Burlingame Car Rentals

Cons: Facility needs a bit of TLC.

Cons: they charged much more than declered on Kayak. their price is higher than their competitors. they are located at the airport itself, you need to take a chatle...

Cons: The car was FILTHY when I picked it up, especially the interior. I asked for someone to do a walk-around with me, as there was way more body damage than noted on the rental paperwork, and they told me to pull the car into the non-existent light (it was past 9PM) and do it myself. I couldn't see out of the rear window, and they said that the car was dirty because of the California drought. I've never used water to clean the interior of any car... I asked for the windows to be cleaned and the lot attendant handed me a bottle of spray cleaner (not window cleaner) and a rag!!! The upholstery had caked-on food (I hope) and was full of (dog?) hair. Disgusting. Just because you're a third-tier renter of higher-mileage vehicles, don't skimp on service. You should be BETTER than higher-tier rental agencies at cleaning your vehicles because they NEED more attention.

Cons: Payless is several miles from the airport and once there, we had to wait in line over 45 minutes to pick up rental.

Cons: The office is messy and the car was not clean inside.

Cons: I landed just before closing time and no shuttle was available. I had to rent from Hertz instead.

Cons: Terrible service, lot very far from terminal. Waited an hour just to get the car once there. On the way back, shuttle didn't even drop people off by terminals.

Cons: Everything.

Cons: The wait was incredibly long and the office seemed undrstaffed.

Cons: slow lines, wrong sized car, surly slow agents

Cons: van was a bit dirty on the inside and especially the windshield. HOrrible rattle noise from the back end? Engine light came on. seats were uncomfortable after about 2 hours of driving. ,making a long trip un pleasant.