Reviews for Avis in West Palm Beach
- All reviews 100%
Mar 21 2017
i reccomend Hertz or any other company but AVIS
Cons: I arrived at the drop off in West Palm Beach at 8pm. They closed at 6pm. I returned at 8am to drop off car. I asked if they were charging me for another day. No answer from AVIS employee. She walked away and came back and handed me a bill. I told her I would keep the car until 5pm which was the official drop off. She said it was too late and refused to give me back the keys. She charged me $295 for the second day even thought the receipt showed an additional day at $127. I called customer service and they said they have nothing on their end indicating a price for an additional day. I will settle the matter in small claims court because their corporate greed is disgusting.
Feb 28 2017
Pros: Paperless pick up Cleanliness and comfort of car
Feb 7 2017
Cons: No explanation was given to me regarding charges. I picked up the car in Fort Lauderdale around 9AM. I dropped off the car in West Palm Beach the next day around 930 AM. I was charged an extra thirty dollars for not returning the car within 24 hours. Even though the reservation clearly stated the drop off time was the next day at 10am.
Dec 28 2016
Could have done more at pick up
Pros: Nice car, decent price for holiday weekend rental.
Cons: The human interaction could have been better. A little explanation of how the push button works would have been nice. The car was parked in a different spot than indicated which made it slightly confusing whether or not it was the right car to leave with.