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2.0
They never gave me the car. Bad peopleReviewed May 18 2023
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10.0
Got my MustangReviewed May 5 2023
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6.0
Really bad service at Oakland airport. Do not recommend locationReviewed Apr 20 2023
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8.0
The line up for rental was ridiculous Return was fast and efficientReviewed Mar 7 2023
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4.0
Took 2-3 hours to pick up the car with a very long line at Oakland airport.Reviewed Jan 5 2023
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10.0
The one thing that made this rental worth the time of submitting a review was the agent at the rental center. He was exceptional.Reviewed Nov 17 2022
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8.0
The car was nice. Too expensive for the collision damage waiver $24. Then all the fees which isn’t budget’s fault.. would also be nice if someone showed me how to use the car featuresReviewed Nov 10 2022
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10.0
The agent at the pickup counter was delightful, friendly and expeditious. Same for drop off experience!Reviewed Oct 23 2022
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2.0
The lied me. The agent sold me an upgrade that I didn't want. He didn't tell me anything about the upgrade, he just said that there was an error that would be solved when I return the car. Surprise: there wasn't any error and they regret to return the money because I signed the contract (that wasn't well explained). It's a scam. Don't rent a car here or in avis.Reviewed Oct 20 2022
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2.0
We didn’t like your service I will never do it againReviewed Oct 5 2022
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10.0
The customer service rep was very pleasant and helpful - I think her name was Trina .. complements !!Reviewed Sep 6 2022
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10.0
We had a staff member in the Portland Aiport (PDX) Budget rental car return team whose name I don't know, who went the extra mile and helped us get an Airpod that had gotten stuck way down in a seat out. Because of his work we did not have to replace the Airpods.Reviewed Aug 18 2022
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