Reviews for Ace in West Palm Beach
- All reviews 100%
Feb 22 2017
Pros: The paperwork went fast and efficiently. They were ready for us.
Cons: We didn't know we had to call for our ride to the rental agent.
Feb 14 2017
Pros: I had to extend a couple of days and they made it painless and reasonable.
Cons: Had no idea that I was supposed to call for airport pickup - as opposed to waiting on drive by shuttles. I don't recall seeing this info when I made the reservation. Also, just telling someone that the car holds 5 passengers and two bags does not really give much of a feel for the type of car you will get. I fault Kayak for this as although it was technically accurate ( 5 people and two bags in a Hyundai Accent - really ) I consider it misleading.
Feb 1 2017
Pros: Quick and easy pick up, friendly and prompt service at the counter, nice car, personable sales people. Terrific experience. You would be my first pick next time!
Nov 7 2016
Cons: Waiting for pick up after having to call for ride