Reviews for Budget in San Jose
- All reviews 100%
Mar 11 2017
Rental was fine-they tried to overcharge me after
Pros: Rental was fine
Cons: They charged me for not bringing back a full tank even though I filled up and presented the receipt at the time of return. It took multiple phone calls and a lot of time to find the receipt and send it in after the fact to prove I didn't deserve the charge. It seems like they do this to try and squeeze a little more out of you
Mar 1 2017
Terrible procedures and customer service
Cons: I received a call 2 hours after I dropped the car off claiming the car was in an accident when it was in my possession. Not true.
Jan 20 2017
Hooked it up when issues arose
Pros: Apparently kayak doesn't communicateven well with what they process of pick up is and the truck was marked with a different name but once I was picked up the guy was really nice and upgraded me for my troubles. Overall great experience!
Jan 17 2017
Pros: The customer service was good and car was in excellent condition. Overall experience at Budget was good.
Cons: I was not aware that the car had limited miles. Neither kayak nor budget did not make it clear when renting the car. I