Reviews for Avis in Burbank
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Dec 16 2017
Pros: Great customer service!
Cons: No problems at burbank pick-up.
Oct 9 2017
Cons: Customer service is horrible on the phone Supposed to pick up the car at Burbank downtown but no one is there
Aug 14 2017
Very good experience
Pros: We had a great rental experience for our vacation. Received a brand new Chrysler mini van that was comfortable and roomy. The staff was pleasant and helpful. Price was excellent. Would definitely use Kayak and Avis again.
Jul 31 2017
Car wasn't thoroughly checked through
Cons: Few things: 1. Rear view mirror was removed and was placed in the back of the car. I lost 45 mins of my day trip looking for the missing mirror and eventually drove over to the Avis desk to help reinstall it back to the center of the window. 2. There was some weird paste-like substance on the little side compartment on the drivers door. Gross.