Book Thrifty car rentals at Burbank Bob Hope Airport

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2.0

Total rip-off! For our drive back to San Francisco, we rented a car for 5 days. The make and size of the car was unimportant to us, which is why we chose a "Supplier‘s Choice". However, we wanted a gasoline car and NOT an electric car. So we transferred a deposit of $180 before the trip (in the confirmation email we just had to pay a pick-up balance of $85.13). When picking up we had our big surprise. According to Thrifty, we have selected a Manger Special, behind it is an electric car that is not apparent to a renter. Only a „C“ in the Car Rental Confirmation Number that is the evident according to Thrifty employees. An upgrade to a gasoline car cost us $30/day (cheapest option, initially the employee wanted to sell us an SUV for $65/day). In addition, we had to book an insurance, otherwise we would not have gotten the car (additional 125$), although we are already sufficiently insured in Germany. For the rental car that we had previously rented with friends, this was not necessary. After we were already completely overcharged, we accepted a „Vehicle license fee“ of 7.65$, but totally unnecessary for the highway 1 drive back to San Francisco (what he know already by our discussions). The whole thing cost us then 470.37$ (instead of 85.13$). We won‘t accept it, but we had no other choice as we booked already the entire trip back to San Francisco! Never again will we rent a car through KAYAK or Thrifty. Note at the end: The employee only meant that many fall for this trick and end up accepting an expensive upgrade!Reviewed Aug 29 2023

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2.0

I made the reservation and when I got there, they told me they could not honor it. Really sucks.Reviewed Jul 23 2023

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8.0

Fine, no issues, should be asked if you want an electric vehicle if travelling long distance, as we would have opted for a standard vehicle as we lost time in stopping and charging that wasn’t accounted for in our tripReviewed Jun 30 2023

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4.0

We forgot something valuable in the car and we’re given the runaround to get it back. We were told they didn’t find it and were even questioned that we may have left it elsewhere - by the manager of all people - only suddenly item appeared when we demanded to see video footage. Be your own advocate!Reviewed Oct 30 2022

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2.0

A) i needed it in LAX B) car had been previously wrecked and repaired wrong so the dashboard would indicate many errors at night time (regarding several safety sensors) It only happened at night. Not visible damages As a result ouldnt drive it at nightReviewed May 21 2022

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7.9

On pickup, nearly every car was gone and there was only a single person working the booth for Thrifty and Dollar. He was doing a great job but it was taking about 10 mins per person, so took about an hour waiting in line. On the plus side, when I dropped off the car I accidentally left something in the passenger seat. The person manning the dropoff went back multiple times and searched thoroughly and found everything I had left. He was careful, thoughtful and great!Reviewed Aug 25 2021

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4.0

Cons:My main complaint is with the billing process. It was written in my confirmation that "Thrify charged the total cost of this reservation ($85.25) to your credit card today." However, when I picked up the car I was charged an additional $21.17 in miscellaneous services charges and taxes. I have rented cars and purchased flights through Kayak for many years and have never before experienced this "bait and switch" technique. I don't know if this scam was the fault of Kayak, Thrifty or CarRentals.com but suffice to say, I won't be using any of these companies again. If I can't trust you to quote me a fair price, then we can't do business with each other.Reviewed Apr 18 2021

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4.0

Pros:Good price, easy drop offCons:the car they gave me had large scratches in the paint. They offered to upgrade for an 80% price increaseReviewed Jan 20 2021

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8.4

Cons:The outside of the car was dirty.Reviewed Feb 19 2020

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10.0

Pros:easy pick up and drop offCons:pricingReviewed Jan 28 2020

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10.0

Pros:Friendly staff, great service.Cons:nothingReviewed Jan 25 2020

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10.0

Pros:Sales associate very knowledgable and very helpfulReviewed Nov 5 2018

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• How much does it cost to rent a car from Thrifty at Burbank Bob Hope Airport?

  On average a rental car from Thrifty at Burbank Bob Hope Airport costs $59 per day.

• What is the most popular rental car from Thrifty at Burbank Bob Hope Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Thrifty at Burbank Bob Hope Airport.

• Where can I find Thrifty car rentals at Burbank Bob Hope Airport?

  2627 North Hollywood Way is the closest Thrifty rental location to Burbank Bob Hope Airport. The telephone number for this location is +1 877 283 0898.

• Does Thrifty offer shuttle or airport pick-up services from Burbank Bob Hope Airport (BUR)?

  Yes