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Pros: "grumpy flights attendant"
Cons: "cramped seats"

Pros: "United preferred has great leg room. Entertainment is through app on your own device which worked perfectly."
Cons: "Snack and drink portion was a bit small. Took a very long time to get my bags and stroller after the flight. Didn't end up getting out of the airport until 2.5 hours after landing."

Pros: "love united"
Cons: "everything else"

Pros: "Not sure!"
Cons: "Crew service"

Pros: "The crew waited until everyone was boarded and we never felt rushed. We made it to our destination 15 minutes early. Very little turbulence. Nice new seats with TVs in the headrest."
Cons: "My car seats didn't arrive in baggage claim. They sent us with a couple of dirty loaners. I am waiting for them to contact us about ours. I did not appreciate having to pay to watch cable TV. The seating could have allowed for more leg room."

Pros: "Spacious seating, quickly boarded. Friendly crew"
Cons: "No entertainment, no food, snacks were really stingy."

Pros: "On time - smooth flight. Male flight attendant loved his job! Great personality and energy- nice to see!"

Pros: "Hassle free no pressure service"
Cons: "I loved it"

Pros: "The jet did not crash."
Cons: "Boarding, staff, instructions, overpriced everything"

Pros: "Efficient"
Cons: "Uncomfortable seating"

Pros: "Got their early."
Cons: "Took an extra 20 minutes to get our luggage as it came after everyone else's, of course."

Cons: "Having to pay for my luggage."

Pros: "Got in my seat and took off right on time. Courteous welcoming staff as we boarded and deplaned."
Cons: "The servers serving drinks and snacks, never smiled never said your welcome...maybe having a bad day? Sucks we have to pay to watch anything on tv. We pay enough at least let's us have two hours of entertainment."

Pros: "It was very good"

Cons: "Not accommodating"

Pros: "On time departure and arrivial"
Cons: "I reserved a window seat and I had a middle seat."

Cons: "Rude ticket counter staff."

Pros: "Same"
Cons: "Sane"

Pros: "Not much, the staff was ok."
Cons: "Boarding passes were a nightmare. Airline claimed we bought the basic ticket which doesn't allow you a seat choice, or boarding passes without a checked bag and there was no mention of this basic ticket upon the purchase. Then after you take off they explain you need the United app to watch their entertainment, but you can't download it without purchasing a $24. WiFi. They charge higher prices but act like a discount airline. My last trip with them."

Pros: "I fly about four times a year if not more. Always delays, missing my connections or running like a maniac trying to get to my connection. BUT. This was the first time in a very long time that I actually boarded on time."
Cons: "The crew members for some reason had attitudes. The two/ plus hours in the plane , not one cracked a smile..One,literally threw a tiny bag of snacks on my tray, which bounced off and she proceeded to step on them .... oh well. I'll take a not-so-nice hostess over delays and missing connections . Maybe I'll find an airlines that can give me both?"

Pros: "N/A"
Cons: "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."

Pros: "Departed on time."

Pros: "Free movies. Comfortable seats"

Pros: "They have always treated me right, love the direct tv and seats are super comfy!"

Pros: "I got to my destination safely."
Cons: "They gave us free tv to watch but my headphones didn't work in the jack. Even the pair they gave me didn't work. Also my flight was almost an hour late."

Pros: "Crew focused on safety first"
Cons: "Delay of taking off from newark, no service and no emtertainment on the plane from newark"

Pros: "Departed on time"
Cons: "Arrived early"

Pros: "Friendly staff. Flight was on time for departure and arrived 5 minutes early."
Cons: "No complaints"

Pros: "Great price, speedy flight"
Cons: "Don't remember having to be in lines for so long for reserved seats - awful technical delay (1.5 hrs)"

Pros: "Clean Aircraft. Fantastic Gate Agent."
Cons: "Flight boarded, no auxiliary power unit so no A/C in plane and Pilot unable to start aircraft engines. Stuck in aircraft away from gate for 30 min with no A/C. Finally moved to gate to wait for repairs and allowed to disembark. Flight 2 hours late to Orlando. Direct TV no audio in seat 11F entire flight and I WAS TRYING TO WATCH THE WORLD SERIES!"

Cons: "Late departure."

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "Too many deyas ,"

Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."

Pros: "nothing"
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."

Pros: "Crew members were very nice despite the delay they were able to bounce back with warm smiles"

Pros: "Great and on t time"

Pros: "flight was excellent"
Cons: "Monitor kept running commercials and a show i couldn't hear very annoying"

Cons: "A delay for one hour and 30 minutes. That Sucks"

Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."

Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"

Pros: "Nothing"
Cons: "Everything united Airlines sucks"

Pros: "Smoothly and on time"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

Pros: "Everything"

Pros: "Everything went off without a hitch."
Cons: "Great flight, and great entertainment. Too bad I was so tired that I slept for about half of the flight."

Pros: "Flight crew was great"
Cons: "Could not get the entertainment to work"

Pros: "Evrithin"
Cons: "Cofee"