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It was a marvellous experience from arrival to departure and I would not hesitate to recommend to friends.
It's truly a 5 star hotel, it makes your life better! The Bar (itself) in the lobby couldev been fancier, the hotel has A gorgeous lobby but the Bar is just ok. Ritz Carlton has a nicer bar(americain)
The service level of your staff!!! excellent!
Attention to detail. The daily brunch (included in my reservation) was spectacular - the food was not only plentiful but also delicious. On my birthday, I was served champagne with breakfast. Staff. Each staff member was courteous, helpful and most importantly, dedicated to service. If they did not know the answer, they would find it for you. Spa. After my conference I booked a day at the spa - the massage and facial therapists were professional, most capable, and pleasant to spend time with. Food. The onsite restaurants had expectional cuisine and the service was equally matched. I was a guest at the hotel for 5 days/4 nights. My mini-bar was not restocked for 2 days. There were no washcloths (which Americans use); however I was able to obtain them from the spa. Each day you had to create a new WiFi password.
The hotel is situated in the heart of Berlin and the connection to the international Airport Tegel is very good. The quality of the food, in several restaurants they have, is good but not very good. Therefore the prices of the dishes are way to expensive.
Location and helpfulness of consigiere services...landmark and historic hotel
The dining was great.
Location of hotel,spa drinks/meals costs high
Was very impressed by the care, attention to detail, and understanding of the staff at the Adlon Kempinsky Berlin. Sheer luxury not only in material terms, but in humane ones, too.
very nice comfortable hotel.reception.food.and launge nothing
Kayak provided me with an amazing deal to stay at the Adlon Hotel! The room was spectacular: clean with awesome features Like temperature control, super comfortable beds (the most comfy beds I've ever had in a hotel). Breakfast was included...a stunning breakfast buffet including luxury features like Caviar...as well as champagne, Asian fried rice...a lovely buffet!! Our stay at the Adlon was unforgettable and I'm already looking forward to returning there one day! The Adlon hotel is a pricey hotel. Even the prices at the bar reflect that! Nevertheless an awesome place to stay if one likes luxury, cleanliness, and extreme friendly attentiveness from the staff!
Friendly service and great location. Uncomfortable beds, especially for a 5 star hotel. Breakfast is very over priced and mediocre.
Great location, close to train station, close to all of the tourist sites, close to nightlife and restaurants Floors were pretty dirty, it was a little pricey, tv acted up at times, only one shower head setting worked, no directions on how to use room ammenities such as tv, ac controls, ect
I like this hotel!!i plan to stay in this hotel at my next trip.
Location is great, rooms are very nice and comfortable
very nice room, tidy and clean, internet access for free very close to the railway tracks, which can be quite noisy
This would have to be one of the best hotels I have ever stayed in. My room was great. The service was fantastic.
The rooms were individual and very clean. It was in a beautiful building with quirky details. The staff were friendly and made excellent recommendations and helped with locating things on the map. We will definately return to this lovely hotel.
Nice interior. Poor breakfast
This hotel has a big cool factor. Our room looked like something out of Austin Powers our sons room was completely different and probably nicer. Great hotel. Great location. Great staff. Some rooms very close to the train tracks. Stay in the courtyard rooms.
The rooms were very clean and well equipped and the unusual art work gave the hotel a lot of character, very different from chain hotels. Nothin
Central location with easy/quick access to public transport; very friendly and helpful staff; clean if simple facilities Small room; no clock, radio or TV; breakfast also not included so, all things considered, the price seemed high
Unusual art, quiet rooms, location, bathrooms, overall nice design no elevator in one building
Very good location and stylish room. There is no lift in the hotel.
Excellent option for business travel, courteous and helpful staff, flexibility compared with original reservation.
The hotel staff were very helpful and quick at responding to requests
People "special" pleasant. Both staff in the reception desk and service. The room is very clean og the bed very good. When I cam again to Berlin will choose Albrechtshof and very likely room number 325.
The reception staff were always very friendly and helpful. Excellent location - very close to the Friedrich-strasse station and within a comfortable walking distance of the Reichstag and Brandenberg Gate. The breakfasts were excellent - top quality food and plenty of it!
Sight see. The Hotel is very central and within easy walking distance of both u & S Bahn and buses.
Nice location, friendly staff, great breakfast and reasonable price.
Our room was ready on arrival at 10 am. We did not have to wait until 2 pm, which was a huge benefit. The location was ideal for seeing all the main sights of Berlin and the rooms comfortable and clean. The breakfast was very good with plenty of choice. However, as we have found in the past in hotels, the cooked breakfast was not particularly hot. It would have been handy to have tea/coffee making facilities in the room but appreciate that many hotels in Europe do not always offer that facility.
It was very quiet and cleen. No
It was in an excelent location and the breakfast was superb The male receptionist I met when I first arrived, was quiet short with me. However, every other member of staff was exceptional. First impressions mean alot!!!
Friendly staff. Car parking means public car parking and they don't gurantee if there was a space or not.
Sightseeing in Berlin - location of hotel excellent No lift to the apartment
Everything, your hotel is better than I expected when booking it.
Extremely comfortable and spacious apartments in a central (but quiet) location. The breakfasts were lovely, as were the staff. I would recommend these accommodations to anyone visiting Berlin for an extended duration.
All was good, staff good and wellcome. Good WiFi connection in room. Good breakfast
Next to the train station. Good rates.
The twin bed is in a narrow corner and very small, just manageable for a couple. It downgrades the apartment. There was strong fungus smell in the apartment, especially in the bathroom though no fungus was visible.
The central location the breckfast variation too poor
Good breakfast. Amicable personnel. There are no airconditioner. It was too hot and stuffy at the room.
Hotel is very close to the nicest part of Berlin. Also, strategicaly good place to, because S-Bahn and U-Bahn from this place is going to all biggest places without need to change. Very good breakfast. Silent rooms. No air condicioning. Small rooms and very small bath room. You can find less expensive hotels with much bigger rooms.
excellent location near Friedrichstr Bahnhof, easy walking to Unter den Linden. Cleaning staff came very early each morning, 9:30 on Sunday??
The room was spacious and comfortable. The bathroom was absolutely spotless. The location was excellent, close to Freidrichstrasse station and walking distance from the Reichstag, Brandenburg Gate and Museum Island. It was quiet at night.There is a good Italian restaurant next door and the Hotel restaurant is good - 10% discount.
Close to the office. The desk was not big enough but then they changed my room.There were no hooks in the bathroom for towels
Very good location. Room was a bit too noisy.
Excellent service: quick, clear guidance, good location. I did not particularly liked the location of the reception. I had to cross the ctree in bad weather several times to check in to check out and to pick my luggage.
Very nice hotel in a quiet street and very close to the centre of the city
no air conditioning. too noise from the street..
The location right in the middle of the city. The excellent value for money.
The location was excellent for sightseeing. The room was comfortable and breakfast was very good. Nothing
new hotel, fresh look, modern bathroom, central location of hotel and closeness to Regierungsviertel Due to its funny shape, room 209 was too small for 2 people. If one of the guests wanted to walk from one side to the other, the other guest had to sit on the bed to be out of the way. After advising reception staff that aircon wasn't working we were advised that it is not an aircon that is in the room but only a "heater" at this stage as it yet needed to be connected. (A fan could be obtained for the room though.) It was therefore very hot and the blankets were too warm for summer.
location room very very small, some light bulbs not installed. sink has no plug
The Hotel was very well located being close to the main tourist sites in Berlin and very close to the U-bahn and S-Bahn. We had a great time in Berlin.
The room was small but quite stylish.
good location and excellent value for money
You could get a drink around the clock very small room
It was central, close to the railway station. Very quiet at night. Would have liked a nice reception area to sit with friends as the rooms are very small.
iit is in a central location and the underground station is very near the room was very small and not very comfortable for two adult persons. I don;t know if it was really a double room...not privacy at all in the shower cabin
Location was good. Everybody was helpful. The rooms were clean. Breakfast was ok. It is really nice hotel for that price.
Really well located Only 1room key available per room
I loved this hotel for the central position (very good for visiting the city), the silent nights (I slept very well), the friendly staff and the rich breakfast buffet
Very clean, in the center of the city and a great price.
very good location small beds
It was in a really good area, well situated to lots of places of interest and a major rail link.Some of the staff -really helpful and friendly. some of the staff not as helpful and friendly as others
The bed was very hard
Staff was helpful and nice. Enjoyed the breakfast and afternoon Tea from 5 - 8. Internet did not work in the rooms and we had to go to dining room to get access.