Reviews for Alamo in Columbus
- All reviews 100%
Jul 18 2017
I would use Alamo again.
Pros: The Jeep Grand Cherokee was wonderful. The people at the desk when we picked up the car were very nice and helpful. My grandson had surgery in Columbus and could not fly home to Long Beach CA. So I needed a large comfortable car that had rear seats that reclined a little. I know that since I was driving cross county they don't let you have a pick of all the bigger cars. However, when I made the reservation they knew I asked for a bigger car and it really was an emergency. They did at the last minute find the Grand Cherokee and let me have it, It would not been a good ride home in any smaller of a car.
Cons: I would have liked to been able to talk to a person at Alamo to explain the problem I had before I left home to make sure I was getting a big car. Also, we were able to drop the car off in Long Beach 3 days early and it would have been nice to get some sort of refund.
Jul 6 2017
Great service, friendly people, clean car
Pros: Great service, friendly people, clean car
Jun 18 2017
Pros: Staff was friendly.
Cons: I've never had a rental company ask for my flight confirmation number before but she insisted she needed it and made a photocopy of my boarding pass. I thought it was weird because I've rented cars before without being on a flight.
Jun 9 2017
Pros: The Alamo staff!