Reviews for Budget in Greensboro
- All reviews 100%
Oct 12 2016
Far too expensive
Pros: The car itself was clean and efficient.
Cons: The representative was deceitful in the explanation of charges at pickup. The way he attempted to offer additional services was as if he was confirming something I had already agreed to. For example, "So you will be using our Premium Protection Package, and prepaid gas?" rather than, "Would you like to purchase our Premium Protection Package and prepaid gas?" He also did not at all explain that the charges were daily rather than one time fees. I ended up paying twice as much as I had anticipated. It was absolutely NOT worth the cost and I will not ever do business with this company again. I should not have to read the fine print to avoid being jipped by a car rental company. I should be able to trust that business.
Sep 21 2016
Very good value for the money!
Pros: Very quick check in. Vehicle was clean and in great condition
Cons: No one was really there to do a once over of the vehicle and check for any outstanding damage. Damage waiver was just overall dents and scratches circled.
Sep 5 2016
Pros: returning the car was fast and effective
Cons: it took entirely too long at the counter in the airport, about 15 minutes from when I first talked with an agent, until I walked away with the keys
Dec 30 2015
Reservation false, replacement big and smokey
Pros: This was terrible. First, I made my reservation at a local budget. When I got there the lady told me they didn't have any SUVs which is what I had reserved. So she said they had one for me at the airport. At the airport, which I intentionally had not made my initial reservation in order to avoid crowds, I had to wait an hour in line. And then they tell me THEY don't have any SUVs. I ended up with a gas guzzling huge pickup which teamed of cigarette smoke. So a very crappy expensive rental.. I also lost 27 dollars becaus I had insured the initial reservation but that didn't transfer to the truck.