7.6
Cons:When we picked up our car, fortunately before we left the lot, we noticed that we had been given a car with an almost flat tire. Alamo quickly put us in another car, but it wasn't until after we left the lot that we realized we were given a car without a full tank of gas. This location doesn't seem to pay attention to details.Reviewed Jul 2 2017
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10.0
Pros:Nice car.Cons:We were upgraded automatically. We wanted a car that got good mileage and car got 30 miles to a gallon but it used premium. We were in California so it got expensive.Reviewed Jun 21 2017
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9.6
Good Price, Good Service, and No Complaints!Pros:See the headline.Cons:Wish it had GPS, but had our own.Reviewed Apr 23 2017
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8.0
Pros:The check in and check out was very efficient. Very friendly staff.Reviewed Apr 18 2017
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7.6
Pros:Clean carCons:Miscommunication with the local office and remote information staff. I was told there would be no fee for dropping off the car an hour late but instead I was charged an extra hour plus a day official insurance fee and the excuse was that the 1-800 help line does not always have information reflective of each rental site's policy, which should not be the case! What's the point of getting misguided info?Reviewed Apr 17 2017
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9.2
Pros:Jeep suvReviewed Apr 9 2017
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10.0
Pros:No problems what-so-ever. Reservation was easy, pick up was easy, drop off was easyReviewed Apr 7 2017
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2.0
Rude , IgnorancePros:I loved loosing $80 and being hung up on ! Just what I should've expected yeah ? You should expect the "Alamo" service and treatment if you call them.Cons:They were so rude I canceled my reservation And , I was unable to get my $80 worth of insurance back so that was a big waste so rudeness and cost me $80 ..... y'all run right over there.Reviewed Mar 30 2017
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8.8
Pros:New clean carCons:Desk representative tried to push insurance coverage myltuple times even when I repeatedly said I had primary coverage on my CC. Finally desisted.Reviewed Mar 28 2017
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5.6
4 wheel drive scamCons:I paid extra for an SUV just so I could have 4 wheel drive. We didn't need a car that big, just needed the 4WD for the mountains. We went to pick up the car and were told that all of their SUV's were 2 wheel drive unless you paid extra- like $190 extra. That is more than the cost of my rental to begin with! I didn't even realize you could purchase SUV's without 4WD. Such a scam.Reviewed Mar 27 2017
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10.0
Pros:Very quick and easy. The car was just as we requested.Reviewed Mar 25 2017
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9.6
Cons:I really wish drop off fees weren't so extreme. Otherwise, a good rental.Reviewed Mar 16 2017
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