10.0 ExcellentJan 10 2022
The guy behind the counter was so nice and informative. Just a pleasant human being!
2.0 MediocreDec 29 2021
The rental car olace eas not at the airport. I had no way of knowing that and spent alot of extra money on uber rides. Huge headache and very bad experience. You need a huge disclaimer that says no transportation avsilable to and from rental car place.
10.0 ExcellentDec 18 2021
Great process and service. I had several changes to my reservations and they come and accommodated it all! I booked at the wrong pick up location. It was supposed to be at a San Diego airport but it was at another San Diego location and they easily changed it for me. And then I flew out of a different airport and they allowed me to easily switch my drop off location from Santa Ana airport to Burbank airport. Customer service was easy and the wait time on the phone with that long. Thank you for the great service!
10.0 ExcellentSep 17 2021
The staff at the Avis location in Little Italy, San Diego, were excellent - very helpful and friendly.
10.0 ExcellentFeb 21 2021
Great staff both in San Diego and San Jose, very helpful.
6.4 GoodNov 9 2020
Offer wasn’t clear location did not include transportation from to airport, so had to eat that cost separately obliterating any savings discount. Also access to parking garage failed and office did not open at posted start time so had no help to drop off after sneaking into garage on piggyback of a condo resident, then had to park in avis shuttle slot since avis section of garage was locked closed by a chained gate.
2.0 MediocreJun 28 2020
Car wasn’t cleaned and had no gas. Agent kept us waiting for an hour and a half, never generated correct rental wffeement, we were billed for $233 tank of gas which we did not use.
8.0 ExcellentAug 10 2019
2.0 MediocreJul 30 2019
If there was a car available for rental
5.6 OkayJun 17 2019
The vehicle was clean and gas was full.The agent didn't answer questions well. I was made to feel inferior because my credit card was also debit. Actually getting the vehicle was not a nice experience. It was far from the office and instructions were unclear. There was also no way for me to check the vehicle and point out issues.