Find Cheap Flights to Piarco

Everything was great

I was 10 minutes late for the flight. People were still lined up to board and the customer service agent taking the tickets refused to accept mine and told me I would have to reschedule. Instead of allowing me to board in line with the other passengers, they choose to delay the flight by another 30 minutes to put in a request to pull my luggage from the flight. It would have been so much easier to just let me board. I've been a few minutes late before and have never been treated like that by any airline. Very disappointed in American Airlines.

I was 10 minutes late for the flight. People were still lined up to board and the customer service agent taking the tickets refused to accept mine and told me I would have to reschedule. Instead of allowing me to board in line with the other passengers, they choose to delay the flight by another 30 minutes to put in a request to pull my luggage from the flight. It would have been so much easier to just let me board. I've been a few minutes late before and have never been treated like that by any airline. Very disappointed in American Airlines.

I have been burned already flying this carrier but was pleasantly surprised by their efficiency. The crew was friendly. Agents were attentive and pleasant. Flight got in early. Baggage was not delayed. Food service was good. Very atypical to get a hot meal for a flight under 5 hours.

Not a very new plane. The captain was silent. I think passengers should at least hear from the captain. At least a welcome message.

Service was good and they served food...

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

On time departure, tasty meal, most accommodating & friendly crew.

Would be nice to be able to put your carry on close to you seat & not let passengers whose seats are in the rear of the aircraft & board first to put their carry ons in the forward part of the aircraft

food

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

took forever to board the flight!!!!

There was no blankes for economy class customers...this was very poor service

The customer service, food, movies, pilot and staff was just a pleasure!!!

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.