Find reviews that mention:
4.0
Waited over 2 hours to get car even though I confirmed reservation day beforeReviewed Jan 19 2023
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4.0
unfriendly service, hidden costs, fees etc., the usual rentals car experience. paid 100% then kayak was ‚suggesting‘ in the endReviewed Sep 20 2022
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2.0
Customer service was very poor and in helpful. Extremely rude .Reviewed Sep 11 2022
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1.9
They tried to give a old van in horrible shape Then they said I didn’t return the van and started charging 1000 per day ScaryReviewed Jul 11 2021
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2.0
Cons:I could have been told about their policy of requiring a flight number to bookReviewed Mar 23 2021
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9.2
Pros:Drop off staff in Modesto was really nice.Cons:Car rental companies consistently want to up sell, and push their own insurance.Reviewed Jul 24 2020
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5.6
Pros:Clean carReviewed Sep 2 2018
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4.0
Car smelled like smokePros:Apple CarPlay in the vehicleCons:The car smelled terrible. When I told them upon check in, they didn’t careReviewed May 28 2018
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2.0
Dirty car and tagged with profanityPros:N/ACons:Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.Reviewed Sep 12 2017
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4.4
Mis sold insurancePros:Slick systems and carCons:Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.Reviewed Aug 20 2017
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8.0
Pros:manager was very friendly and accommodatingCons:tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....Reviewed Aug 17 2017
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9.2
Pros:Kia forte was perfect for the two of us with 4 bags.Reviewed Aug 16 2017
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