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Cons: "It was fine...no complaints... crew friendly"

Pros: "Was my children’s first flight and they have them high fives at boarding and let them check out the pilot cabin. My kids were over the moon excited"

Pros: "It’s comfortable"
Cons: "Thank you"

Pros: "Captain handled the disaster well."
Cons: "The plane literally caught on fire and the whole cabin filled with smoke and I was unable to find a flight out afterwards. I want a flight voucher."

Cons: "Didn’t load my checked luggage in Boise"

Cons: "....."

Cons: "Delayed flight"

Cons: "Announcements via intercom too rushed, unclear and poorly pronounced. The speaker needs to pronounce each word, and the end of each word clearly."

Pros: "Everything went very well, no food or entertainment so can’t rate. Left early and arrived early, great flight"

Pros: "Everything was fine"

Cons: "Didn’t realize it was only a turbo prop. Too noisy"

Pros: "Everyone smiled, everyone helped, no hitches and I’m happy."

Pros: "Nice flight attendants...quick service for beverage."
Cons: "Plane was loud and small"

Pros: "Professional we will employees"
Cons: "Bag check fee. Southwest gives 2 free bags. Why can't you?"

Cons: "You cancelled our flight home in the middle of a Hurricane, so we can't check up on our cats or house. We will never fly with Alaska Air again, and I will make sure that absolutely everyone knows what you did."

Pros: "Everyone was so friendly."

Pros: "very nice,"

Cons: "our flight was cancelled the night before rebooked on a later flight which would cause us to miss our ferry and other connections they did rebook when I called, adding another connection, but only my husband was rebooked , not me so, I had to get a seat at the counter in Seattle to finish the trip everyone was very poliet"

Pros: "The people"
Cons: "The fact that my flight was cancelled and I was taken to a new airport... and had a 2 hour overlay I wasn't planning on."

Pros: "I was able to try a red wine from Walla Walla for free"

Pros: "Good service"
Cons: "Small plane"

Pros: "Friendly and very respectful staff"
Cons: "Nothing to complain about"

Pros: "Flight was on time, boarding was quick, crew was very professional, great first flight for my kids."

Cons: "No cranberry juice!"

Pros: "Complimentary IPA was very nice."
Cons: "Too cramped on the plane! Taking out 1 row and the arm rest against the window would help."

Pros: "Good beer! Smooth ride."

Pros: "Comfortable"

Pros: "I had to return to Portland for a medical emergency and the check in staff were awesome. They made sure that the change fee was waived and that I was okay. I felt that they were sincere and truly cared about my well-being. That cant be faked!!"

Pros: "It was fast."
Cons: "The crew was rude, it was so unpleasant"

Cons: "The crew was rude and would not let me use the restroom until they had finished ALL drink service. The two blond middle aged women that were working in the economy cabin."

Cons: "Worst landing I ever experienced"

Cons: "Nothing"

Cons: "I expect Alaska Air has made a tidy sum from passengers who have to rebook when they depart the gate early."

Pros: "Complimentary wine or beer is pretty cool."
Cons: "We like jets but the Q400 is still nice."

Pros: "The flight was fine."
Cons: "The many delays were a bummer. We were supposed to leave at 10:37 but there were several delays because of unknown mechanical reasons. I missed my niece's birthday party because of the delay. That was a bummer."

Pros: "Pilot did a great job with a lot of turbulence."
Cons: "Could not understand male flight attendant at all."

Cons: "flight cancelled"

Pros: "Staff were efficient & helpful. Flight was on time. Very smooth landing."
Cons: "Plane was noisy."

Pros: "Flight Attendant Cindy was so sweet and polite."
Cons: "Getting kneed in the back by the person sitting behind me."

Pros: "Arrived there quicker than the time that we were suppose to arrive"

Pros: "On time, good luggage return time"
Cons: "No food option (tho it was a short flight)"

Pros: "Small airplane"
Cons: "No food"

Pros: "Everything went perfectly. Great price."

Pros: "The captain kept us fairly informed on the issue. The crew mare a great effort to accommodate passengers with a snack and updates on connecting flight issues."
Cons: "I had to sit on a plane on the ground longer than my flight was supposed to take."

Pros: "Airplane was very quiet for a prop plane."
Cons: "Nothing really."

Pros: "Everything was great!"

Pros: "It is a very nice touch to be offered a complimentary beer. What a treat."
Cons: "The bathroom was not nice. No sink to wash hands seems unreasonable"

Pros: "Love Alaska and ANA. GREAT FLIGHTS."

Cons: "They sent my bag to Santa Barbara."

Pros: "I love the inflight entertainment"

Cons: "Use another airline"

Pros: "M"

Pros: "The seat wasn’t very comfortable"

Pros: "Everything"
Cons: "Yes"

Pros: "Everything"
Cons: "Everything was cancelled or delayed, missed connection are very common."

Pros: "Good first. Class seat"
Cons: "Lotsa turbulence, very hard to sleep"

Pros: "many movies"

Pros: "Greets you nicely, on time, caring staffs"

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Pros: "Straight to the point,easy,and convenient"
Cons: "Nothing yet"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Cons: "There was no entertainment at all, and pretzels are gross"

Pros: "Everything"
Cons: "None"

Cons: "Had to buy another ticket"

Pros: "They made a long trip comfortable with an excellent attitude."

Pros: "There are three meals during the trip."
Cons: "Not at this time."

Pros: "Comfortable and on time"

Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Pros: "Nothing"
Cons: "It wasn't Cathy Pacific operation."

Cons: "served snacks without drinks or at least water"

Cons: "The breakfast, no hot meal just sugary food."

Pros: "NA"
Cons: "NA"

Pros: "Everything"

Pros: "It didn't take long for anything."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"

Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."

Pros: "Great entertainment system at each seat"

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Pros: "everything ran like clockwork"

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"

Pros: "same as above"

Pros: "everything"

Pros: "Excellent"
Cons: "Excellent every one make the trip a very pleasant experience ..thank U and pilots amazing ."

Cons: "Terminal at LAX requires a bus."

Pros: "Same as above."
Cons: "Same as above"

Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."

Cons: "The delay"

Pros: "Nothing"
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."

Cons: "Departure to late hard to get other fly conection ."

Pros: "Service, clean aircraft, I felt AA cares about me"
Cons: "Changing gates before boarding"

Pros: "Business Class seat"
Cons: "People using forward lavs"

Cons: "It was delayed for more then an hour."

Cons: "Practically no food was served."

Cons: "No one at baggage claim to answer questions. Flights Not listed on carousel monitors. Packed baggage claim , Chaos , no employees to assist."