Find reviews that mention:
8.0
Pros:Prices were fair, convinceReviewed Dec 23 2019
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7.2
Cons:BUR desk was understaffed. FAT staff was, well, lazy. At drop-off an Avis guy Ian paid to stand there and tell you you have to record your own mileage and fuel and walk in to the terminal to check out and get a receipt. The lady at the desk seemed put out that I already had the mileage and fuel so she couldn’t send me back to get it. Not a good look.Reviewed Nov 9 2019
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8.0
Pros:Staff at pickup were really helpful. Drop off employee was abrupt and very unfriendly.Cons:Car windows on inside were dirty and some trash from previous rental was still in the car. Disappointing. Also cost to drop off at different location was very steep. Dissapointed.Reviewed Aug 19 2019
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2.0
Cons:First my reservation has one type of car because they don't have the car I ordered second the price change completely none release the vehicle to you you have to look for it third gas meter completely different than what in the paperwork Says and they want $10 basically for gallon I'll never come backReviewed Jun 26 2018
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10.0
Pros:Great customer service!Cons:No problems at burbank pick-up.Reviewed Dec 16 2017
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10.0
Very good experiencePros:We had a great rental experience for our vacation. Received a brand new Chrysler mini van that was comfortable and roomy. The staff was pleasant and helpful. Price was excellent. Would definitely use Kayak and Avis again.Reviewed Aug 14 2017
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4.0
Car wasn't thoroughly checked throughCons:Few things: 1. Rear view mirror was removed and was placed in the back of the car. I lost 45 mins of my day trip looking for the missing mirror and eventually drove over to the Avis desk to help reinstall it back to the center of the window. 2. There was some weird paste-like substance on the little side compartment on the drivers door. Gross.Reviewed Jul 31 2017
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10.0
Excellent ExperiencePros:Easy, quick and courteous staff as well as a great vehicle!Cons:Hard to find.Reviewed Jun 16 2017
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2.0
Bait SwitchCons:Quoted us $79 for the airport pick up and return. Ended up paying over $200Reviewed May 2 2017
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10.0
Pros:Very fast drop off, although she checked on everything! Very nice womanReviewed Apr 28 2017
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10.0
Pros:ExcelentReviewed Dec 28 2016
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2.0
Pros:I'm a tourist, they asked me for a credit card! Someone should tell them that no tourist has a credit card I missed my hotel reservation bcz I didn't take the carReviewed Aug 4 2016
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