Pros: Needed a car last minute after flight was canceled. Alamo had the best rate and was able to get a decent rental quickly for an overnight drive to NYC. Car was clean and had excellent gas mileage
Cons: The GPS and EZ Pass were nice to have, but they were a tad pricey to rent with the car (extra $35 for the two)
Apr 13 2017
Pros: Everything went as expected with no surprises. The one thing that I did not expect was that I got to choose my care from the row instead of being given a car. This little thing empowered be because I chose and owned my decision. Little but important. Thank you for that.
Cons: I am a fair but critical person but I cannot think of anything I did not like and believe me I tried. :)
Apr 21 2017
Pros: The pick up and drop off process was super easy!
I even got a free upgrade because they didn't have the car I originally ordered.
Cons: I don't like that you pay one price on the site, and your receipt states nothing is due at pick up. Yet, when I pick up the car, I'm paging another $100. Why can't both companies talk to each other and offer 1 price??
Sep 3 2017
Pros: We were very pleased to get a free upgrade from economy to a Charger. It made the ride a pleasure (I'm 6'9" tall) and a tourist event in itself - a road trip with a classic American car. The lot manager was very friendly and helpful
Cons: The lady at the counter service was a bit switched off and not all that friendly.
Nov 8 2017
Cleveland rental guy
Pros: Rental personnel were very professional and extremely helpful!
Cons: Everything was perfect
Nov 17 2015
Pros: Liked being able topick ourt car from several options.
Cons: Pricey during the week, but a bit less than other options
Dec 7 2015
Cute VW bug, standard and fun to drive
Pros: Cute car, fun to drive
Cons: Would like more features on the cars, Bluetooth! Usb
Dec 15 2015
GPS too expensive
Pros: Car was new and nice.
Cons: Our GPS did not work so they rented us one--was too expensive; $121.71 for only 4 days--way too expensive. Also, the speed limit for various areas in Ohio were not current on freeways and other areas.
Dec 22 2015
Pros: Ease of dropoff in Pittsburgh airport
Cons: Inability to change details of trip easily. Small unclean car that had previously been smoked in.
Dec 27 2015
Cons: There was no one at the desk when I arrived. I waited and finally received help from one of the employees at another rental counter. I never saw the Alamo agent.