Cons: I was traveling from California. I wasn't able to keep my phone charged very inconvenient since the car had no GPS system and I needed to rely on my phone....
Oct 21 2016
Feb 26 2017
Pros: She tried to help
Cons: The price was false
May 1 2017
Pros: reasonable price
Cons: I was arriving at the Atl airport - my car reservation ended up at another Hertz location in Atl which required extra handling by the Hertz airport personnel...and additional costs !!
May 5 2017
Cons: Canceled car two weeks once advance they still charged me
May 9 2017
Pros: The staff was kind and extremely helpful.
Cons: The car, a Ford, did not have quality seat adjustments. The car seat was unable to be adjusted to a more upright position to support my shoulders and head while driving. The highest setting was still reclined. Very uncomfortable and unsafe.
Cons: La falta de conocimiento de la atencion telefonica. Quise devolver el automóvil el Sabado desde las 4 pm y no habia ningún lugar abierto
Por teléfono me fijeron w hsbia un box para dejar las llaves(no habia). Llamamos nuevamente y me dieron una dirección q no existía. Tuve que devolverlo el Domingo
Aug 29 2017
Generate Correct Rental Agreement
Pros: We drove to Sandy Springs for the rental value. We had issues getting the correct rental agreement. We had to ask three times to get the correct agreement. Not all points discussed were on the agreement. Luckily things worked out in the end after some worry.
Cons: Generate and distribute the correct/updated rental agreement.
Cons: My pick up time was at 3 pm and this location closed at 3pm too. My reservation should of not allowed me to select 3pm as a pick time. Not sure if the web had the correct business hours for this location
Apr 8 2017
Cons: Confirmed a reservation when they had ZERO cars available . A timely turnin made the ride possible.