Arlington Car Rentals

Cons: I don't like the re fueling policy. That's if a customer returns a rented car with a half full gas, he should not be charged for the price of a full gas tank.

Cons: Everything

Cons: no cruise control

Cons: some problems finding the right child seat

Cons: building/office was old and run down--seemed dirty.

Cons: My only problem was that I found it hard to find the rental counter - there weren't signs outside for Budget so I was confused. Luckily the door person at the hotel was able to point me in the correct direction!

Cons: Because I did not get a car in Delaware, I never returned one in Cambridge.

Cons: Economy is economy.

Cons: The guy in the parking garage who greeted us when we were turning the car back in was so rude and obnoxious!

Cons: Fairly pricey

Cons: Car snelled like smoke - I am sensitive to this smell and know immediately when someone has smoked in a car

Cons: Car smelled like cigarettes

Cons: Waited 2.5 hours to pick up a car they didn't have. Total mismanagement issue overbooking cars and leaving customers waiting.

Cons: Very bad service. They couldn't anticipated long weekend pressure. No car was there to provide us. Waited there for 4 hours. Thought of cancelling our long weekend. Not even got the similar car what we expected. We were so upset and down that finally met an accident. I personally recommend nobody to get car in long weekend from budget.

Cons: There was a two hour wait to get the car. Ridiculous. They probably did not even have enough cars to fill the reservations. Had to cancel.

Cons: When I went to book online I initially got quoted a price that a little cheaper (around $19/day) and I accidentally closed the window. When I reloaded the page it had jumped up to around $23/day. I was a little bummed about that, but it was still a great price for a rental that fit my needs.

Cons: Great service

Cons: Car smelled like stale cigarettes. The seats were uncomfortable, but that's the maker's fault, not enterprise.

Cons: A few things were at an odd angle in the small car

Cons: Reservation was made but they did not have a car. Went to a different location and they also did not have a car. Ended up renting from another location in the back bay. Wasted at least two hours running around for a car when I could have been on the road. Since I left later in the morning the traffic was horific thanks to enterprise rent a car. I got to my destination late and my trip was useless.

Cons: Why pick up at Thrifty Cambridge instead of BOS airport as agree at booking which we have to take Uber for another $62 for round trip to airport !

Cons: I had booked my car rental 4 months in advance to ensure I would get the car I wanted for a road trip through New England. However, when I got to Thrifty they said they could not find the keys for the car I had requested. I had wanted a small car to save on gas mileage and the elevation I would be driving on. Instead they gave me a mid size car that went through a lot of gas. Also, the car reeked of cigarette smoke. The smell was so strong we had to invest in air freshners which did very little for the smell. I had tried spraying perfume as well which was only a momentary fix. We kept the windows down for most of the drive. When we would turn on the AC, a very sour smell would come through the vents. Also, we had been told rolls would be covered; however, before leaving we told the car had not been registered to EZ Pass so we would be responsible for all tolls, which added up. Long story short, do not rent from this company.

Cons: Separation of collision and liability insurance was a surprise, but it turns out that's common.

Cons: They don't have any information. Their policies are waste. Their toll charges are compulsory if you don't take it they put fine on you. Thier insurance charges are ao high. Just having car charges low as compared to other companies doesn't matter overall thrifty is super expensive including all insurance toll and other services. They don't have decent cars too.

Cons: The car was clean but the smell of cleaning solution/ air freshener was really strong and gave me a headache. I had to have the windows open all day and all night to air it out. The next day, the smell was still evident and I had to wash the clothes I wore because the it seeped into my clothing. I wish they would have emailed me a copy of my receipt.

Cons: Drop off was fairly unorganized. There were several cars being dropped off and it was not clear where to go. When I went to return the paperwork, there were a ton of people waiting to pick up cars and it wasn't clear if we had to wait to process our forms too. After about 20 minutes of waiting, the lady at the desk told us we could leave the paperwork, which could have saved the time waiting in line.

Cons: There were four main problems with the rental- 1. The rear brake light was out 2. The radio was broken 3. There was garbage strewn about the car and it was obvious that it was not cleaned since the last rental 4. I was charged 90 dollars more than my contract stated and the manager in the store was unable to correct the charge see