10.0
Great service!Pros:Great service! Everyone was helpful and friendly! And it was a short drive to In n Out to start off a west coast trip right!Reviewed Jul 24 2017
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10.0
Clean and worry freePros:Car was clean and problem freeReviewed Apr 4 2017
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10.0
Flexible drop off chargesPros:Enterprise waives one way drop-off charges if you do not drop at an airport location. This saved us nearly half of the cost.Reviewed Mar 13 2017
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10.0
Pros:Superb Customer service. Ny was particularly excellent.Reviewed Mar 6 2017
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5.2
Car was great. Service at pick up desk was too pusPros:Once I was able to get past the pushy clerk, who kept trying to up sell me on the rental, the agents in the lot were efficient and friendly.Cons:Pushy desk clerk (Matt I think) kept trying to up sell me on upgrading my rental and adding unnecessary extras. Very annoying and off putting.Reviewed Jan 9 2017
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10.0
Very efficient!Pros:The staff know what they're doing. They had me in and out for both pickup and dropoff in a matter of minutes. Also, the fee was exactly as expected. No hidden charges. Which is WAY more than I can say for Budget rentals (avoid that place like they have the plague).Cons:Nothing.Reviewed Jan 4 2017
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6.0
Great service, uncomfortable car.Pros:Customer service at the airport was great, very helpful and friendly. They also moved us through pretty fast even though it was holiday travel week.Cons:The car wasn't comfortable. They were out of the type of car we had rented so moved us to another type that wasn't comfortable at all. They promised a discount for the change but the receipt wasn't clear when we returned the car. Traveling with children during the holidays and catching a flight out meant I now have to call to try and iron it all out. Overall a good experience.Reviewed Jan 2 2017
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10.0
Great servicePros:Fast, easy, great customer service. It was worth spending the extra cash for meCons:Pricier than some of the other companies but was worth it in the end.Reviewed Nov 8 2016
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8.4
Enterprise, Oakland, CAPros:Friendly customer service and reasonable pricing.Cons:Interior could have been cleaner.Reviewed Nov 7 2016
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9.2
Very Good!Pros:Both employees were very friendly and helpful. They made us feel very welcomed and answered all questions without hesitation. Two very fine representatives for the company.Cons:Can't complain. Maybe just a quick vacuum and wash would be a plus.Reviewed Oct 24 2016
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10.0
Unexpected Delays in the RainPros:It was raining when we arrived to pick up the car. The car still needed to be cleaned on the inside from the previous driver, so since it was taking a while, the agent offered us an upgrade at no extra cost to us. Enterprise compensated us for the time delay.Cons:I can't really think of any part of this automobile rental experience that I didn't like.Reviewed Oct 17 2016
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10.0
Pros:The staff was very friendly and the service was fast.Reviewed Sep 2 2016
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