Pros: Excellent service and staff all the way from Heathrow to Los Angeles.
Cons: Got my seat assignment wrong after I paid additional fee for it
Oct 12, 2016
Air New Zealand is a Fabulous Airline
Pros: Maybe I'm use to subpar American airlines but I was pleasantly surprised by the good food, high functioning tvs, and pleasant staff.
Oct 11, 2016
Inflight service co-ordintor
Shelly To be fired from New Zealand airlines
Cons: I will nvr take this airline.. racist
Oct 06, 2016
I will not use kayak again- gouging airline!
Cons: I will not use kayak again, because they used this terrible gouging airline that we did not know we were using for our flight. We had to change the flight date of our sons trip and they wanted to charge us $350 to change the flight and then with the difference in the flight it was gonna cost us $530 on top of that. The total for our flight was going to cost us $880! We found a brand-new flight with another company for $670! It is disgraceful! I will never use KAYAK because they used this airline and they don't let you know it! we never got our money back for the flight we did not use. It was a hard lesson learned. Whole thing
Oct 06, 2016
Pros: I liked the video console. Loved the wine. Everything was great.
Cons: Wish all seats in economy could have a footrest. Sleeping on a long flight is very uncomfortable without one.
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.