? Maintenance didn’t catch that?
Boarding, time to take off, in flight offerings, and staff were all great. I recommend using UA for this short flight.
Good experience. Staff was friendly and helpful. Flight was slightly delayed due to airport construction, but they still arrived on time.
This is the worst airline I’ve ever been on in my life and I’ve been probably on 75% of them. I said 15 years ago I would never go on United again. I was an idiot. I booked a flight with them from Las Vegas to San Francisco and of course they screwed that up and cost me a day flying all over the world trying to get to Thailand. My luggage was gone for 35 hours all because they couldn’t make their route on time
This was an auto-rebook due to being delayed from an earlier UA connecting flight. The boarding was fine, but they sat me in a middle seat when my original booking was a window seat. Overall, the flight was fine as it still got me to my final destination.
Sat on tarmac at arrival at DFw for more than 30 min waiting for a gate.
Flying under Economy Class shouldn’t mean having to deal with such uncomfortable seats. For an overnight flight, it is expected that the seat would recline a decent amount. The food portion could have been more generous. There was an incident with someone by my side. They got sick and vomited. I hit the button for the crew but no one showed up. So I went to the back of the plane and explained what happened. They only brought clean tissues and coffee ground bags. There wasn’t any kind of disinfecting wipes nor any type of sprays. She cleaned as best as she could and poured the coffee ground around. The crew did not seem to care how she was doing. The coffee helped with the smell, but it should have been cleaned in a more efficient manner.
Old dirty plane but great lie flat seats in business class
Business Class layout was excellent. The seats were not nearly as comfortable as UA, Delta or Air New Zealand (the best). Nor were the controls as flexible. Food was okay but not great. Breakfast pancakes were like cardboard.
The average age of the flight crew had to be 58. With that said I just felt the flight crew was old and grumpy during meal service. The one male flight attendant was annoyed that Dr. pepper was the popular drink of choice during dinner service. He had to bend down multiple times and sort through popular sodas to get the Dr. Pepper. I overheard he complained under his breath. Another flight had no clue what they are serving for breakfast. She said we had American waffles and Japanese Cold soba noodles with dumplings. It turn out to be hot noodles with shu-mai. It the cold affected my choice.
We departed early and arrived early The plane was clean and the crew was incredibly efficient another positive experience with American airlines for me.
The delayed flight was awful and moving the departure gate twice was annoying
The pilots are always hauling in the sky. No issues with boarding only problem was layover was shortened too much by weather but luckily the next flight was still boarding and did not missit
Priority baggage, golf bag lost causing me to miss function the next day. Baggage in general in Charlotte has been a mess lately.
2 hour flight with no drink service from the bahamas?!! There was very little turbulence and the turbulence didnt seem to affect first class drink service. I understand that they may not be able to pour all kinds of drinks, but thye can hand out bottles of water at lease
Very good flight that left on time and arrived earlier than anticipated, which was a plus! The crew members were very welcoming and helpful. However, the temperature on the flight was very cold - almost to the point of extreme discomfort. Additionally, requiring passengers to pay $8 for headphones to access the JetBlue entertainment was disappointing. Those earbud jacks are not used with most technology and would not be able to be used. There was no option to use Bluetooth for my own earbuds. Beyond those inconveniences, the flight was good.
My original flight was cancelled. My replacement flight was delayed over 2 hours. I lost my whole day in NY
Delays were crazy long (over an hour) both for boarding and baggage claim
awful expereince. boarding was a mess and not communicated, then we sat on a hot plane and were at risk of getting kicked off
2 hour delay and a lack of air conditioning on the plane. Not a good combination
It was so nice! I wish that we can have direct flights to El Salvador 😊😊
Fabulous! This was the first time we've flown with JetBlue and the entire experience was flawless!
Ask flight attendants to make normal temperature. It was freezing very uncomfortable. No one want to lessen to you.
The WiFi stopped working early on in the flight. No audio from entertainment system.
We were charged twice for checked bags and one never arrived at our destination. The flight was delayed 90 minutes with no explanation given.
They don’t offer food on the flight just water but when arrived on time and landed perfectly
They could give you a snack or at least something to drink during the flight. The flight was also delayed.
Poor poor, airline people are rude unfriendly and unhelpful, they need to be trained to be customer friendly and gelpful
I love bahamasair safety always blown away. They made my fears from travel so much better. Bahamasair #1 Highly recommend We don't just fly here. We live here Pilots and crew keep up the good work.
4 hour delay Noisy passengers Tight seats Missed connecting flight in Ft. Lauderdale
We were scheduled to travel at 12pm. The flight got delayed with no updates until 11:30am. They advised that we will receive an update at 1pm. However, the flight was then delayed until 6pm with no clear indication as to if that was the departure time. It was NOT! They decided to combine two of their scheduled flights into one due to the smaller number of passengers. If you do not wish to be inconvenienced, “STAY AWAY FROM THIS AIRLINE”!!!!!!They do have a track record of this!
Very courteous staff at the gate and excellent assistance with my needs as a handicapped person on board. The flight itself was uncomfortable, with tight seating and seats they don’t recline, so be aware. The aircraft itself is old and worn, and it shook a lot and made a lot of noise, especially upon takeoff and at landing. But, hey it’s a short flight and it got me back home to Florida safely, so….
I feel that I was scammed by BahamasAir. Both on flights 202 and 207, to and from Nassau - Fort Lauderdale June 2, June 6. I paid for 2 full size bags and selected seats. On both flights they told me I had not paid for luggage or seats. I was charged $100 extra each way without seat assignment. BahamasAir does not participate in TSA Pre Check. Even if you have it you cannot use it. Instead endure long lines because BahamasAir will not pay their share of PreCheck.
Boarding process was smooth and easy. The crew was friendly and communicable and transparent about the delay at the landing destination.
Flight was delayed 7hours due to multiple planes having mechanical issues.
