Mediocre at best
Pros: Good entertainment system but it needs servicing. The USB port was blocked and we couldn't use seat chat or screen share.. Not good for a long flight.
Cons: The seats were unbelievably tight for a flight of this duration. I'm small. We purchased the economy plus seats hoping that there would be a bit more room. There wasn't, so it was a waste of $100 each way for the two of us. We had much more leg room on our US domestic flight. Flight attendants don't appear to like their jobs very much. They were overly stern and impatient with passengers. Reminded me of the nuns in Catholic school growing up. Do they have any idea how uncomfortable the passengers are when we are packed in like sardines? Finally, the food isn't anything like they described and they served diet portions it seemed. I'm at a loss for why this airline was rated so highly