Reviews for Payless in West Palm Beach
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Aug 21 2016
front desk person needs a lot more training
Pros: no counter inside airport so walked out to shuttle bus area after about 7 minutes called local Payless telephone number and they only had 1 agent working and 1 driver. He said the Payless bus would be by in less than 13 minutes. Then i noticed the word Payless on a Budget Bus which they co-share with Payless. The BudgetBus goes by about ever 1 or 2 minutes. Agent printed out contract for the $35 more than e-mailed quote. I had to sign contract taking gas option. But he said if i filed the car with gas before returnig the computer would take the $35 off. Returned it full but was charged anyway. Budget takes the return and give you the receipt for Payless before 7AM. When at airport filed a claim with Payless 800 number after getting ring and ringing of the local #. After reaching local they blamed computer glitch and corrected the bill. do it wright the first avoid Payless it not worth a few dollars.
Jul 11 2016
Cons: They are thieves. They over charged and would to print the details. Tricked you to accept extra charges. No happy at all with the service
Jun 13 2016
Return to PBI
Pros: Dropoff convenience
May 10 2016
Unfriendly staff, would NOT rent here again.
Pros: Friendly shuttle driver to Payless.
Cons: Front desk staff VERY rude and not friendly. Price was much higher than anticipated and she was not very willing to discuss why this happened. She did also not give any direction to help me find my car. Also, when picking up my car there were several extra charges that were NOT shown on my original booking. Car ended up costing 130$ more than anticipated. I would not use this company again.