Reviews for Enterprise in West Palm Beach
- All reviews 100%
Nov 28 2016
Didn't have my reservation???
Cons: Enterprise didn't honor my kayak reservation. I had to book another car and paid almost $100 more than I was expecting.
Nov 28 2016
Pros: Brand new car! Excellent customer service. East fast car check in and pickup. Even offered me a ride back without me even asking! Hertz never did any of these. Every car I've rented with Enterprise has been perfect! Every car I've rented from Hertz has had problems! (Tire blowout, smokey interior, etc etc). AAA++
Cons: Hard to find location at airport, couldn't even find it with man on the phone, Google has incorrect location, but apparently they are in process of moving so that is in progress, understandable. I'm sure this will be corrected.
Nov 27 2016
Pros: Airport drop fee was waved.
Cons: Reserved car was not available when I arrived.
Nov 21 2016
Pros: Customer service very nice. Tried to be very helpful.
Cons: Car was not ready. We had to wait over 45 minutes, with three other customers for a car. I made the reservation for 12 noon and we didn't leave with a car that the seats had stains on it, until 1:45. We had a meeting in Palm City that we had to rush to. The staff very accommodating.