2.0
Car collection not in the airport - long wait to get to a knackered car that’s was not to reserved specificationReviewed Mar 25 2023
review from![kayak]()
2.0
I booked on your site for a 77 year old man and when we arrived, they refused to rent us a car. Luckily I myself had my driving license even though I didn't want to drive in Ireland. they also insisted we had to take their insurance as we couldn't opt out even though we were insured through our visa card.... Amazingly inefficient service on your part and not much better at Budget!Reviewed Mar 2 2023
review from![kayak]()
8.0
Very easy to collection and drop off. Would have liked to be able to drop off at the airport rather than use the shuttle as we had two small children with us.Reviewed Jan 7 2023
review from![kayak]()
2.0
Hello. I'm Gabriel and I'm 21. I booked and reserved a car in Dublin Airport for 7:00 pm 15/10/2022 VolksWagen Polo , I went to the front desk and they didn't let me drive the car for my years of age. In the Kayak it didn't show the age policy and restrictions. I paid additionally the Axa additional driving insurance for €9.99 I'll send u the screenshot for the proof that I didn't know about anything and I would like to get a refund from the car and the insurance if it's possible. My driver's Name is Gabriel Cruz. Let me know as soon as possibleReviewed Oct 17 2022
review from![kayak]()
8.0
I was charged €24.73 after I dropped off the car, no idea why as I had paid all the tolls for highways used. Can you please enquire.Reviewed Jun 27 2022
review from![kayak]()
10.0
Very kind staff. Fast pick up and Return of the rental-car. The explanation where the shuttle picks up the people could be also send by mail with a map since there are two Stops at Terminal 1/2. We hope the rental-cars will be one day affordable for all people again ..it got really expansive the last years.( esp. during Corona. Thank you so much for Everything.Reviewed Jun 12 2022
review from![kayak]()
2.0
Pros:Efficient service for pick-up and drop-off.Cons:The outline of the total costs were WAAAAAAAAY off. Will not be using the service again due to this. Gouged us for our trip.Reviewed Jan 7 2021
review from![kayak]()
8.4
Pros:Nice staff, didn't pressure upsell the insurance like I was worried about. Drop off in the city center was not as easy as expected, due to the lack of parking instructions. Value was outstanding.Cons:Need to provide clear instructions that if you are dropping off at the lower Drumconda location, there are no parking spots in front of the office. You need to pull into a bus lane and park there, which isn't ideal, but workable.Reviewed Nov 22 2019
review from![kayak]()
4.8
Pros:Car well maintainedCons:Not being requested for a credit card hold of €22.000 if no basic insurance of €22 a day was acquired.Reviewed Nov 4 2019
review from![kayak]()
4.4
Pros:PriceCons:They try to rip you off on extra insurance. Concerned they’ve charged us extra. Have to keep an eye on what they actually charged. They did put a 5000€ hold on the card because we declined their insurance.Reviewed Oct 15 2019
review from![kayak]()
9.2
Pros:Staff when doing the paperwork to pick-up the car more helpful & friendly. Staff at the actual car pickup lot less helpful & one a bit dismissive when you asked questions. Staff when dropping off the car a bit unfriendly & seemed a bit irritable.Cons:If you are going to Ireland, do your homework about what your personal auto insurance will cover (call them & let them know where you are going) & also call your credit card company to see if they have primary or secondary insurance when renting the car because many credit card companies don't thereReviewed Sep 28 2019
review from![kayak]()
6.4
Cons:On the website it says they do not charge for going to Northern Ireland but I was charged !!?Reviewed Sep 24 2019
review from![kayak]()