Find reviews that mention:
2.0
Cons:I could have been told about their policy of requiring a flight number to bookReviewed Mar 23 2021
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9.2
Pros:Drop off staff in Modesto was really nice.Cons:Car rental companies consistently want to up sell, and push their own insurance.Reviewed Jul 24 2020
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5.6
Pros:Clean carReviewed Sep 2 2018
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4.0
Car smelled like smokePros:Apple CarPlay in the vehicleCons:The car smelled terrible. When I told them upon check in, they didn’t careReviewed May 28 2018
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2.0
Dirty car and tagged with profanityPros:N/ACons:Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.Reviewed Sep 12 2017
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4.4
Mis sold insurancePros:Slick systems and carCons:Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.Reviewed Aug 20 2017
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8.0
Pros:manager was very friendly and accommodatingCons:tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....Reviewed Aug 17 2017
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9.2
Pros:Kia forte was perfect for the two of us with 4 bags.Reviewed Aug 16 2017
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4.4
Unhappy CustomerCons:Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.Reviewed Jul 22 2017
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8.8
Pros:Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.Cons:They charged $50 for rental of the car seat. : (Reviewed Jul 11 2017
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10.0
Cons:Excellent service but pricing could be more competitive.Reviewed Jul 5 2017
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2.0
Pros:Easy to useCons:PriceReviewed May 16 2017
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