2.0
Did not give me the car. Wanted 45,000€ deposit!! Joke of a service. Issues between the booking service and Budget in terms of insurance coverage agreements. Not good enough from both parties.Reviewed Jun 29 2026
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2.0
The Dublin Airport Budget staff would not accept the insurance that we purchased on Kayak, so we had to abandon our rental from Budget after two attempts. I also emailed them with a letter of coverage from our credit card company, asking if they would accept that, and they never replied.Reviewed Jun 23 2026
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8.0
The person at pickup was not helpful as she insisted on having a letter from my credit card detailing that it would provide car insurance in Ireland. There was a hold of over $8600 CDN placed on my credit card to cover potential damages and gas (if not on Full when car returned). It was unclear if the hold for damages would have been applied if I’d had the letter. The vehicle was not that clean, inside or out, and clearly had been driven through narrow roadways in Ireland, based on the amount of scrapes and scratches on its body. Otherwise the rental was fine and we appreciated having an automatic hybrid, especially given the steep cost of gas. The rental price was also terrific compared to other car rentals I’ve had recently.Reviewed Jun 17 2026
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10.0
I had a fantastic experience with Enterprise. The customer service was top-notch, and the pickup process was incredibly quick. To top it off, they gave me a free upgrade with zero hassle. The entire process was well-managed and professional. I’ll definitely be renting from this location again!Reviewed Jun 9 2026
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6.0
Had to wait a long time for the shuttle bus. Had to wait a long time in the line up to rent the car. Took an hour and a half to finally get the car.Reviewed Jun 3 2026
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4.0
Difficult to find kiosk. Unfriendly customer service. Aggressive fear mongering. Had to produce backup documents to support my rental. Thank God, I was prepared. Also rented from other companies this trip and had nowhere near the same bad experience.Reviewed May 31 2026
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8.0
Airport shuttle, pick-up and drop-off were seamless. The vehicle was somewhat dinged up on the front passenger side, which is understandable. The only problem we had wa the vehicle experience an electrical malfunction and after the second day we were unable to use the back two doors and rear seat area. We probably should have called and swapped vehicles but chose not to do so. Otherwise the Toyota Corolla hybrid was an all around good vehicle.Reviewed May 21 2026
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2.0
Very very slow to get a van, very very slow to pick up a car, car had 145k KMs on it and left brake light didn't work. Overall service and quality was poor.Reviewed May 5 2026
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2.0
I feel ripped off. The daily price of the rental didn’t reflect the actual price, especially when you factor in insurance. I don’t recall insurance being an option to purchase in advance and had I known how much it would cost, I would’ve budgeted for the trip differently. After this experience, I will advise people against Kayak and Budget when renting vehicles.Reviewed Feb 19 2026
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2.0
I was not made aware that insurance was mandatory to rent the vehicle and that my only other option would be to put the entire cost of a vehicle on my credit card. This seems like a bait & switch model. It’s shameful to wait until someone is in a foreign country to force an insurance plan on them. I understand placing an ordinary hold of a few thousand dollars for uninsured vehicles incase they cause any external damage, but to tell me it’s either “buy the insurance or we put a 35000 euro hold on your credit card” is ridiculous. Most people don’t even have that kind of credit line available so it was basically extortion. I will NEVER rent through budget again.Reviewed May 21 2025
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2.0
Be careful cause the rental quoted one price and it was almost 8 times the price when you included Insurance scaryReviewed May 18 2025
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2.0
I was charged extra at the pick upReviewed Nov 2 2024
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