Book Ace car rentals at Orlando Airport

Reviews

Recent reviews

Traveler rating

Wonderful

22

Very good

16

Good

2

Okay

14

Fair

8

Mediocre

0

Poor

87

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car was cleancustomer service

car availablegreat price

get the carcar was dirty

shuttle from the airportnever rent

friendly staffcredit card

car insuranceeven though

4.0

Drop off was a breeze. Car was decently clean. Pickup the sales woman explained that I needed liability insurance for $100 for my rental because it was FL state law. I explained I carry my own insurance and I would be covered for rentals as well as my credit card coverage. She explained no it doesn’t work like that and made me sign up for the liability coverage. I late called back and complained and someone removed it thankfully but it was confrontational in the lobby while picking up my rental.Reviewed Sep 20 2024

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2.0

When you make the reservation, they don't give you the real price, they deceive you. They also don't give you the vehicle you reserved.Reviewed Sep 18 2024

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2.0

This booked was cancelled previously.Reviewed Sep 6 2024

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6.0

Incredibly long wait to pick up car. Car was otherwise nice and drop off easy.Reviewed Aug 16 2024

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2.0

Except for a “Karen” at the front desk, the associates are really kind. The shuttle drivers are great, but there are hidden fees everywhere, and you need to add two hours just to get into their parking lot and wait in a super long line for your car. I don’t recommend this place and won’t use it again.Reviewed Aug 9 2024

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2.0

First of all, you never told me where to pick. I guess I never read the emails, but you never told me where to pick up the car so when I got to Florida airport, I tried to reach out to you and there’s no nowhere to call and it was voice automated is my first time to run from you guys so it be nice to receive a phone call the day before or two days before to tell me where to pick up the car And I thought it was actually gonna be easy to pick up the car at the airport that would be easy, but I am new to renting cars so it would be nice to get feedback but I’m hoping that you guys could reimburse me the $90 for fee but if you can reach out to me, my number is 9175181031. I never got the car so how can I know? I’m not computer savvy on the computer so having to rent with somebody else but going forward I think I know it’s on my part but should’ve reached out to me. I’m renting a car from you pick up and drop off so it’s not nice to know. It’s a 50-50 thing.Reviewed Jul 23 2024

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2.0

Shuttle did not come. No one answered the call.Reviewed Jun 29 2024

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2.0

Bottom feeders. Swindling every penny they can. And going as lying about the toll roads in order to get me to pay an additional $77 which ended up being 1/3 of the total cost and I didn’t even need to add it to the rental. Very greasy company. And had a thug blocking the exit with a van to check paperwork. Very uncomfortable experience. And the deposit was $500 instead of the $300 that is clearly stated online.Reviewed Jun 20 2024

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6.0

Good Efficient service; I didn't care for Ace not being on airport property thoughReviewed May 20 2024

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2.0

We got a nice van from Ace and it had everything is was supposed to, but the price didn't end up being what we were originally quoted. We expected taxes and fees, but the agent added a CDW charge when we rented it even though we said we declined insurance because our auto insurance already takes care of that. When we picked up the van, he explained they would hold our credit card number for incidentals, so I signed the paper not really knowing what the CDW charge was. Later I found out it was for daily collision protection, even though we had declined that. When I asked for the charge to be removed they told me I had to write to the manager. I wrote him twice and never even got a reply. The other negative experience we had was getting picked up by the shuttle at the Orlando airport. We were told the shuttle comes around every 25 minutes, but we waited for 70 minutes before the shuttle came, after I had called the rental office 3 times.Reviewed May 17 2024

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2.0

Car was nice.. staff could not speak English very well and were hard to understand which resulted in me not being able to communicate with them after they told me I damaged the car which I did not and they were keeping my deposit.Reviewed Apr 13 2024

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10.0

Good price, new car, friendly team.Reviewed Apr 13 2024

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• How much does it cost to rent a car from Ace at Orlando Airport?

  On average a rental car from Ace at Orlando Airport costs $35 per day.

• What is the most popular rental car from Ace at Orlando Airport?

  Standard (Ford Escape or similar) is the most frequently booked rental car type from Ace at Orlando Airport.

• Where can I find Ace car rentals at Orlando Airport?

  7855 North Frontage Road is the closest Ace rental location to Orlando Airport. The telephone number for this location is +1 407 588 0018.

• Does Ace offer shuttle or airport pick-up services from Orlando Airport (MCO)?

  No (According to our data)