Reviews for Dollar in West Palm Beach
- All reviews 100%
Feb 20 2017
Pros: The drop off was effortless. Great service to get me to airport (shuttle).
Cons: Questioned about the scrstches, but told the truth and they believed me. There was no problem.
Feb 18 2017
Not the price as advertised
Pros: The car was great.
Cons: They tried to upsell me with very little thing and weren't quite clear on what those things cost. They initially tried to sell me so much that the price was four times what my reservation had been.
Feb 10 2017
I will be more careful next time.
Pros: The price.
Cons: I went to pick up my vehicle and then it was explained to me that I needed to show my flight itinerary which I didn't have cause I wasn't flying anywhere. I simply was driving to GA. Needless to say, I never got to rent my vehicle. AND I was charged $18 for the insurance for the rental car that I never had. I need to get my refund but I wonder how long that is going to take.
Feb 7 2017
Pros: Car was very clean and nice. The young man that helped me with the return at about 4:00 a.m. was very pleasant and efficient.
Cons: I had a car reserved. Took the shuttle to the rental lot. No problems. Went inside and I had to deal with an agent via video feed on a kiosk machine. Took 15 minutes to get connected. Finally, a human came over and helped - she was good - everyone else stood around talking to one another. The "interview" with the video agent was long and awkward - spent way too much time trying to sell me on extras. I was glad to get that finished. I think the video agents are a stinky idea.