Reviews for Avis in Burbank
- All reviews 100%
Oct 16 2016
Cons: Kayak allowed me to book a car for pick up at 4pm when the Avis location closed at 4pm. I arrived at 4:30 and had to *beg* to get a car.
Aug 4 2016
Pros: I'm a tourist, they asked me for a credit card! Someone should tell them that no tourist has a credit card I missed my hotel reservation bcz I didn't take the car
Aug 3 2016
Pros: The SUV drove fine.
Cons: After being told my reserved mid-sized car was not available, I was offered the Toyota RAV4 for the same price. After leaving the airport and arriving at my destination, I discovered the dashboard was coated with dust and there was quite a bit of dog or cat hair in the rear of the vehicle. Upon returning it, the agent apologized and indicated he would not charge me for the alleged hourly overage I'd incurred.
Apr 28 2016
Who thought a 15 passenger van could drive so well
Pros: For a giant van, this thing was incredible. Hauled 10 people and tons of luggage few hours from Burbank to rural town in California for a wedding through winding, inclined roads. Handled great.
Cons: When i refilled fuel tank, the gauge made it look like i was about 1/8 of a tank short - even with topping off. Avis didn't charge me though when I explained how I just filled it up.