Find reviews that mention:
2.0
I booked. Went to get my car and they had no cars.Reviewed Dec 28 2022
review from![kayak]()
2.0
After getting confirmation the day before, Hertz says my prepaid rent a car was cancelled. Had to payReviewed Sep 21 2022
review from![kayak]()
2.0
Hertz said there was no car available for meReviewed Jul 7 2022
review from![kayak]()
8.0
The agent was professional and friendly. The car was reserved and ready.Reviewed Feb 5 2022
review from![kayak]()
10.0
Car was clean and affordable. It was supposed to have a full tank of gas and it seemed it did until I pumped gas on it that I realized when we picked up it was 100 miles less than full.Reviewed Jan 18 2022
review from![kayak]()
2.0
Reservation was not honoredReviewed Dec 31 2021
review from![kayak]()
2.0
Reserved a car for my daughter, traveling home from university, during the busy holiday season. The final leg of her trip required a four hour drive home from the airport. When the flight arrived and a rental confirmation email in hand, she was told they had no cars available with a shrug and a "good luck with that" response. Luckily Budget Rentals saved the day. I'm super disappointed with Hertz.Reviewed Dec 30 2021
review from![kayak]()
2.0
It was auwful! They keep us waiting for more than 3 hours. The lady in the counter was not helpful at all!!! A very bad experience in the pick up. The drop off was great.Reviewed Dec 20 2021
review from![kayak]()
10.0
Pick up Agent shamed me for not calling to say I was late and my rental was taken I had no control of airlines delaysReviewed Nov 10 2021
review from![kayak]()
1.9
I’d put minus zeros if possible. I will never attempt to rent from Hertz again.Reviewed Aug 19 2021
review from![kayak]()
10.0
Process was easy and quick at both pick up and drop off.Reviewed Aug 6 2021
review from![kayak]()
1.9
1 hour wait at Burbank airport 2 people checking in 3 different car rentals from hertz booth. Nothing like flying for 6 hours to get. There and have to wait another hour for a rental car. Drop off location closed not notified even though my drop off time was know in advance. Had to drive 12 miles to airport. I called 800 number to be put on hold half an 30 minutes while I am being charged by the hour for a car I don’t know where to drop off. Will be using turo from now on.Reviewed Jul 27 2021
review from![kayak]()