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United Kingdom to Chicago O'Hare International Flight Information

Flights Arrive in Chicago O'Hare International
Flights Depart from United Kingdom
Flight Price $316
Airlines WOW air, British Airways, Finnair, Virgin Atlantic, SWISS, Brussels Airlines, Lufthansa, KLM, Delta, Iberia, Norwegian Air UK

Book cheap flights from United Kingdom to Chicago O'Hare International (round-trip)

Airports
Origin
London
$335
only
$335
$341
only
$341
$323
only
$323
$316
only
$316
Manchester
$326
only
$326
Glasgow
$443
only
$443
Edinburgh
$422
only
$422
Birmingham
$411
only
$411
Destination
Chicago
$316
only
$316
Thu, Oct 18
STN
London Stansted
ORD
Chicago O'Hare International
11h 20m
Tue, Oct 23
ORD
Chicago O'Hare International
STN
London Stansted
10h 35m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Fri, Nov 30
MAN
Manchester
ORD
Chicago O'Hare International
12h 16m
Fri, Dec 7
ORD
Chicago O'Hare International
MAN
Manchester
10h 30m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 11 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
CDG
LHR
Good 6.6

Gate agent refused to let me carry on a suitcase that I have carried on dozens of flights (this specific suitcase) and I understand overhead limitations (I have more than 4 million air miles just between United and American Airlines). This was an A320 and I was about #10 getting on the flight. Space was not an issue. This added an hour to a 25 hour day to wait for luggage at LAX. And BA gives the agents an edge in that their test fixture has rounded corners to that a 22 inch suitcase that has hard square edges at the bottom (or wheels that make it square) won't fit in it. So the agent just points that it doesn't fit and you have to check. I was not happy from Paris to London.

FCO
LHR
Good 7.0

Pretty basic service.

The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

JFK
LHR
Okay 4.0

I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg

MAN
ORD
Okay 4.3

8.5hr flight and NO individual entertainment units

MAN
ORD
Excellent 9.3

Loved the BA flight over to UK, comfort, Diabetic food, movie, crew. Very nice

I wasn't happy with flight back to US Not liking American Airlines , food and sad with not a choice of movie. No monitors in seat in front.

Wed, Nov 21
LTN
London Luton Airport
ORD
Chicago O'Hare International
30h 10m
Thu, Nov 29
ORD
Chicago O'Hare International
LTN
London Luton Airport
25h 00m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 15
LHR
London Heathrow
ORD
Chicago O'Hare International
8h 45m
Fri, Feb 22
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 45m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 32 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
ORD
Excellent 10.0

Even though the flight was late, we arrived in good time. Everything was great otherwise.

The flight was an hour late.

LHR
ORD
Excellent 9.0

The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent.

A little too hot, and no WI-FI. Other than that, great flight.

LHR
ORD
Mediocre 2.0

experience was awful. Helen Rowena Boysen

LHR
ORD
Okay 4.6

No wifi on flight made work very limited in options. Also, tech was off so there was only one movie screen at the front of the section. No individual entertainment. Simply too rough for a long haul flight starting at 5pm, when one wants to do work and relax as it is too early for sleep.

LHR
ORD
Excellent 10.0

I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!

Fri, Jan 18
LHR
London Heathrow
ORD
Chicago O'Hare International
12h 54m
Wed, Jan 23
ORD
Chicago O'Hare International
LHR
London Heathrow
10h 14m
Trip: 6 days
9.8ExcellentShow reviews
Overall 9.8 Excellent
Based on 4 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
JFK
LHR
Excellent 10.0

The flight felt so short, service was amazing, food was good. Great overall experience.

LAX
BNE
Excellent 8.6

Lots of leg room, even in economy.

Entertainment choices were a bit sparse.

LGW
MCO
Good 6.3

Crew were friendly and courteous

Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners

LHR
ORD
Excellent 9.3

Not much not to like about this experience except for cramped seating in coach.

LHR
ORD
Excellent 10.0

Very friendly and helpful staff! Food was very good too.

More leg room always desirable

Thu, Jan 31
MAN
Manchester
ORD
Chicago O'Hare International
13h 45m
Tue, Feb 5
ORD
Chicago O'Hare International
MAN
Manchester
10h 40m
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,112 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
MAD
Excellent 9.0

The service

No entertainment

FCO
ZRH
Excellent 10.0

Everything

CDG
ZRH
Good 6.0

Spacious seats

Bag check process

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

ZRH
TXL
Excellent 9.2

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

Mon, Dec 3
MAN
Manchester
ORD
Chicago O'Hare International
13h 20m
Mon, Dec 10
ORD
Chicago O'Hare International
MAN
Manchester
10h 30m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,862 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

BRU
JFK
Good 7.6

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

IAD
BRU
Excellent 8.6

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

BRU
TLV
Okay 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

Thu, Dec 27
BHX
Birmingham
ORD
Chicago O'Hare International
13h 10m
Wed, Jan 2
ORD
Chicago O'Hare International
BHX
Birmingham
16h 55m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,009 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ATL
FRA
Okay 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

BOS
MUC
Excellent 8.0

On time with good service.

Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room.

SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

FRA
MXP
Mediocre 2.6

Same as above same as a bove

Same as above

BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Sun, Dec 2
EDI
Edinburgh Turnhouse
ORD
Chicago O'Hare International
14h 40m
Sun, Dec 9
ORD
Chicago O'Hare International
EDI
Edinburgh Turnhouse
12h 50m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,253 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

Mon, Dec 3
GLA
Glasgow Intl
ORD
Chicago O'Hare International
11h 30m
Mon, Dec 10
ORD
Chicago O'Hare International
GLA
Glasgow Intl
17h 22m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,330 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SLC
ABQ
Excellent 10.0

Friendly crew and on time flight

N/A

ATL
CLT
Excellent 8.6

Video access

Too hot, too crowded

ORD
CVG
Good 6.0

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

DFW
JFK
Excellent 8.3

I was surprised by the amount of snacks and drinks on such a short flight.

ATL
TPA
Good 7.0

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

Sun, Dec 23
LGW
London Gatwick
ORD
Chicago O'Hare International
24h 05m
Mon, Dec 31
ORD
Chicago O'Hare International
LGW
London Gatwick
9h 45m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,237 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
MAD
BOS
Excellent 8.0

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

BOS
MAD
Okay 4.6

The movie/tv selection was extensive

I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic.

MAD
BUD
Good 6.0

Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport

LHR
MAD
Poor 0.0

Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!

LHR
MAD
Good 7.6

The crew on board seemed efficient and friendl for this short 2.5 hour flight.

No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine.

Thu, Sep 27
LGW
London Gatwick
ORD
Chicago O'Hare International
8h 40m
Thu, Oct 11
ORD
Chicago O'Hare International
LGW
London Gatwick
28h 45m
Trip: 15 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 26 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

LGW
JFK
Mediocre 2.0

Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

JFK
LGW
Mediocre 3.5

new plane

horrible check in and boarding experience

JFK
LGW
Good 6.0

Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Thu, Oct 18
STN
London Stansted
ORD
Chicago O'Hare International
11h 20m
Tue, Oct 23
ORD
Chicago O'Hare International
STN
London Stansted
10h 35m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Sat, Dec 1
MAN
Manchester
ORD
Chicago O'Hare International
12h 16m
Sat, Dec 8
ORD
Chicago O'Hare International
MAN
Manchester
28h 55m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 11 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
FCO
LHR
Good 7.0

Pretty basic service.

The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

LGW
AGP
Excellent 10.0

A great flight Thank you

MAN
ORD
Good 6.6

Crew was very nice and accommodating.

This was a 9 hour day time flight and only tvs to share instead of individual tvs on the headrests.

JFK
LHR
Okay 4.0

I didn’t receive my bag and I lost one day waiting for it without going anywhere . Without any information about the delivery time . Very disappointing about that services , I even couldn’t change and I still waitingggg

LHR
SJC
Excellent 8.3

Premium Economy seating is very comfortable and the cabin service was excellent.

Despite the long layover, they managed to misplace one or bags at Heathrow.

Sun, Nov 4
LTN
London Luton Airport
ORD
Chicago O'Hare International
29h 40m
Sun, Nov 25
ORD
Chicago O'Hare International
LTN
London Luton Airport
24h 00m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Mar 13
LHR
London Heathrow
ORD
Chicago O'Hare International
13h 34m
Tue, Mar 19
ORD
Chicago O'Hare International
LHR
London Heathrow
10h 50m
Trip: 7 days
9.8ExcellentShow reviews
Overall 9.8 Excellent
Based on 4 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
JFK
LHR
Mediocre 2.0

They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone

MEL
HKG
Excellent 8.3

We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.

I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted

LAX
LHR
Excellent 9.3

Staff. Very couteous.polite. friendly.

Good.entertainment choices.

LHR
SEA
Excellent 9.0

Food and snacks!!!!!

LHR
ORD
Excellent 10.0

Very friendly and helpful staff! Food was very good too.

More leg room always desirable

Thu, Jan 17
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 45m
Fri, Jan 25
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 40m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

AMS
KEF
Good 6.0

The price

The delay

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Wed, Jan 30
MAN
Manchester
ORD
Chicago O'Hare International
12h 42m
Wed, Feb 6
ORD
Chicago O'Hare International
MAN
Manchester
29h 05m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 11 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
MAN
ORD
Good 6.6

Crew was very nice and accommodating.

This was a 9 hour day time flight and only tvs to share instead of individual tvs on the headrests.

FCO
LHR
Good 7.0

Pretty basic service.

The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing.

LHR
SJC
Excellent 8.3

Premium Economy seating is very comfortable and the cabin service was excellent.

Despite the long layover, they managed to misplace one or bags at Heathrow.

MAN
ORD
Good 7.0

No in flight entertainment on cross Atlantic is so 2005!

MAN
ORD
Mediocre 2.0

Nothing.. Absolute joke!! Called me once in the a.m to say my flight had been switched to a different airline completely and delayed by 2 hours. Luckily i went to same airport same time as orgininally planned. Upon arriving i was told i would be getting om a flight to Philly instead 1.5 HOURS EARLIER than my orginal flight. Therefore i was rushed and had no iternary, check in or information from both Kayak.com or Ba,Aa. Will not book with you again!! American Airline flight staff were very ignorant, rushed and rude. Horrible first experience.

Tue, Jan 15
LTN
London Luton Airport
ORD
Chicago O'Hare International
14h 35m
Fri, Jan 25
ORD
Chicago O'Hare International
LTN
London Luton Airport
14h 15m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Mar 16
LHR
London Heathrow
ORD
Chicago O'Hare International
27h 24m
Sat, Mar 23
ORD
Chicago O'Hare International
LHR
London Heathrow
14h 06m
Trip: 8 days
9.8ExcellentShow reviews
Overall 9.8 Excellent
Based on 4 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
LHR
IAD
Excellent 10.0

We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

There was nothing to dislike on this part of our trip with Virgin Atlantic.

JFK
LHR
Excellent 10.0

The flight felt so short, service was amazing, food was good. Great overall experience.

LHR
ORD
Excellent 9.3

Not much not to like about this experience except for cramped seating in coach.

LHR
ORD
Excellent 10.0

Very friendly and helpful staff! Food was very good too.

More leg room always desirable

LAX
BNE
Excellent 8.6

Lots of leg room, even in economy.

Entertainment choices were a bit sparse.

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