Find reviews that mention:
8.0
Pros:Like most airports long lines and only 1-2 staff members. Certainly not as bad as HERTZ but plan on a 30-60 minute wait to get a carReviewed Jul 8 2021
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2.0
Pros:We were able to pick up a vehicle that fit 6 people on time.Cons:They didn't have our reserved vehicle, so they made us take a HUGE vehicle and charged us $50 more per day (we rented for 6 days, bringing our total to $400 more than we had agreed to pay in our reservation.) We didn't want to drive a vehicle that big, but had to do this or make our grandchildren wait at Thrifty for an hour to an hour and a half or more for a vehicle that we reserved to be turned in. We also felt abused as they didn't tell us about this pricey upgrade until we denied buying their insurance.Reviewed Jun 30 2021
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4.0
Cons:I was quoted the cost was $365 and prepaid for the car. Upon pickup I was charged an additional $150 for taxes and fees that I believed were included in the quote. The woman at the counter could not show me what the $365 original charge included because it was booked by a 3rd party. Rentalcars.com did not breakdown the charges. The lady at the Hertz/Thrifty counter was not very friendly either. I feel this was false/misleading advertising. I will not be using rentalcars.com or Thrifty again.Reviewed Jun 14 2021
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6.0
Pros:Car selection, prices.Cons:The pickup took almost an hour.Reviewed Jun 14 2021
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10.0
Pros:Exceptional service when I returned the car.Cons:More agents at the pick up counterReviewed Jun 5 2021
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6.0
Pros:drop off good. car cleanCons:Long wait to pick up car. Representatives at counter closed station before taking care of us. Hertz rentals cut in line. We were diverted to Hertz counter and there was a long line. People renting from Hertz rather than Thrifty were seen ahead of us, even though we had been waiting >20 minutes. Worker at counter closed his station and left rather than take care of us. So waited some more.Reviewed Jun 2 2021
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10.0
Pros:YesCons:NoneReviewed May 30 2021
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6.0
Pros:The clean Hertz counter and the friendly attendantCons:I rented AN AMERICAN CAR!!! When I got there, all they had was a CRAPPY Korean car ( 2 of them) and no AMERICAN car. You should be ashamed of being in AMERICA and not stocking American cars. Why buy foreign cars and help their economy. REALLY SUCKS!!!!!!!Reviewed May 10 2021
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6.0
Pros:We came at 10:00pm ,nobody helped or checked the car, eventhough they told me that it is open until 10:30 pm.Reviewed May 8 2021
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10.0
Pros:Wonderful car. Great priceCons:The wait to pick up was horrible. Super longReviewed Mar 28 2021
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10.0
Pros:Staff was helpful. I actually had to extend the rental and that was easy.Cons:Nothing.Reviewed Dec 31 2020
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2.0
Cons:No one was there to assistReviewed Dec 21 2020
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