Reviews for Alamo in Columbus
- All reviews 100%
Aug 9 2017
Pros: paying for reduced miles. Way more economical.
Cons: Rental counter told us what car we had. At the pick up location, that cat wasn't an option. The car we received had over 30k miles and the check engine light came on during our rental period.
Aug 7 2017
Pros: Great service. Wonderful car. Excellent value.
Aug 5 2017
Good car, but poor information regarding the pick up process
Pros: Nice car. Drove well. Good gas mileage. Reasonable price.
Cons: I rarely use rental services and don't know the process very well. After showing the attendant my paperwork, I was escorted to my car and told to drive to the gate. When I drove to the gate, I was told to sign a card that said there was no damage anywhere on the car. At that point, I was at the gate with two cars waiting behind me, and felt there was nothing I could do but sign the card without looking the car over. The attendant who took me to the car should have told me to look over the car and sign the card before I got into the car and to the gate. Now I know better...
Jul 31 2017
Pros: Staff was there late. Quick check in. Car was clean and ready to go.
Cons: I rented a car for the weekend and had an estimated amount. Upon return, I forgot to fill up the vehicle (my fault). I asked how much it would I would be charged to fill it up to know if I should go put gas in the car. The gentleman told me it would be $13 extra to fill up the car. I agreed and he printed me a receipt. However, the receipt was for over $20 more than I expected the amount to be. He said they would be able to help me in the main office. When I arrived at the office, the lady explained the amount of gas was $3.38 per gallon, plus taxes. I didn't understand and she further explained that I was being taxed on the $13 in gas as well.. so, my original estimate was $23.99, plus $13.52 in gas should be $37.51. However, I'm being charged $63.13.