Pick-up location | Brick |
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Car types | Economy, Full-size, Minivan |
Rental locations | 4 |
Popular agencies | Rent-A-Wreck |
Economy | $53/day |
Full-size | $72/day |
Minivan | $150/day |
Enterprise
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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2 locations in Brick
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Reviews
4.4 Okay
Jun 2020
Cons:
We found food wrappers under a seat The windshield fluid was low I had to add it myself They are definitely not checking these cars before they are rented Also there was only a quarter of a tank of gas as I was pulling out of the lot I returned the car with more gas then I receive it with. This was the Lakewood rental I have used the one in Toms River other times they were 100 % better10.0 Excellent
May 2020
Pros:
Was unaware of pickup location due to covid but staff upgraded my vehicle at no cost which was nice.Cons:
Ensure accurate directions are provided to open locations.4.4 Okay
Jun 2020
Cons:
We found food wrappers under a seat The windshield fluid was low I had to add it myself They are definitely not checking these cars before they are rented Also there was only a quarter of a tank of gas as I was pulling out of the lot I returned the car with more gas then I receive it with. This was the Lakewood rental I have used the one in Toms River other times they were 100 % better10.0 Excellent
May 2020
Pros:
Was unaware of pickup location due to covid but staff upgraded my vehicle at no cost which was nice.Cons:
Ensure accurate directions are provided to open locations.Hertz
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
-
Value for money
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2 locations in Brick
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10.0 Excellent
Dec 2020
Pros:
Pick up and drop off were very quick and easy!8.8 Excellent
Jul 2017
Pros:
How the hertz rental site( Joe's service station at 100 midstream rd in brick nj) where the rental was very helpful. They helped the confusion that hertz customer service caused. Where customer service dept tried to get them to tell us there wasn't a car to switch to. Took the time to get on the phone with customer service to ease the situation. How they took on the money differnce of the rental to the bigger car to get us on our way. Overall i give them a 5 star rating for there helpCons:
Didn't like how we rented a six person car and got a five seat car. The customer service tried to give us the run around that they couldn't help the situation. They claimed that the rental site didn't have a car to switch to but they did. How if this could take up to four hrs to complete the switch when the they found out that the rental site had a car to switch to. If it wasn't for the rental site we would there for hrs. Also the language barrier of the customer service tech didn't help either. Was hard to understand the conversion. It seemed to come down to the bigger vehicle cost more that hertz wasn't gonna eat the cost that rental place should which in the end they did to get us on our way Overall hertz needs to improve problem solving.10.0 Excellent
Jun 2017
Pros:
Easy clean and very access10.0 Excellent
Dec 2020
Pros:
Pick up and drop off were very quick and easy!8.8 Excellent
Jul 2017
Pros:
How the hertz rental site( Joe's service station at 100 midstream rd in brick nj) where the rental was very helpful. They helped the confusion that hertz customer service caused. Where customer service dept tried to get them to tell us there wasn't a car to switch to. Took the time to get on the phone with customer service to ease the situation. How they took on the money differnce of the rental to the bigger car to get us on our way. Overall i give them a 5 star rating for there helpCons:
Didn't like how we rented a six person car and got a five seat car. The customer service tried to give us the run around that they couldn't help the situation. They claimed that the rental site didn't have a car to switch to but they did. How if this could take up to four hrs to complete the switch when the they found out that the rental site had a car to switch to. If it wasn't for the rental site we would there for hrs. Also the language barrier of the customer service tech didn't help either. Was hard to understand the conversion. It seemed to come down to the bigger vehicle cost more that hertz wasn't gonna eat the cost that rental place should which in the end they did to get us on our way Overall hertz needs to improve problem solving.10.0 Excellent
Jun 2017
Pros:
Easy clean and very accessEZ Rental
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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2 locations in Brick
Alternative Rent A Car
No score is available
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One location in Brick
Avis
No score is available
Cleanliness
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Pick-up/Drop-off
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Value for money
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One location in Brick
Rent-A-Wreck
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Brick
Most popular agency | Enterprise |
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Most popular car type | Economy |
Average price | $102/day |
Good deal | $70/day |