Reviews for Hertz in West Palm Beach
- All reviews 100%
Dec 6 2016
Pros: Car was not at PBI and local office was closed
Nov 14 2016
Pros: Location at airport advertised with low rate. Once there I learned there are three locations advertised next to airport with different rates. The location I had picked to book was farther to airport than the once I show up to pick up the car. Deceptive advertising to confuse the customer into booking thinking the low rate is the once next to airport. But it is only one of three (at various distances) advertised as next to airport.
Cons: Herts should refund the difference between the rate I booked and the rate I was charged.
Sep 25 2016
Efficient but abbreviated options
Pros: Incredibly quick and efficient process
Cons: Reservation was made for wrong Palm Beach location. Unable to add Hertz Gold number to identify the issue.
Sep 19 2016
Worn down rental car
Cons: Car did not feel clean and was dirty on outside. Smelled as if it had been used by a heavy smoker.