Happy Valley car rentals

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Happy Valley, OR
Dec 9 — Dec 16
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Happy Valley, OR
Thu 12/9
Noon
Thu 12/16
Noon

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Happy Valley car rental reviews and directory

From $60/dayRated #1
Enterprise
Best rated
8.7 Excellent (103 reviews)
5 locations in Happy Valley
Enterprise
Locations in Happy Valley
  • 8.8
  • 8.8
  • 8.7
  • 8.6
  • 8.7
Recent reviews
6.0 GoodJun 29 2021
The truck smelled like the last users did nothing but smoke marijuana cinstantly for thousands of miles, and it was very unclean overall. I had to clean all the glass, wipe down surfaces, and vacuum.
10.0 ExcellentJun 15 2021
Staff was very friendly , professional car was clean and no issues during rentalA complimentary pick up from airport would be helpful since the airport was all sold out
10.0 ExcellentJun 6 2021
Staff was very Helpful, friendly and cooperative. Price was good. Rental was of good quality.Rental Car was not washed and cleaned.
6.0 GoodOct 21 2020
I had to cancel my flight due to covid. I couldn’t access my car rental info to cancel it. There were no email to let me know prior to my cancelled trip. I hope I’m not being billed for it. Thank you Forrest
2.4 MediocreOct 6 2020
the reservation i made I thought was at the airport instead it was 20 miles away so i end up pay a different price then what i suppose to payfind another car rental company
10.0 ExcellentSep 10 2020
Staff performed like clockwork in difficult conditions.Without an indoor office, some kind of out door awning would have helped.
7.6 GoodSep 6 2020
Staff was friendly, pick up and drop off were easy and felt safe. Very communicative!Drop off times were very limited and difficult to work around for my schedule
10.0 ExcellentSep 1 2020
The staff were very friendly and helpful and took their time explaining, and let me look over the car prior to.
10.0 ExcellentSep 1 2020
Kyle provided excellent service. Picking up my car and getting all the necessary paperwork handled was seamless. Kyle was professional but also very friendly and great to talk to. I was very impressed.N/A
2.0 MediocreAug 22 2020
We cancelled the reservation while standing in the long line at the airport. We would have waited about 1 1/2 hrs. The problem was that they didn't have enough cars ready for the people waiting to pick them up. Went over to Avis counter - no line, AND we got a much better deal!Having the cars ready so that there wouldn't be a very long wait! (I estimate based on 30 people in front of us that it would have been about 1 1/2 hr wait.
From $47/dayRated #2
Hertz
Cheapest deal
Most popular
6.3 Good (59 reviews)
2 locations in Happy Valley
Hertz
Locations in Happy Valley
  • 6.7
  • 6.7
  • 6
  • 6
  • 6.2
Recent reviews
2.0 MediocreOct 22 2021
Because the car I reserved and paid for was done with a credit card that had been “security compromised” and reissued, they would not release the car to me. I had to book a “walk-up” reservation, and pay a second time. I would like my initial payment refunded, and the second payment as well, for the anxiety this situation created. I’ve been a Gold member for over 20 years, and Kayak’s system does not jive well with Hertz. I am upset!
3.9 MediocreSep 18 2021
They were closed when we returned the car at 10am on a Friday. I just had to leave it. Kind of frustrating. Another couple caught a cab there to pick up a car and had to leave again because they were closed...this was during normal business hours.
1.9 HorribleSep 9 2021
The off site location closes at 6pm and not open Saturday & sundays. Poor hours for a car rental location
1.9 HorribleAug 30 2021
They called the day I was to rent the car to say they didn't have a car for me-or any car for that matter. I was in the midst of the trip-flying from Alaska to Portland via Seattle when I got their voicemail cancelling. Horrible!
10.0 ExcellentAug 29 2021
It was a great van for what I needed!
10.0 ExcellentAug 26 2021
Van was in good condition, and customer service was great :)
7.9 GoodAug 25 2021
Warning to those renting from out of town: there is no shuttle service from or to the airport and will cost about $30-40 each way by taxi/ride share. Car was clean and ran well the whole time.
3.9 MediocreAug 24 2021
I liked being able to drop it off on a Sunday. It could have been cleaner, the rep could have been more informative.
10.0 ExcellentAug 20 2021
D Michael was awesome. So was the branch manager (Martin?) Never had a better experience with car rentals than I did with these 2 gentlemen. Just happy, genuine people.
3.9 MediocreAug 10 2021
I liked the folks who work at Hertz rental locations. They are incredibly hard working and nice to customers. However, the vehicle I reserved was not available when I got there. The line took over an hour just to find out they did not have the car I reserved.
From $68/dayRated #3
Budget
8.3 Excellent (24 reviews)
1 location in Happy Valley
Budget
Locations in Happy Valley
  • 8.1
  • 8.7
  • 8.4
  • 8.1
  • 8.6
Recent reviews
1.9 HorribleSep 25 2021
Atrocious customer service. The man working at the rental location when we went to drop off was so rude and had no consideration for our time. After another customer and I paged him several times on the phone left at the desk, I walked to the back and found him vacuuming out a car. When I tried to get his attention, he glanced up at me, waved his hand dismissively, and then proceeded to vacuum for another 5 or so minutes while I continued to try to get his attention. Eventually I walked over closer and practically yelled into the car to get him to stop the vacuum, which he still did not - he yelled back that he would be inside in a little bit and that I should have paged him. I let him know we were trying to make it to the airport in time… he still did not turn off the vacuum. Eventually I went inside again to see if there was a key drop - there was not. He finally huffed back into the office, obviously inconvenienced by the two customers who now had been waiting 10-15 minutes, and he didn’t speak to either of us, just took the other man’s keys and ran out to inspect the car. No acknowledgement or words to either of us. I set my keys on the counter and left in an Uber. Truly unbelievably rude
1.9 HorribleAug 13 2021
I got to Portland and Budget told me that my reserved car had been cancelled. I had to pay $350 more to get a car totalling $949 for 4 days. They had me stuck. The car was filthy.
3.9 MediocreJul 17 2021
The only reason this even gets a mediocre review is because the staff was nice and competent. I booked online, and when I marked that I'm 24, the price went up significantly. I knew there was a young driver fee, so I expected this. But when I picked up the vehicle, I was hit with an actual young driver fee of about $400 for a six day trip because I was underage. The return was easy, but my receipt said something completely different than what my credit card was charged. Then it dropped off my statement while still counting against my line of credit, so I can't pay it and also still have no idea how much I was actually charged. I'm very confused and glad I'll never have to rent again as an underage driver because this was terrible.
9.6 ExcellentDec 31 2019
There was no owners manual in the car, for information on operation of the different modes of four wheel drive. There was not a snow brush or even an ice scraper. We got the four wheel drive vehicle specifically to go to the Mt. Hood/Government Camp area.
10.0 ExcellentSep 5 2018
Amazing priceThe van was very comfortable, room for 17 people and great on gas.I call budget before booking on Kayak for pricing. They 1st told me that they don’t book these kind of vans one way. I told them that I’m seeing it online that they do. They put me on hold and came back with a one day one way price of $380. I told the guy that thru Kayak I can rent it for $69 per day. He told me that “ then I suggest you rent it thru Kayak”. What customer service!!!!
10.0 ExcellentOct 1 2017
Service is great. Always a great car. Never have any problems with service cars or payment.
10.0 ExcellentSep 6 2017
Pleasant service, even during the Eclipse rushI was very happy with the rental. We reserved a bit late for the August 2017 crush, and this was the only location in the Portland OR area that still had cars. Nonetheless, we had extremely pleasant service and timely pickup. Couldn't have been happier.
10.0 ExcellentSep 2 2017
Went the extra mile when demand was highI rented during the 2017 eclipse week in Portland when demand for cars was exceptionally high. They put a special representative in the lot to expedite the rental when I came in and they upgraded me at no cost to a Prius. Could not have been better.
9.6 ExcellentJul 29 2017
Easy check-in & check-out. Car was clean but the windshield needed a little extra work (summer time bug juice).Need an online database with all the different car manuals, sometimes just to tune the radio.
8.4 ExcellentJul 11 2017
Pick upWhere we ended up getting car it was an excellent experience Where we dropped off the car it was an excellent experienceWe booked a rental st PDX but when we arrived at Budget pick up at airport was told this wasn't the location and had to get taxi to the correct location away from airport. The clerk told us that this is happening more often cause to get cheapest rate Kayak redirected pick up to cheaper location away from airport.
Rated #4
Avis
7.8 Good (14 reviews)
1 location in Happy Valley
Avis
Locations in Happy Valley
  • 8
  • 8.2
  • 7.5
  • 6.8
  • 8.4
Recent reviews
10.0 ExcellentNov 27 2019
Easy and efficient. Great price. Easy drop off location changeNothing
8.4 ExcellentAug 29 2018
Pick and drop off we’re great, the car was gross.
2.0 MediocreMay 17 2018
Mis information !!!My input in the website was for only PDX, when my wife arrived to pick up the vehicle at the PDX Avis counter, they told her that her reservation was at another Avis location away from the airport (not a typical off-site with an airport shuttle). Why did the website not clearly state that this was a different location??? Avis offered a compact car at a rate 50% more than what was reserved for a premium vehicle. I called Avis and they were unwilling to do anything for us. After complaining to a supervisor over the phone, they said they would credit us $20 (the upcharge was around $30). Rodney
5.2 OkayMar 30 2018
Service at drop of was great, pick up, not so much.the vehicle's interior was very dirty
5.2 OkaySep 27 2017
Gotchas add up to big costs, this is about the rental processnice truck . this is about the rental process not pickup & dropoff locations. thats a deflection.1 - A 12ft truck was reserved & confirmed. But later at the rental counter, it had been rented out already. Only 16ft available. Is someone reimbursing my fuel cost delta? 2 - Confirmed cost $431. Credit Card payment > $530. You think it would show me the tax & extras? Yes in the fine print I later saw a note about taxes, It's is still a cloudy way to do business. another lesson learned!
8.8 ExcellentAug 1 2017
Good experience except for pick -upI thought that my car was pick up and drop off at the Portland Airport, but it was only drop off. I was very surprised that I had to take a $50.00 cab ride to get my car on the other side of Portland my first morning! Drop off was great, though.
8.8 ExcellentJul 12 2017
Liked being able to rent away from the airport and avoid all those stupid airport taxes and fees.Didn't like that rental guy was the only one taking calls and customers and couldn't fully explain how "keyless" works, or what the battery and fuel gauge had to do with each other (I misread the battery charge as an empty tank.) Also the headlight location? He should have had the time to explain some of the controls since I've never driven a hybrid before.
8.0 ExcellentJun 20 2017
Close too soonPrice was great. $168 for 5 days for Nissan AltimaSaid they close at 6:00 PM. I arrived at 6:00 and they were already closed. They were there but wouldn't open the door. Cost me $35 in Uber fees from the airport and back. Then I had to rent a car for one day at the airport that cost me $128. Defeated the whole plan to rent off site to save money.
10.0 ExcellentJun 12 2017
Great serviceI accidentally picked the wrong car location, but the Avis Rep fixed my error and helped upgrade my rental choices. Great job Avis Portland Airport!
5.6 OkayOct 31 2016
Pickup site closedCar and rateThe place where we were supposed to pick up our car closed 30 mins early. This forced us to go to another location - 20 mins away - to pick up the car and also pay AN ADDITIONAL $5 since it was from an airport. It was either pay the $5 or forfeit the rental. The customer service rep even asked if I was sure if the place was closed. Yes, pitch black office with a locked gate.
Eagle Rent A Car
1 location in Happy Valley
Eagle Rent A Car
Locations in Happy Valley
Recent reviews
200 travelers who rented a car in Happy Valley gave the car agency they used an average rating of 7.9

Car rental locations in or near Happy Valley

Good to know

Most popular agency

Hertz

Average price

$74/day

Good deal

$54/day

When to book a rental car in Happy Valley

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  • 25% of our users found rental cars in Happy Valley for $54 or less

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